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Holiday Inn Southampton by IHG

4.0 star property

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Photo gallery for Holiday Inn Southampton by IHG

Desk, blackout curtains, iron/ironing board, free WiFi
Meeting facility
Terrace/patio
City view
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Herbert Walker Avenue, Southampton, England, SO15 1HJ
  • WestQuay Shopping Centre
    ‪10 min walk‬
  • Mayflower Theatre
    ‪19 min walk‬
  • Southampton Cruise Terminal
    ‪5 min drive‬
  • Southampton (SOU)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, City View (Super King)

Room amenity

Standard Room, 1 King Bed, City View (Super King)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Super King)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Super King)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

Interior entrance

Leonardo Royal Southampton Grand Harbour

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1429)
The price is €208
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Leonardo Royal Southampton Grand Harbour

About this property

Holiday Inn Southampton by IHG

Family-friendly hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Holiday Inn Southampton by IHG offers 133 accommodations with video game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Holiday Inn Southampton by IHG's great location. During your stay, you're just a quick walk from WestQuay Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Open Lobby
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • 10 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Holiday Inn Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Open Lobby – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Open Lobby

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimise noise and disturbance.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 10.00 for children
  • Self-parking fee: GBP 15.00 per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn
Holiday Inn Southampton Hotel Southampton
Holiday Inn Southampton Hotel
Holiday Inn Southampton
Southampton By Ihg Southampton
Holiday Inn Southampton by IHG Hotel
Holiday Inn Southampton an IHG Hotel
Holiday Inn Southampton by IHG Southampton
Holiday Inn Southampton by IHG Hotel Southampton

Holiday Inn Southampton by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 622 out of 1241 reviews
Rating 8 - Good. 365 out of 1241 reviews
Rating 6 - Okay. 156 out of 1241 reviews
Rating 4 - Poor. 59 out of 1241 reviews
Rating 2 - Terrible. 39 out of 1241 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Property is currently under renovation which I wasnt told of at the time of booking. No disabled car spaces as these have neen fenced off. One lift out of 2 working so constant wait. If I'd have known the hotel was under construction I would not have booked. I have escalated this with Expedia and am currently waiting a resolution.
Stayed 1 night in Dec 2024

8/10 Good

tiffany

Liked: Cleanliness, staff & service
Can’t beat the location just adjacent to the cruise port and ferries. The convenience is unparalleled
Stayed 2 nights in Oct 2024

10/10 Excellent

Susie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Must admit I saw the hotels exterior and didn’t expect much but I was pleasantly surprised. Staff were lovely, room was beautiful, bed super comfy and amenities all served their purpose perfectly. Would absolutely stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Minchul

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

K a

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
poor
The hotel has got building work around the outside and the rooms are under renovation which i was not made aware before my trip. the room had been renovated but it was freezing due to the heating not working and everything down stairs locked tempory .
Stayed 2 nights in Dec 2024

6/10 Okay

Janis R, Delray beach

Travelled with partner
Liked: Cleanliness, staff & service
Didn't not advise of on-going construction throughout the day. Also renovations on-going
Stayed 3 nights in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and handy for port
Hotel room etc was as advertised. Very pleased with room and great service from friendly staff. Good quality breakfast too.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect rest
The stay was due to ferry cancellation and after a fraught day! The ladies on reception were amazing. The staff were all very friendly and helpful. Room spotless and the bed sooooo comfy
Stayed 1 night in Dec 2024

8/10 Good

Maxine

Fab staff but bed not so fab.
Staff were lovely, couldn’t do enough for you. We had a recently refurbished room, it looked lovely but bed uncomfortable and toilet didn’t always flush.
Stayed 1 night in Dec 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff very helpful despite arriving early and no rooms available. Although construction ongoing, place was very clean.
Stayed 2 nights in Dec 2024

6/10 Okay

Sherri

Stayed 1 night in Dec 2024

4/10 Poor

Avery

Liked: Staff & service
Disliked: Property conditions & facilities
There is construction going on at this property. The noise starts at 8AM.
Stayed 1 night in Nov 2024

6/10 Okay

ANDREW

Liked: Staff & service
Busy reconstruction make over.
Stayed 2 nights in Dec 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. The only reason they got a 4 was that they are in the middle of renovating.
Stayed 1 night in Dec 2024

2/10 Terrible

Pierre

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived from Canada at 10 AM. Guest services stated that although check in is at 3PM our room should be ready by 1PM. Checked in at 1PM not ready 1:30, 2 and 2:30 PM not ready. Other clients just arriving or were there after us, were presented with their room key. We got the manager involved and eventually gave us a room on the top floor. Hotel under renovations. Noise on roof unbearable. Complained and at 4PM noise stopped when the contractor’s day was over. Not a pleasant stay.
Stayed 1 night in Dec 2024

6/10 Okay

Margaret, Ottawa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is undergoing renovations and as a result, it was quite noisy during the day. While it is very convenient to both the town and the cruise terminal, I would have appreciated some kind of discount because of the renovation work being done.
Stayed 1 night in Nov 2024

10/10 Excellent

Wesley

Stayed 5 nights in Nov 2024

8/10 Good

Cassie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
The hotel was lovely and clean. We were going on a cruise so it was a perfect location when we needed to get to the port. The location is about 5 mins walk from the centre.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for cruise departures
Stayed there for one night before a cruise. Great location near cruise terminal. Walkable to coach station. Nice shopping mall (West Quay) very close by. The room was clean and comfortable. Excellent breakfast. Staff were helpful. We would stay there again.
Stayed 1 night in Nov 2024

4/10 Poor

Carolyn

Disliked: Staff & service, property conditions & facilities
Toilet difficult to flush. Tissue box, was empty after pulling one sheet of tissue. Lighting not good. Noisy, trash dumping below my room
Stayed 1 night in Nov 2024

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