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Novotel Southampton

4.0 star property

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Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Reception
Dock
Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Room service

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • Leisure World
    ‪6 min walk‬
  • Mayflower Theatre
    ‪10 min walk‬
  • SeaCity Museum
    ‪11 min walk‬
  • Southampton (SOU)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Novotel Southampton

Hotel with a fitness centre, near Southampton Cruise Terminal
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. This accommodation is furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Southampton's great location. During your stay, you're just a quick walk from Grosvenor Casino. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, 10 meeting rooms and conference space
  • On-site recreation includes a gym, a sauna and scooters/mopeds to rent
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Novotel Southampton offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily.
Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Pool
  • Sauna
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 387 out of 1002 reviews
Rating 8 - Good. 320 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 79 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ah, Burnaby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
quiet and clean. Staff wasn't friendly.
Stayed 3 nights in Nov 2024

8/10 Good

Isi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good.
Stayed 1 night in Nov 2024

8/10 Good

Lliam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff waited late (midnight) for us to check in, leaving front door open, which was much appreciated. Check in was quick and convenient. Some noisy people in the hallway, not the hotels fault but the door wasn't particularly sound proof. Nice sized room, area doesn't have much around it but it's convenient for the train station or getting to town/harbour. 20 minutes from hotel door to the airport via a train.
Stayed 1 night in Nov 2024

8/10 Good

ALLISON DAWN, St helier

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to train station, and bus station Ideal for shopping central all close by
Stayed 5 nights in Nov 2024

6/10 Okay

Michelle

Business traveller
Liked: Staff & service, amenities
If you want a good nights sleep I would not recommend the walls are paper thin and you can hear everything so it is not soundproof at all. But if you have a conference there maybe try the ibis across the road but for dining the food was lovely, breakfast as well and the staff very helpful and lovely.
Stayed 1 night in Nov 2024

6/10 Okay

robert

Business traveller
Going down to breakfast after my first nights stay they had no record of me being in a room. It transpired that in arrival I had not been logged onto the computer and although given my room cards I was not officially there. This obviously raises concerns should I have needed to be contacted or any emergency. All was rectified for the following morning
Stayed 2 nights in Nov 2024

6/10 Okay

Lesley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately hotel room dated and lack of cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Very clean. Enjoyed a swim but pool is small so don’t be disappointed if you are a pro swimmer fine for me dawdling up and down with it to myself. Lovely sauna. Breakfast is a bit expensive so didn’t bother with that. Bed was comfy and warm.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel for one night pre cruise and it was wonderful. Clean, quiet, staff was friendly. Would absolutely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steph - London
The room was presented well, it was cleaned to a high standard. Facilities were great. Extremely comfortable sleep, great pillows!! Breakfast was fresh and tasty.
Stayed 1 night in Nov 2024

10/10 Excellent

Maaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Shirin

Average
Stayed 1 night in Nov 2024

6/10 Okay

Julius

Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Pre cruise stay
Reception, bar and restaurant areas were pleasant and well presented. All staff were friendly and efficient. The room was warm and there was no air conditioning ( we were aware of this when we booked). A fan was present in the room which we used. When we looked closer at the room condition it was clear that although clean, areas such as the shower could do with some repair. This wouldn’t put us off returning as it was mostly cosmetic. We had paid for breakfast when booking and found the buffet to have a good variety of options which were all of decent quality. The location of the hotel means that we would stay here again as the good points outweighed any bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night as we were going on a cruise the following morning so didn’t have much chance to experience much of the hotel, we have stayed at other hotels in the area previously and this one is by far the best And we will look to stay here again next time we travel and hopefully we can spend a little more time Jon Woodmore
Stayed 1 night in Nov 2024

8/10 Good

Lucy

Stayed 1 night in Nov 2024

8/10 Good

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
close to where we needed to be lovely room - spacious and clean very good breakfast polite and helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Stayed 1 night in Oct 2024

8/10 Good

Terence, LOVELAND

Liked: Cleanliness, staff & service, property conditions & facilities
L:ocation was ideal for us
Stayed 1 night in Oct 2024

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel for a Pre-Cruise stay
We stayed 3 nights at Novotel. The location is excellent for a pre-cruise stay. It is near stores and restaurants. Staff was helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, central location
Enjoyed our Novotel stay. The room was clean but I’m not sure it offered anything over and above a Travelodge, although it is priced above a Travelodge. The staff were friendly, breakfast was ample and it was nice to have use of the pool in the morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff really made the stay great. The morning breakfast team was great with our kids, and the front desk staff were quick, competent, and very helpful. The location can't be beaten if you have a cruise coming or going from Southampton.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barry

Stayed 1 night in Oct 2024