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The Star Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Star Hotel

Front of property
Front of property
Bar (on property)
Individually decorated, individually furnished, desk, iron/ironing board
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • Tudor House and Garden
    ‪3 min walk‬
  • Old City Walls
    ‪4 min walk‬
  • WestQuay Shopping Centre
    ‪4 min walk‬
  • Southampton (SOU)
    ‪21 min drive‬

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

ibis budget Southampton Centre

Pet-friendly
Free WiFi
Breakfast available
Parking available
3.8 out of 5, Good, (1006)
The price is €76
for 1 room
includes taxes & fees
15 Feb - 16 Feb
ibis budget Southampton Centre

About this property

The Star Hotel

Hotel with a restaurant, a short walk to WestQuay Shopping Centre
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and a banquet hall.
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Star Hotel. During your stay, you're just a quick walk from WestQuay Shopping Centre. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 3 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from WestQuay Shopping Centre and 5 minutes by car from Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
The Star Hotel has a restaurant on site.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 8.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 8.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 7.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 791 reviews" "
Rating 8 - Good. 283 out of 791 reviews" "
Rating 6 - Okay. 127 out of 791 reviews" "
Rating 4 - Poor. 70 out of 791 reviews" "
Rating 2 - Terrible. 51 out of 791 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juliana, Beulaville

Liked: Cleanliness, staff & service, property conditions & facilities
Great location staff amazing
Stayed 4 nights in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

ravinder

Liked: Cleanliness, staff & service
Central location Helpful staff TV reception poor on Freeview
Stayed 1 night in Oct 2024

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, staff & service
The position of the property is very central to the city centre and the cruise port. The hotel is old but we had a renovated room which was very nice. Tea kettle and coffee and tea are in the room. Next door is Weatherspoons pub which is great for breakfast, although lunch and dinner get very busy.
Stayed 3 nights in Oct 2024

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Callum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel does not do food in the evening but did suggest a few nearby, breakfast was good
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Some areas need painting, bed very creaky and requires new mattress
Stayed 1 night in Oct 2024

8/10 Good

Alyson

Liked: Cleanliness, staff & service, room comfort
Pre cruise stay
Great value stay before our cruise. 🚢 breakfast was lovely and excellent service from all the staff
Stayed 1 night in Oct 2024

8/10 Good

JOHN

Stayed 2 nights in Sep 2024

6/10 Okay

Eric

Disliked: Room comfort
The room was comfy and very basic was clean tho
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Travelled with partner
Average hotel but the location made it worthy.
Stayed 1 night in Sep 2024

8/10 Good

A

Business traveller
Liked: Staff & service, property conditions & facilities
Pros: Friendly staff. Great central location. Good price. Consultant: Very hot overnight and there was a half empty packet of cigarettes under my bed.
Stayed 2 nights in Oct 2024

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocking
Will never use this hotel again
Stayed 1 night in Oct 2024

10/10 Excellent

Shaun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Hi I found the star hotel to be very warm and welcome the staff where friendly and polite and the room and facilities where clean and as to be expected
Stayed 1 night in Oct 2024

10/10 Excellent

Lizabeth

Stayed 2 nights in Sep 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Donald

Travelled with partner
Liked: Staff & service
The breakfast was quite good with a good variety. The serving staff was very accommodating.
Stayed 2 nights in Oct 2024

2/10 Terrible

Andrzej

Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Stayed 1 night in Sep 2024

8/10 Good

Thanaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely but a bit old fashion, staff too were good and helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

michael

Liked: Staff & service, amenities
the shower only gets warm hotel window did not shut hotel needs up dating in rooms
Stayed 1 night in Sep 2024