Candlewood Suites West Springfield, an IHG Hotel

See all properties

Choose dates to view prices

Dates

January 2025

February 2025

Studio Suite, 2 Double Beds | Desk, blackout curtains, soundproofing, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub

Pool

Pet-friendly

Laundry

Gym

Parking included

Explore the area

572 Riverdale St, West Springfield, MA, 01089

Big E
13 min walk
Olympia Ice Center
4 min drive
Eastern States Exposition
5 min drive
Hartford, CT (BDL-Bradley Intl.)
26 min drive

Room options

Studio Suite, 2 Double Beds

Sleeps 4
2 Double Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Sleeps 4
1 Queen Bed

Studio Suite

Sleeps 2
1 Double Bed OR 1 Queen Bed

Suite, 1 Bedroom

Sleeps 4
1 Queen Bed

Studio Suite, 1 Queen Bed

Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

9 Jan - 10 Jan

About this property

Hotel in West Springfield with 24-hour fitness centre and 24-hour business centre

An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a coffee shop/cafe and Access to hot tub are on-site. Weekly housekeeping is available.

Candlewood Suites West Springfield, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay-per-view films. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites West Springfield, an IHG Hotel. During your stay, you're just a quick walk from Q Pin 2's. Free WiFi in public areas, free self-parking and an indoor pool are available.

Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Enjoy a bite to eat at the coffee shop/cafe
Take a swim in the indoor pool or soak in the hot tub
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
Just a 5-minute drive from MGM Springfield and 11 minutes from Six Flags New England
Dogs welcome for a fee (restrictions apply)

Candlewood Suites West Springfield, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites West Springfield, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site

Food and drink

A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Indoor pool
Spa tub
TV in common areas

Family friendly

DVD player
Grocery/convenience store
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Lockers
Safe at front desk
Shared microwave
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business centre
Computer station

Outdoors

Barbecue grill
Outdoor furniture
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch LED TV with premium cable channels
DVD player
Pay films

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Hob
Ice maker
Kitchen
Microwave
Paper towels
Refrigerator

Air conditioning
Connecting rooms available
Desk
Fan
Free local calls
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Pitbull dog breeds are not permitted.

Renovations and closures

The following facilities or services will be unavailable from October 16 2024 to December 31 2024 (dates subject to change):

Hot tub
Swimming pool

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet (varies based on length of stay)
Only dogs are allowed
Maximum 2 (weight limit: 60 lb per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0000503250

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 10:00 AM to 9:00 PM
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel West Springfield

Candlewood Suites West Springfield

West Springfield Candlewood Suites

Candlewood Hotel West Springfield

Candlewood Suites West Springfield Hotel

Candlewood West Springfield

Candlewood Suites West Springfield

Candlewood Suites West Springfield, an IHG Hotel Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Richard

Travelled with family

25 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying at Candlewood Suites is always very nice.

Stayed 8 nights in Sep 2024

10/10 Excellent

Marcela

22 Sept 2024

Stayed 2 nights in Aug 2024

8/10 Good

Rachael

20 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

June

Travelled with partner

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's great to be able to cook meals during a stay and have separate bedroom . Only thing I didn't like was there isn't an oven.

Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

Monica

8 Sept 2024

They need to clean the rooms more often than once a week

Stayed 7 nights in Aug 2024

10/10 Excellent

Basilio

6 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

John

3 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family and small children, Travelled with pets

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the piol was awesome my kids had so much fun. all the staff was excellent and the beds were super comfortable and clean !

Stayed 1 night in Aug 2024

10/10 Excellent

Hsiu

Travelled with family

28 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great price, clean

Stayed 1 night in Aug 2024

6/10 Okay

Tara

Travelled with family

25 Aug 2024

Liked: Cleanliness, staff & service

One night stay, the room felt clean but old. Outside cigarettes were on the ground and not picked up. Staff was friendly

Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Travelled with group

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annual Stay

Once a year I stay at this location for 2 weeks, the staff are friendly and helpful...front counter service personell same as last year and Susan was helpful in extending my stay without me having to change rooms

Stayed 13 nights in Aug 2024

10/10 Excellent

Steven

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice and big room

Stayed 1 night in Aug 2024

10/10 Excellent

MERITA

17 Aug 2024

Stayed 14 nights in Aug 2024

8/10 Good

Seana

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Pet friendly.

Stayed 1 night in Aug 2024

8/10 Good

William, Bennington

Travelled with partner

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room setup was awesome. One of the best studio setups I have seen. Only drawback was one side of the bed was extremely close to the outside wall.

Stayed 1 night in Aug 2024

6/10 Okay

Sally

Travelled with family, Travelled with partner

14 Aug 2024

Disliked: Amenities

It’s ok. Good for one night

Stayed 1 night in May 2024

10/10 Excellent

russell

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Stayed 1 night in Aug 2024

8/10 Good

Florence

13 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

A well-run motel designed for long stays. No maid service is offered for stays less than a week, although the front desk will provide clean towels. The rooms showed some wear, but overall were clean and comfortable. The bed was excellent, the air conditioning very noisy. The only ice other than that made by the room refrigerator's ice maker (mine didn't work) are some cubes in a downstairs cooler. The desk people were extremely pleasant and helpful.

Stayed 2 nights in Aug 2024

8/10 Good

Kimberlee

12 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Serves its purpose

The hotel is older and shows age, but is comfortable, clean and convenient. Doesn’t include breakfast, but has free coffee, etc and is close to great food options. Will definitely stay again.

Stayed 1 night in Jul 2024