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Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites West Springfield, an IHG Hotel. During your stay, you're just a quick walk from Q Pin 2's. Free WiFi in public areas, free self-parking and an indoor pool are available.

  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from MGM Springfield and 11 minutes from Six Flags New England
  • Dogs welcome for a fee (restrictions apply)

About the Candlewood Suites West Springfield, an IHG Hotel

Location 572 Riverdale St, West Springfield, MA 01089

Renovations + Closures

The following facilities or services will be unavailable from October 16 2024 to December 31 2024 (dates subject to change):

  • Hot tub
  • Swimming pool

Property Features

Candlewood Suites West Springfield, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites West Springfield, an IHG Hotel. Self parking is free. Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 71 guestrooms or units
  • 4 levels
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Springfield Union Station (4.4 km / 2.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites West Springfield, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay-per-view films. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • DVD player
  • Fridge
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (weekly)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Nearby Activities

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Pitbull dog breeds are not permitted.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0000503250

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0000503250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0000503250
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Hotel West Springfield
  • Candlewood Suites West Springfield
  • West Springfield Candlewood Suites
  • Candlewood Hotel West Springfield
  • Candlewood Suites West Springfield Hotel
  • Candlewood West Springfield
  • Candlewood Suites West Springfield

You should know

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.