Crowne Plaza Springfield, an IHG Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Springfield, an IHG Hotel

Meeting facility
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Serves lunch and dinner
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free airport shuttle
  • Room service
  • Breakfast available

Explore the area

Map
3000 S Dirksen Pkwy, Springfield, IL, 62703
  • Washington Park Botanical Gardens
    ‪5 min drive‬
  • University of Illinois at Springfield
    ‪6 min drive‬
  • Lincoln Home National Historic Site
    ‪8 min drive‬
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪16 min drive‬

Room options

Junior Suite

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Living Area & Add'l Half Bath)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Communications)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Springfield, an IHG Hotel

Hotel in Springfield with free airport shuttle and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available once per stay.
Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Springfield, an IHG Hotel. During your stay, you'll be close to Washington Park Botanical Gardens. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Long 9 Restaurant
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 12 minutes by car from Illinois State Fairgrounds and 5 minutes from Washington Park Botanical Gardens
  • Free airport and train station pick-up shuttle service
  • Pets welcome for a fee
Crowne Plaza Springfield, an IHG Hotel offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 70622 square feet (6561 square metres) and includes a conference centre. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Springfield, an IHG Hotel. A roundtrip airport shuttle (available on request) and A train station pick-up shuttle are free. Free self parking is available.

This 3.5-star Springfield hotel is smoke free.

Guests can enjoy cooked-to-order breakfast for a fee.
Long 9 Restaurant – This restaurant specialises in American cuisine and serves breakfast and lunch.
Long 9 Bar and Grill – This bar specialises in American cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free train station pick-up shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 6 to 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Long 9 Bar and Grill
  • Long 9 Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (70,622 square foot of space)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6.00 to 16.00 per person
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Springfield, an IHG Hotel offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Springfield
Crowne Plaza Springfield
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
Crowne Plaza Springfield Hotel

Crowne Plaza Springfield, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 489 out of 1007 reviews" "
Rating 8 - Good. 225 out of 1007 reviews" "
Rating 6 - Okay. 136 out of 1007 reviews" "
Rating 4 - Poor. 89 out of 1007 reviews" "
Rating 2 - Terrible. 68 out of 1007 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location made shopping, easy.
Stayed 1 night in Oct 2024

8/10 Good

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar/ restaurant I didn’t like the smell in the closet had an urine smell
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Best Hotel in Springfield!
Amazing service and accommodations!
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs upkeep, not worth the price.
Run down. For the price you would think they would upkeep this hotel better. The room was falling apart. Chipped ceiling, damaged tub, broken bathroom lock, dirt in corners. The upper balcony had broken tiles that were uncomfortable to walk on. It was in an overall rough state. I'm tired of hotels asking premium prices, but not putting that money into maintaining their hotel.
Stayed 1 night in Oct 2024

8/10 Good

Sara

Stayed 2 nights in Oct 2024

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Antoine Lamar

Stayed 1 night in Sep 2024

6/10 Okay

Heather

We had a room block for a wedding party and when we arrived even after speaking to the staff on two different occasions to make sure a room would be ready our rooms were not ready. We were unable to shower and get dressed and missed the wedding.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always wanted to stay here as a little girl. 50 now loved loved it. Will be back
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Good
Overall a good stay at the Crowne Plaza Springfield, IL. Cool old hotel and conference center. Double queen room was clean, remodeled, comfortable. Front desk staff was friendly. Breakfast staff were friendly, for the most part, but pressured us to eat fast & closed buffet prior to end time. Pictures showed a hot tub. The hot tub was permanently covered and unavailable for use. Unsure why.
Stayed 2 nights in Oct 2024

8/10 Good

Cassandra

Stayed 1 night in Oct 2024

8/10 Good

Vince

Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is older, can use some updates but overall was pretty good for the price.
Stayed 1 night in Oct 2024

8/10 Good

Val, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

SheeneGail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed in the past definitely coming back
Stayed 2 nights in Sep 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and my dog loved his welcome bag
Stayed 1 night in Oct 2024