Hotel UMass

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel UMass

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Standard Room, 1 Double Bed | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
37-inch LCD TV with cable channels, TV, iPod dock
Coffee/tea maker
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Laundry
  • Air conditioning

Explore the area

Map
1 Campus Center Way, Amherst, MA, 01003
  • University of Massachusetts Amherst
    ‪1 min walk‬
  • Mullins Center
    ‪4 min walk‬
  • UMass Fine Arts Center
    ‪8 min walk‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪35 min drive‬

Room options

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel UMass

Hotel in Amherst with free breakfast and 24-hour front desk
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hotel UMass. During your stay, you're just a quick walk from University of Massachusetts Amherst. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast offered
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Steps from University of Massachusetts Amherst and 4 minutes on foot from Mullins Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Hotel UMass also features a library, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Amherst hotel.

Guests are served a free continental breakfast.
The Commonwealth – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee – On-site coffee shop. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 930 reviews" "
Rating 8 - Good. 262 out of 930 reviews" "
Rating 6 - Okay. 89 out of 930 reviews" "
Rating 4 - Poor. 33 out of 930 reviews" "
Rating 2 - Terrible. 27 out of 930 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in all ways
Stayed 1 night in Oct 2024

10/10 Excellent

Kai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean!!!!
Stayed 1 night in Oct 2024

8/10 Good

Gregory

Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Guoshun

Liked: Property conditions & facilities
Safe

10/10 Excellent

Jinseok, Fresh Meadows

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy to park, only conc we rn is a little small room for 2-bed.
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
Suggest you improve the breakfast to have healthier options and less sweet foods. Bathroom had broken soap dish. Hotel is ultra convenient when we visit our daughter at Umass so we like staying here. The walkway from garage to building could use a nice mural or something more welcoming than a white cement wall! Thank you to the lady who helped my husband this morning as he has memory issues and she connected him back to the correct room. Thank you for the extra kindness- wish I caught her name.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally Located to attractions, safe walking location, excellent dining on campus and locally. Rooms are well kept, clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Jing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fruits are always available at the reception desk.
Stayed 2 nights in Oct 2024

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room was tired.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable, no frills
Stayed 1 night in Oct 2024

8/10 Good

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Need a better breakfast
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Staff & service
I tried booking a room for a future date. The site processed it for that very night. I called both the booking site and hotel and was basically told, "Too Bad." Waste of $200 and zero help.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved that I was close to my daughter and easy access to transportation and parking was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Xarifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! So convenient being right in UMass Campus! Thank you!
Stayed 1 night in Sep 2024

6/10 Okay

Heidi

Stayed 1 night in Sep 2024

8/10 Good

Mary

Stayed 5 nights in Sep 2024

10/10 Excellent

Monica

Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to have a hotel near my son's college for drop off weekend.
Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio

Stayed 1 night in Sep 2024

10/10 Excellent

Noreen, New Rochelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the campus
Stayed 2 nights in Aug 2024