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Hotel UMass

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel UMass

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
Lobby sitting area
Coffee/tea maker
Standard Room, 1 Double Bed | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds
37-inch LCD TV with cable channels, TV, iPod dock

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
1 Campus Center Way, Amherst, MA, 01003
  • University of Massachusetts Amherst
    1 min walk
  • Mullins Center
    4 min walk
  • UMass Fine Arts Center
    8 min walk
  • Springfield, MA (CEF-Westover Metropolitan)
    28 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

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Parking included
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The price is €173
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Comfort Inn & Suites

About this property

Hotel UMass

Hotel with free breakfast, steps from University of Massachusetts Amherst
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site. Housekeeping is not available.
Hotel UMass offers 113 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Our customers tell us that they can't get enough of the helpful staff at Hotel UMass. During your stay, you're just a quick walk from University of Massachusetts Amherst. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast offered
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Steps from University of Massachusetts Amherst and 4 minutes on foot from Mullins Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Hotel UMass also features a library, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this Amherst hotel.

Guests are served a free continental breakfast.
The Commonwealth – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
People's Organic Coffee – On-site coffee shop. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 6 per night)

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • People's Organic Coffee
  • The Commonwealth

Things to do

  • Library

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 6.00 per night
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004140080
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Umass
Umass Hotel
Umass Hotel Amherst
Campus Center Amherst
Umass Hotel At The Campus Amherst
Hotel UMass Amherst
Hotel UMass Hotel
Hotel UMass Amherst
Hotel UMass Hotel Amherst

Hotel UMass Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 513 out of 921 reviews" "
Rating 8 - Good. 259 out of 921 reviews" "
Rating 6 - Okay. 89 out of 921 reviews" "
Rating 4 - Poor. 33 out of 921 reviews" "
Rating 2 - Terrible. 27 out of 921 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mary

Stayed 5 nights in Sep 2024

10/10 Excellent

Monica

Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to have a hotel near my son's college for drop off weekend.
Stayed 1 night in Aug 2024

10/10 Excellent

Mauricio

Stayed 1 night in Sep 2024

10/10 Excellent

Noreen, New Rochelle

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the campus
Stayed 2 nights in Aug 2024

10/10 Excellent

Narayanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sheikh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient loction for visiting UMASS and Amherst in general. Great atmosphere and staff. Ayza was amazing at check in.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here while visiting our daughter. I were hoping to have dinner at restaurant above Worcester Commons, but we were given wrong information about it being open or not. The hotel was great and we will stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Soana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tired property with poor facilities. Staff and especially housekeeping were friendly, but the hotel does not offer the level of service or facilities expected for the price. It is convenient if you are visiting the University but lacks basic facilities.
Stayed 8 nights in Aug 2024

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, property conditions & facilities
nice!
Stayed 1 night in Sep 2024

8/10 Good

Jeanine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great to be on property when visiting our daughter. Bathroom cleanliness was not sufficient. There was mold in shower and did not appear to be as clean as could be.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Alberto, Key Biscayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location; clean facilities; great staff. All you need from a hotel stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

tina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
This is good for Umass stay. Nothing special. Rooms old. Staff very nice. Breakfast goods
Stayed 2 nights in Aug 2024

10/10 Excellent

Hilmar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Janine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on campus access!
Stayed 1 night in Aug 2024

10/10 Excellent

Yabe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Business traveller
Great amenities but average rooms
If you plan to use hotel parking, use 41 Campus Center Way in your GPS. This is the address for the garage, park on level 2 or higher. Level 2 has direct access to entering the building and plenty of handicap spaces. Take elevator to Level 3, where the hotel’s front desk is located. The location and amenities are excellent if you’re visiting on UMass business but they do charge luxury prices for average, dated rooms. No USB outlets at all in the rooms so remember to bring your blocks and cables. Wishing you happy and safe travels!
Stayed 1 night in Aug 2024

6/10 Okay

Sten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found pet hair all over my pillow. I think that tells me it wasn't changed before I entered the room. Otherwise everything was fine. Waze sent me to the back of the building not the garage.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, really lovely staff, comfortable rooms, spotless and great breakfast. Amazing value for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jennifer, Ridgewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024