Quality Inn and Suites Springfield Southwest near I-72

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn and Suites Springfield Southwest near I-72

Suite, Non Smoking (2 Queen Beds) | Desk, iron/ironing board, free WiFi, bed sheets
Indoor spa tub
Front of property
Lobby
LED TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
3442 Freedom Dr, Springfield, IL, 62704
  • Knights Action Park
    5 min drive
  • Washington Park Botanical Gardens
    9 min drive
  • Dana-Thomas House
    11 min drive
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    12 min drive

Room options

Suite, Non Smoking (2 Queen Beds)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Efficiency, Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn and Suites Springfield Southwest near I-72

Hotel in Springfield with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Quality Inn and Suites Springfield Southwest near I-72 offers 63 accommodations with coffee/tea makers and a hairdryer. LED televisions come with premium satellite channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn and Suites Springfield Southwest near I-72. During your stay, you'll be close to Knights Action Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 5 minutes by car from Knights Action Park and 6 minutes from Memorial Clinic Koke Mill
  • Pets welcome for a fee (restrictions apply)
Quality Inn and Suites Springfield Southwest near I-72 offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Quality Inn and Suites Springfield Southwest near I-72. Self parking is free.

This Springfield hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Inn Springfield
Quality Springfield

Quality Inn and Suites Springfield Southwest near I-72 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 599 reviews" "
Rating 8 - Good. 202 out of 599 reviews" "
Rating 6 - Okay. 98 out of 599 reviews" "
Rating 4 - Poor. 55 out of 599 reviews" "
Rating 2 - Terrible. 34 out of 599 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tammy

Travelled with family
Disliked: Property conditions & facilities
House keeping needs to do a better job Front desk and breakfast attendant were amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Inn & Suites Springfield 8/13/24
Thank you for being truly pet friendly with cats. :-)
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent general cleanliness. A few bugs. Very good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Justin

Travelled with family
Liked: Staff & service, room comfort
Affordable, Comfy Beds, Great Pool & Breakfast!
We stay at this hotel every year for the state fair because it is so reasonably priced. Located in a safe area. Employees are front desk were friendly, checking in was a breeze. It’s right across the street from Walmart, Target & even Crumbl Cookie. Less than a 5 minute drive to a ton of restaurants and stores. The breakfast was actually pretty dang good, with a decent selection (yogurt, pastries, bagels, sausage, eggs, biscuits and gravy. The make your own waffles were 10/10. I found the beds to be really comfortable as well as the pillows. The only thing was we couldn’t hook up our FireStick, but really not a big deal at all. Pool was clean. We accidentally stayed past 10PM & the the front desk woman very politely let us know. My family will be continuing to chose with hotel when we visit Springfield.
Stayed 1 night in Aug 2024

2/10 Terrible

Danielle

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
This was the worst hotel I have ever stayed in. Checked in 9/16, the room I was given had a very damp and wet smell. Went to the front desk to speak with someone and was told there had been lots of rain in the area, so it would clear up, went to Walmart bought air freshener and called it a night. The next day 9/17 we woke up in the room smelled like mildew. This clearly told me something had been wet in the room. Again, I went to the front desk spoke with someone again she got on the phone called the manager. The manager told her everything has been sold out and asked me what can she do for me again? I ask had all the room been sold out or just the suites that I purchased come to find out there was a two queen bedroom open I took that the room that was fine. No smells, but the look of the room is very dingy and dirty, needless to say the next day I checked out and happy I’m home ! Would not recommend this hotel at all
Stayed 2 nights in Aug 2024

8/10 Good

Jeremy

Travelled with family
Liked: Staff & service, amenities
Great area. Very nice staff. Needs upgrades and more thorough cleaning. AC unit leaked our entire six night stay.
Stayed 6 nights in Aug 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked 1 room for over night suite with desk area etc. but got a handicap room. It was aweful to use a space that was meant for handicapped. But also, the ice machine n lobby are right next door. So loud. Some sketchy linens and 1/2 used TP? Don’t do it unless you had no option like I did.
Stayed 1 night in Aug 2024

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service
Grateful for my experience, my room smelt a little funny but I’m still grateful
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and served its purpose
Stayed 2 nights in Aug 2024

8/10 Good

Sara

Travelled with family
Quiet. Family slept very well here.
Stayed 1 night in Aug 2024

2/10 Terrible

Sasha

Disliked: Amenities
My room had a strong smell of mildew and mold, it was so bad my head started to hurt. I was told that I couldn’t be moved into a new room, front desk gave me air freshener. My bathroom was dirty but the beds were clean and comfortable also the breakfast was average I would not return here
Stayed 2 nights in Aug 2024

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our toilet overflowed anf flooded our room overnight. We woke up to toilet water all over our floor and when I called the front desk all I was told is that they dont have any other rooms. I told them I do not feel I should have to and they just said the manager was not available.
Stayed 1 night in Aug 2024

6/10 Okay

Rich

Disliked: Property conditions & facilities, room comfort
It’s ok
It was ok. We did not stay long enough to eat breakfast or try the pool. The bathroom definitely needs to be remodeled. We check in and then left to go to the Drive Inn, so we didn’t get back until close to 1am. The employee was sitting in the reception area playing on his phone. I am not even sure he saw us walk in.
Stayed 1 night in Aug 2024

6/10 Okay

Ryan

Liked: Staff & service
.
Stayed 1 night in Aug 2024

10/10 Excellent

Shontavia

Stayed 1 night in Aug 2024

8/10 Good

Haley

Travelled with family
Liked: Staff & service
It was good overall. Breakfast was good. Everything was pretty much clean. The only thing we disliked is that it smelled of marijuana in the hallways. We stayed just one night stopping through on the way to vaca.
Stayed 1 night in Aug 2024

2/10 Terrible

Lenora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't deserve Quality name
There was a horrible mildew smell in the room. The bathroom was hideous! I took a shower and a bathe in someone else's hair and dirt because the tub wouldn't drain. Even after notifying management nothing was fixed. The carpet was filthy also. I showered in shoes and walked everywhere in shoes. Makeshift canopy was not very appealing. There was only one luggage cart and it was struggling and made lots of noise. No battery in the smoke detector. Broken ice machine, so no ice for the first two days.
Stayed 3 nights in Aug 2024

6/10 Okay

Bianca

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bacardi

Stayed 1 night in Jul 2024

6/10 Okay

Dominic

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Rooms were a little dirty had to request for a new room because the room I was assigned had a horrible odor these second room walls had literal dirt on them and crumbs on desk and floor no bugs and clean sheets and pillows
Stayed 1 night in Jul 2024

8/10 Good

David

Stayed 1 night in Jun 2024

8/10 Good

Melissa

Travelled with family
Liked: Staff & service, amenities
Have definitely stayed at nicer Quality Inns than this one. A bit in disrepair and not the cleanest. The carpet desperately needed a good cleaning, there was something sticky so we had to keep socks or shoes on. However, the beds were comfortable and the breakfast was good. The staff was very friendly and helpful which made up for the rest.
Stayed 1 night in Jul 2024

10/10 Excellent

Fawaz AlNazer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonder experience. Thank you.
A wonderful large room. Very clean,great clean smell and bright white sheets& towels. Carpet was very clean and so were all the furnishings. Fridge was like a dorm room size but held all my food from our cooler. Coffee make was new with everything ready for a nice cup of hot coffee. The lobby did have fresh ready made coffee. Washers were $1.50 and cleaned& dried well. Breakfast was really good& hot. Scrambled eggs, biscuits & pork gravy, sausage,waffle iron to make your own. Cereals,yogurt,fresh butter (2 types), peanut butter cups,3 different kinds of jelly,3 different juices to dispense, water also. Coffee& tea. Fresh roll,breads& beagles. They even had a lady that cleaned tables, removed our dirty dishes, assisted guest with making the waffles. Over all a great stay. I will be looking forward to staying in different States. We love traveling and this hotel has been the best so far for our $$. Not expensive. Great job. Thank you.
Stayed 1 night in Jul 2024

8/10 Good

Patrice, Longmont

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were great. Place is old and needs help. Room was nice, clean and comfortable. Breakfast was good and had everything you would need. Overall our stay was okay.
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Room was spacious and clean. Door lock was malfunctioning but it was a hardware fix needed. Would stay again.
Stayed 2 nights in Jul 2024