Quality Inn Westfield - Springfield - Reviews, Photos & Rates

See all properties

Choose dates to view prices

Dates

January 2025

February 2025

Pillow-top beds, in-room safe, desk, blackout curtains

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet-friendly

Breakfast included

24/7 front desk

Laundry

Air conditioning

Free WiFi

Explore the area

2 Southampton Rd, Westfield, MA, 01085

General Wareham Park
19 min walk
Women's Temperance Park
3 min drive
Baystate Noble Hospital
5 min drive
Westfield, MA (BAF-Barnes Municipal)
6 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

30 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

28 sq m
Sleeps 2
1 King Bed

Similar properties

Pet-friendly

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Quality Inn Westfield - Springfield

Hotel in Westfield with free breakfast and 24-hour front desk

This hotel features a business centre, laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-out and free newspapers are on-site.

Quality Inn Westfield - Springfield offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Westfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Westfield - Springfield. During your stay, you'll be within walking distance of Westfield Dog Bark. Free breakfast, free WiFi in public areas and free self-parking are available.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Amenities include free newspapers in reception, a front desk safe and a business centre
Guests have great things to say about the clean guestrooms and the helpful staff
13 minutes on foot from Westfield Dog Bark and a 2-minute drive from General Wareham Park
Pets welcome for a fee (restrictions apply)

A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn Westfield - Springfield. Free self parking is available.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free offsite parking
Free self parking on site
RV/bus/lorry parking on site

Food and drink

Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

Free cot
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

Business centre
Computer station

Accessibility

No lift

2 floors

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch TV with satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25 per pet, per stay
Maximum 2 (weight limit: 50 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 20.0 per stay.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
In-room safe fee: USD 1.50 per night
Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0003663290

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Alcohol isn't served at Quality Inn Westfield - Springfield.

Property is also known as

Econo Lodge Inn Westfield

Econo Lodge Westfield

Quality Inn Westfield Springfield

Quality Westfield Springfield

Quality Inn Westfield - Springfield Hotel

Quality Inn Westfield - Springfield Westfield

Quality Inn Westfield - Springfield Hotel Westfield

Quality Inn Westfield - Springfield Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

Jazmine

3 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

kassy

1 Sept 2024

Liked: Staff & service, amenities, property conditions & facilities

Kind and friendly staff. Out of date but clean

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was clean the bed was comfortable. Great stay overall

Stayed 1 night in Aug 2024

4/10 Poor

Sopheak

26 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Jul 2024

4/10 Poor

James

Travelled with partner

26 Aug 2024

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Mold on the ceiling of the room, clogged toilet and bathtub. Very dirty bathroom with hair everywhere. The hotel stinks! It looks beautiful in the pictures but inside it's not worth $50 a night! I took my girlfriend for a weekend in the area and had the worst experience for paying $200 a night.

Stayed 1 night in Aug 2024

4/10 Poor

Lauren

25 Aug 2024

Liked: Room comfort

Mid leading

Room was small and crowded with a chair. Could only really watch tv sitting on the bed. Shampoo and conditioner was not refilled. For the price paid for the room it was seriously over priced. Top that off by being notified after you overpaid for a mediocre room you don’t earn any points.

Stayed 2 nights in Aug 2024

8/10 Good

Jane

10 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Have used this hotel several times this year and have never been disappointed, Good price and convenient

Stayed 3 nights in Aug 2024

8/10 Good

Shafat

3 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good place to stay

Stayed 1 night in Jul 2024

10/10 Excellent

JamieRae

Travelled with family

30 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms were clean. They made sure there was enough food for all guests.

Stayed 1 night in Jul 2024

10/10 Excellent

George E.

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Host the Best

Stayed 2 nights in Jul 2024

6/10 Okay

Brendan

Travelled with family

23 Jul 2024

Liked: Staff & service, amenities

Bathroom wasn’t cleaned and the door was very difficult to close.

Stayed 1 night in Jul 2024

4/10 Poor

Roger, Frewsburg

22 Jul 2024

Disliked: Property conditions & facilities

Bathroom not cleaned

Stayed 1 night in Jul 2024

10/10 Excellent

Celine

21 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rey spacious and clean room. Looks like new. Nice breakfast!

Stayed 1 night in Jul 2024

4/10 Poor

Amber

19 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with group

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay easy

Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was the second time staying here and we loved the convienence, ease with a pet and friendly service! I would come back here again.

Stayed 1 night in Jul 2024

6/10 Okay

Briana

7 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Meelis

Travelled with family

1 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

8/10 Good

Christopher

Travelled with partner

30 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room felt a little damp

Stayed 1 night in Jun 2024

4/10 Poor

Owen

30 Jun 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The room had not been properly cleaned when we arrived. The one person at the front desk was very kind and apologetic, and cleaned the bathroom and changed the sheets herself. While it’s more of a budget hotel, all hotels should be clean for guests first and foremost, and this place doesn’t seem to hit the mark.

Stayed 1 night in Jun 2024