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 St Albans •1 Room
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Aubrey Park

4-star property
Hemel Hempstead Road, St Albans, England 09 725 22 184
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3.8 out of 5
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See all 10 ebookers Reviews

"Very good excellent rooms and room service excellent lunch " More

By a verified traveller on Fri 18 Oct 2019

Points Of Interest

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Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Aubrey Park. During your stay, you'll be close to Hertfordshire County Showground. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at The Brasserie
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Hertfordshire County Showground and 7 minutes from The Snow Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Aubrey Park ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aubrey Park

Everyone (5) Couples (2) Family (2)
1 out of 5
I have stayed at this hotel a few times and never really had reason to complain. The hotel is situated in a great location for St. Albans, Hemel Hempstead and Harpenden. The facilities are good, lovely bar, good food and nice surroundings. On this occasion I asked for a quiet room not near a lift. I was told that unfortunately that was what I had been allocated. The gentleman on reception, Fahim was extremely helpful and said although fully booked to see reception on my return in the evening. The room itself was a reasonable standard apart from the bath which looked like it had seen better days with large chips out of it. On my return I was moved to a room towards the back of the property of which was no where near the standard of the room I had booked. It was very small, the pillows were like mats not pillows and I did not sleep well at all due to the heating not being turned on. I spoke to the lady on reception the following morning, who informed me that the management were aware of the issues I had. She promised she would speak to the manager on my behalf but to date I have still have heard nothing. In my opinion the sanitaryware in some rooms need to be addressed as well as the pillows and in the rooms to the back of the hotel need updating. I will be questioning where I should stay within the next few weeks as I will be travelling to the area again.

Posted by on 30 Sep 2021

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5 out of 5

Posted by on 15 Dec 2019

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Comment from Hotel Management

11 Feb 2020 by DOSM

Thank you for your review.

5 out of 5
Very good excellent rooms and room service excellent lunch

Posted by on 18 Oct 2019

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4 out of 5

Posted by on 17 Oct 2019

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Comment from Hotel Management

18 Oct 2019 by Leigh S

Thank you so much for your positive feedback on your stay with us at Aubrey Park Hotel. I look forward to welcoming you back again very soon. Best regards Leigh S Hotel Manager

3 out of 5
The toilet bowl in the room had a crack and chip in it an the beds were not secured together causing them.to come apart and us to hang down them in the night. There were two of us and we were only given one large towel and one small towel.

Posted by on 18 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by Leigh S

Thank you for your review of Aubrey Park. I have noted your comments regarding the toilet bowl. However I cannot tell from your anonymous review what your name is and therefore which room you occupied at the hotel. If you are happy to share that information with me I would be grateful. We hope to welcome you back in the near future. Best regards Leigh S Hotel Manager

4 out of 5
Good value for money and excellent breakfast. Reception staff were very helpful and the atmosphere very friendly

Posted by on 22 Apr 2019

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Comment from Hotel Management

24 Apr 2019 by Leigh S

Thank you for your very positive feedback on your stay at Aubrey Park hotel. My team and I look forward to welcoming you back again during 2019 Best regards Leigh S Hotel Manager

4 out of 5
Wonderful private Hotel - the recent 2018 make over is pleasing and offers Guests great services at good prices. One small point Beds in both of the executive rooms we booked were single divans as a doubles they need to be replaced as in both cases left side higher than right...

Posted by on 22 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Leigh S

Thank you for your positive feedback on your stay at Aubrey Park hotel I'm very pleased to hear that you enjoyed your time with us. I note your point regarding beds, while many of our beds are 'zip and link' which are designed to make double bedrooms into twins 9and vice versa) I am in the near future looking at replacing beds within the hotel. Thank you again for your feedback. My team and I look forward to welcoming you back again during 2019 Best regards Leigh S Hotel Manager

5 out of 5

Nice hotel, clean and tidy with pleasant staff

Great stay, comfy bed! Breakfast was excellent. Would highly recommend

Posted by , from wellingborough on 26 Nov 2017

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Comment from Hotel Management

29 Nov 2017 by Aubrey Park Hotel

Many thanks for taking the time to review your stay with us. I was delighted to hear that you would highly recommend us. I look forward to welcoming you back to the hotel in the future.

5 out of 5

Posted by on 14 Jun 2019

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2 out of 5
Cons: Get chargers and some helpfulness to your staff!
No charger, no map. And ZERO willingness to help the customer (in getting her a charger, shouldn't be so hard having 6 days time!).

Posted by , from Finland on 13 Sep 2017

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About the Aubrey Park

Location Hemel Hempstead Road, St Albans, England AL3 7AF

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Aubrey Park. Free self parking is available. Smoking is allowed in designated areas at this 4-star St Albans hotel.

  • 137 guestrooms or units
  • 2 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Harpenden Station (6.8 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Aubrey Park offers 137 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, designer toiletries and hairdryers. This St Albans hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The Brasserie – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.

On-site venue No. 2 – cocktail bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per day.

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aubrey Park Hotel
  • Aubrey Park Hotel St Albans
  • Aubrey Park St Albans
  • Ramada Hemel Hempstead / St Albans Hotel Hemel Hempstead
  • Aubrey Park
  • Aubrey Park Hotel
  • Aubrey Park St Albans
  • Aubrey Park Hotel St Albans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.