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Fairmont St Andrews

5-star property
Fife, St. Andrews, Scotland 09 725 22 184
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3.6 out of 5
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See all 11 ebookers Reviews

"Superb location with extensive grounds and spectacular views over St Andrews bay. Excellent standard of guest rooms and public areas. Drinks rathe ... " More

By a verified traveller on Sun 03 Nov 2019

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Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Sea View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 Double Bed (Fairmont View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Fairmont St Andrews. During your stay, you'll be within walking distance of St Andrews Bay. Features include free WiFi in public areas and free valet parking, plus 5 restaurants. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 5 restaurants, a coffee shop and 4 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with manicures and pedicures, body treatments or aromatherapy at The Spa at Fairmont
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a golf course, a gym and a steam room
  • Just a 2-minute drive from St Andrews Bay and 6 minutes from St. Andrew's Cathedral
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Fairmont St Andrews ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fairmont St Andrews

Everyone (6) Couples (3) Family (2)
5 out of 5

Posted by on 10 Sep 2020

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Comment from Hotel Management

11 Sep 2020 by J Keating

Thank you for taking the time to post a rating. I am delighted that you enjoyed your stay with us and hope we will have the pleasure of welcoming you back again soon. J Keating General Manager

5 out of 5
Superb location with extensive grounds and spectacular views over St Andrews bay. Excellent standard of guest rooms and public areas. Drinks rather expensive

Posted by on 3 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by J Keating

I am delighted that you had such a wonderful stay with us and very much appreciate your feedback. I hope we will have the pleasure of welcoming you back again in the future. J Keating General Manager

2 out of 5
Fairly disappointed tonight with check in overall embarrassing and poor service

Posted by on 3 Nov 2019

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Comment from Hotel Management

5 Nov 2019 by J Keating

I am dreadfully sorry that you were disappointed due to your check in experience and have passed on your comments to the Front Office Manager. My apologies for your experience and I hope you will consider returning in the future. J Keating General Manager

4 out of 5
Beautiful hotel with great pool and spa. Only thing I would say is the hotel room was a slightly dusty but bathroom was spotlessly clean

Posted by on 13 Jul 2019

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Comment from Hotel Management

26 Jul 2019 by J Keating

Thank you for taking the time to post a review following your recent stay with us. I am delighted that you had such a wonderful stay and have passed on your comments to our Housekeeping Director to review with his team. Thank you again for your comments and I hope we will have the pleasure of welcoming you back again in the future. J Keating General Manager

3 out of 5
No vibe, huge central area unused in evening, no main restaurant in hotel, only a small Italian in the corner hotel room had only 2 ordinary teabags and no fresh milk, toilet lid made of plastic, no live entertainment, grounds very boring, no footpath down to the restaurant at the clubhouse, horrible 'communist; looking lights on road. Cooked breakfast not hot enough. First ever stay in 5 star hotel paying £190. DISAPPOINTING

Posted by on 9 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by J Keating

Thank you for taking the time to post a review. I am dreadfully sorry that you left us disappointed and have passed on your comments to the Management team to share with their departments to review for improvement. Thank you again for your feedback and I hope we may have the pleasure of welcoming you back again in the future. J Keating General Manager

5 out of 5
Been here before and always our first choice in St. Andrews.

Posted by on 13 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by J Keating

Thank you for taking the time to post a review. I am delighted that you continue to enjoy your stays with us and look forward to continuing to welcome you back for years to come. J Keating General Manager

5 out of 5
Stunning location, nice shuttle bus run into town which is handy and the food and staff were great!

Posted by on 18 Feb 2019

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Comment from Hotel Management

4 Mar 2019 by J Keating

I am delighted that you enjoyed your stay so much and have passed on your feedback to the Management team to share with their departments. Thank you again for your comments and I hope we will have the pleasure of welcoming you back again soon. J Keating General Manager

2 out of 5
Overwhelmingly expensive for drinks & food. I don’t understand why they want to charge a second time for breakfast if you want room service. A tray charge, yes, but a second charge for food? I complained & had a whole £12 refunded. Would definitely not stay again. £17 for a club sandwich? Seriously?

Posted by on 16 Dec 2018

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Comment from Hotel Management

25 Jan 2019 by J Keating

Thank you for taking the time to post a review following your recent stay with us as we value all guest feedback to help us improve on the service and facilities. I am terribly sorry that you left us disappointed and have passed on your feedback to the Management team to review. Thank you again for your comments and I hope we will have the pleasure of welcoming you back again in the future. J Keating General Manager

1 out of 5

Posted by on 5 Nov 2018

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Comment from Hotel Management

13 Dec 2018 by J Keating

I am terribly sorry that you have left us disappointed. I hope you will consider returning in the future. J Keating General Manager

3 out of 5
Not the 5 star experience we were expecting! On arrival our room was not ready, we were a little early for check in so no problem. However receptionist seen this as an opportunity to upsell us to a suite! £60 instead of £120. We declined, if your going to upgrade due to room not ready don’t try to charge for it! We were however given drinks voucher whilst we wait, so off to bar we went, I opted for g&t , sorry you can only have beer wine tea or coffee with voucher?. G&t would have been about the same price as wine. Get our room about 40 mins later, our luggage had not arrived. We were only our room for 10 minuntes when another couple walked in using their pass card they had been given. They and my husband head to reception, I receive apologetic call, no harm done really but Not great ,apparently our luggage had been taken to room above us. Poric the waiter In La cucina restaurant was excellent and very attentive, a highlight in a mediocre experience. In general hotel was nice, concierge was good facilities good, we just felt let down by whole experience., and didn’t feel was value for money given service levels.

Posted by , from penicuik on 8 Apr 2018

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Comment from Hotel Management

13 Apr 2018 by J Keating

Thank you for your feedback following your recent stay with us. I am terribly sorry for the issues that you encountered during your stay and have passed them to the respective Department Managers to review and address with their teams for improvement. Thank you again for your feedback and I hope you will consider returning in the future. J Keating General Manager

About the Fairmont St Andrews

Location Fife, St. Andrews, Scotland KY16 8PN

Property Features

Fairmont St Andrews offers its guests a full-service spa, a golf course, and an indoor pool. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. Business amenities include a business centre, a meeting room, and limo/town car service. A health club, a hot tub, and a sauna are also featured at the luxury Fairmont St Andrews. Self parking and valet parking are free. This 5-star St. Andrews hotel is smoke free.

  • 1 building
  • 209 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 4 bars or lounges
  • Built in 2001
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Fairmont St Andrews offers 209 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.

Kittocks Den – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

La Cucina – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Squire Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner. Open daily.

Zephyr Sports Bar – This restaurant specialises in vegan cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

St Andrews Bar & Grill – Overlooking the ocean and golf course, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Canoeing nearby
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Parasailing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Fishing nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment

Spa Services

The Spa at Fairmont has 12 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Number of treatment rooms 12
  • Minimum age to access spa is 18
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Breakfast for the Manor House is available by reservation only and cannot be requested after check-in.

Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 45.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 50 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, Barclaycard, debit cards and cash. This property uses a grey water recycling system. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Staffed front desk
  • Children stay free - maximum age 5
  • Guest will receive an email before arrival 5 days
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 17.50 for adults and from GBP 6 for children
  • Pet fee: GBP 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Hotel St Andrews Scotland
  • Fairmont St Andrews Scotland
  • St Andrews Scotland Fairmont
  • Fairmont St Andrews Hotel St. Andrews
  • Fairmont St Andrews St. Andrews, Scotland
  • St Andrews Fairmont
  • Fairmont St Andrews Hotel
  • Fairmont St Hotel
  • Fairmont St Andrews
  • Fairmont St
  • Fairmont St Andrews Hotel
  • Fairmont St Andrews St. Andrews
  • Fairmont St Andrews Hotel St. Andrews

You should know

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.