18 Oct 2019 by Jen
Thank you for your review. We are happy to hear that our friendly service met your needs and expectations during stay. We look forward in welcoming you back
24 Apr 2019 by CB - GM
Dear Guests, It was a great pleasure to have you stay with us at Hugo's Boutique Hotel and on behalf of the entire team, we thank you for choosing us. We appreciate taking time to review us and your kind feedback is most welcome. We trust you have arrived home safely and I hope we have the opportunity to welcome you back in the near future. Warmest regards, Caroline Barbara General Manager
27 Aug 2024 by Customer Relations Manager
Dear Besart, Thank you for your review of the H Hotel & SPA. It is saddening to see your low rating, and dissatisfaction, especially since we were not made aware of any possible unpleasant situations - please feel free to provide us with further information that could help us to investigate the complaint further, and take appropriate actions. Your opinion is valuable, and we truly want to continuously improve and offer the best service to all our guests. Kind Regards,
29 Jul 2024 by Customer Relations Manager
Dear Melina, Thank you for staying at the H Hotel & SPA and taking a moment to share your impression. Our team is delighted to see your kind comments about our spacious and luxurious rooms, polite and attentive staff and convenient location for exploring the island. We appreciate your time to compliment us and look forward to welcoming you again!Kind Regards,
25 May 2024 by Customer Relations Manager
Dear Damian M, Thank you a lot for staying at the H Hotel & SPA and for sharing your impression. It is flattering to see to you have enjoyed our hospitality and that we have managed to meet your expectations and offer a pleasant stay. The only thing we are sorry for is the noise - too bad that our double glazed doors couldn't prevent it completely. We would be pleased to welcome you again, perhaps during a quieter period, so that we can ensure an impeccable holiday!Best Regards,
15 Apr 2024 by Customer Relations Manager
Dear Lorenzo, Many thanks for staying at the H Hotel & SPA and for providing us with this amazing feedback. It made us really happy to see that your recent visit was enjoyable, and we honestly hope to welcome you again!Kind Regards,
20 Mar 2024 by Customer Relations Manager
Dear Philipp Pascal, Thank you for staying at the H Hotel & SPA and for taking the time to rate us. Should you have any further suggestion, feel free to contact us directly. Kind Regards,
H Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 6 restaurants on site. You can enjoy a drink at one of the bars, which include 8 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1399 square feet (130 square metres) and includes conference space. A seasonal outdoor pool, a sauna, and spa services are also featured at the business-friendly H Hotel. An airport shuttle (available 24 hours) is available for a fee.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Free parking nearby
H Hotel offers 160 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This St. Julian's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Hugo's Terrace – This cocktail bar is located on the beach.
Hugo's Lounge – On-site bar. Open daily.
Hugo's Pub – On-site pub. Open daily.
Hugo's Burger – On-site bar. Open daily.
The RoofTop at Hugo's – On-site rooftop bar. Open daily.
Room service (during limited hours) is available.
An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
Carisma has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.
The spa is open daily. Guests under 17 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.