Best Western Plus The Charles Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus The Charles Hotel

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
1425 South 5th Street, St. Charles, MO, 63301
  • Ameristar Casino St. Charles
    ‪10 min walk‬
  • Historic Main Street
    ‪11 min walk‬
  • Lewis & Clark Boathouse and Nature Center
    ‪14 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus The Charles Hotel

Riverfront hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Best Western Plus The Charles Hotel offers 133 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Plus The Charles Hotel. During your stay, you're just a quick walk from Ameristar Casino St. Charles. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Dennys
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the comfortable guestrooms and the breakfast
  • Within a 15-minute walk of Ameristar Casino St. Charles and Historic Main Street
  • Pets welcome for a fee
Best Western Plus The Charles Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus The Charles Hotel. Free self parking is available.

This 3-star St. Charles hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Dennys – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • On a river
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Best Western Plus The Charles Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1001 reviews" "
Rating 8 - Good. 288 out of 1001 reviews" "
Rating 6 - Okay. 143 out of 1001 reviews" "
Rating 4 - Poor. 80 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Disliked: Amenities
Great job!
Stayed 1 night in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service
Rooms needed updating
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service
Two of the things I love is they use a keurig coffee pot in the room and they have tubs, not just showers. They also serve a nice simple breakfast and clean rooms! So we look for Best Westerns when we travel.
Stayed 1 night in Oct 2024

2/10 Terrible

Cristina

Disliked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
I would stay again at this location. The only downfall was the coffee maker for evening coffee drinkers was out of service. We slept good, room was clean, had plenty of towels for number of people in the room. Location was good, close to everything we wanted to go to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for family
Excellent stay. Nice quiet and clean. Breakfast is very good.
Stayed 1 night in Oct 2024

6/10 Okay

Onica

Travelled with family
Liked: Staff & service
The front desk lady was really nice and helpful. The hotel itself smelled. When you first walk in, a horrible smelled hit you. My 4 year old complained of the smell. All the carpet needs to go. The room itself was clean but it smelled. I only had water pressure for cold water shower and a trickle for hot way. All in all it’s a place to sleep that was clean.
Stayed 1 night in Oct 2024

8/10 Good

Connor

Stayed 2 nights in Sep 2024

6/10 Okay

Aimee

Stayed 4 nights in Oct 2024

8/10 Good

Lillie

Stayed 1 night in Sep 2024

10/10 Excellent

Micheal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

kenneth, NORRISTOWN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Josh

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Went to use the jetted tub and brown gunk flew out. TV didnt work properly. Fridge didnt keep things cold.
Stayed 1 night in Oct 2024

8/10 Good

Ladarian

Travelled with partner
Liked: Staff & service, property conditions & facilities
Soap left in the shower
Stayed 1 night in Oct 2024

4/10 Poor

Jie

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

amanda, saint Charles

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, facilities were in fairly good condition. The lighting outside was minimal and didn't feel welcoming.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 2 nights in Sep 2024

10/10 Excellent

Sabreen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean
Stayed 2 nights in Sep 2024

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
I can say it's ok
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Stayed 3 nights in Aug 2024