Comfort Inn St. Louis - Westport Event Center

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn St. Louis - Westport Event Center

Bar (on property)
Seasonal outdoor pool
Lobby
Lobby
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
12031 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    11 min walk
  • McDonald's
    11 min walk
  • Lambert East Terminal Station
    19 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    16 min drive

Room options

Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Business Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn St. Louis - Westport Event Center

Pet-friendly hotel connected to the convention centre in Maryland Heights with free breakfast
This hotel features a 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site.
Comfort Inn St. Louis - Westport Event Center offers 170 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The free breakfast at Comfort Inn St. Louis - Westport Event Center gets high marks from our customers. During your stay, you'll be connected to the convention centre and within walking distance of Westport Plaza. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Ameristar Casino St. Charles
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Comfort Inn St. Louis - Westport Event Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Comfort Inn St. Louis - Westport Event Center. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Maryland Heights hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable hoist available
  • Raised toilet seat (71 centimetre high)
  • Roll-in shower (91 centimetre wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 150.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus a one-off USD 150.00 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Hotel Westport
Comfort Inn Westport
Comfort Inn Westport Hotel Maryland Heights
Comfort Inn Westport Saint Louis/Maryland Heights, MO
Comfort Inn St Louis Westport Hotel Maryland Heights
Comfort Inn St Louis Westport Hotel
Comfort Inn St Louis Westport Maryland Heights
Comfort Inn St Louis Westport

Comfort Inn St. Louis - Westport Event Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 280 out of 1001 reviews" "
Rating 8 - Good. 294 out of 1001 reviews" "
Rating 6 - Okay. 200 out of 1001 reviews" "
Rating 4 - Poor. 127 out of 1001 reviews" "
Rating 2 - Terrible. 100 out of 1001 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Suraj

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

DannyRRR

Disliked: Cleanliness, property conditions & facilities
The web pictured are not same hotel
The place was very unclean all halls smelled like urine
Stayed 2 nights in Sep 2024

6/10 Okay

Tyrone, Valicro

Business traveller
Disliked: Property conditions & facilities
Very damp smelly in the hallway
Stayed 3 nights in Sep 2024

8/10 Good

Butch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was okay. The location was convenient for our evening plans. The morning staff were very nice and helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Jacqueline

Disliked: Amenities
Booked a king bed and was given 2 double bed Due to hotel was overbooked
Stayed 1 night in Aug 2024

10/10 Excellent

Bethany

Stayed 1 night in May 2024

8/10 Good

Michelle

Stayed 1 night in Aug 2024

6/10 Okay

Lydia

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs deep clean and repair gouged Sheetrock and paint.
Stayed 2 nights in Jun 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Out of control
No trash can in room, tv didn’t work, no luggage carrier available. Apparently they let customers take them and keep them in their rooms.
Stayed 1 night in Aug 2024

6/10 Okay

Yessenia

Travelled with family, Business traveller
Liked: Staff & service
Our stay was average. Our shower head was broken and we requested a different room with no problem. Breakfast lady and front desk was super nice!
Stayed 3 nights in Aug 2024

4/10 Poor

Kenneth

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not as pictured
Floor had many stains. Ceiling had stains. Also, there were cockroaches in the bathroom area.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was dirty, from the rooms to the hallways. The floor in the room was sticky. The elevators smelled horrible. Not what I expected.
Stayed 1 night in Aug 2024

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was broken, room was dirty. Carpet stained, black mold in bathroom. Will not stay at this location again. Staff was friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

ROHIT

Liked: Cleanliness
Na
Stayed 1 night in Aug 2024

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel smells of mold, the walls are pealing off. Roaches. Dog poop in the hallways.
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
No water one day and then no hot water another.
Stayed 3 nights in Jul 2024

4/10 Poor

Peggy

Liked: Staff & service
Our toilet didn't flush. It smelled like sewer and we called. 30 min later a maintenance guy came, used the plunger and left it for us - we had to use it every time and sleep in the smell. When I said something to the hostess, she discounted the price and apologized
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice of hotel in St.louis
Stayed 6 nights in Jul 2024

2/10 Terrible

Ashley

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The employees are very nice but the hotel quality was very poor had a roach in our room that says enough!!!
Stayed 1 night in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Juanita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean. Staff was helpful when needed. Breakfast was awesome.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly. Easy check in, good breakfast.. clean rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024