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Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd

Studio, 2 Single Beds, Non Smoking | Desk, free WiFi, bed sheets
Exterior
Studio, 2 Single Beds, Non Smoking | Desk, free WiFi, bed sheets
Lobby
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
11827 Lackland Rd, Maryland Heights, MO, 63146
  • Westport Plaza
    12 min walk
  • Hollywood Casino Amphitheatre
    9 min drive
  • Lou Fusz Soccer Complex
    10 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    12 min drive

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds, Non Smoking

Studio, 2 Single Beds, Non Smoking | Desk, free WiFi, bed sheets

Studio, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Days Inn and Suites by Wyndham St. Louis/Westport Plaza
Pool
Breakfast included
Parking included
Free WiFi
2.4 out of 5, (1003)
The price is €74
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Days Inn and Suites by Wyndham St. Louis/Westport Plaza

About this property

Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd

Suburban hotel in Maryland Heights with free parking
Laundry facilities, a front desk safe and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd offers 150 accommodations, which are accessible via exterior corridors and feature free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd, you'll be within walking distance of Westport Plaza. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • 9 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Ameristar Casino St. Charles
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. Public spaces have free WiFi. Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd also features a front desk safe and a lift. Self parking is free.

This Maryland Heights hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America St. Louis Westport-East Lackland Rd Hotel
Extended Stay America St. Louis Westport-East Lackland Rd
Extended Stay America St. Louis Westport East Lackland Rd
Extended Stay America Suites St Louis Westport E Lackland Rd

Extended Stay America Select Suites - St. Louis - Westport - E Lackland Rd Reviews

Reviews

5.8
Rating 10 - Excellent. 162 out of 1014 reviews" "
Rating 8 - Good. 208 out of 1014 reviews" "
Rating 6 - Okay. 189 out of 1014 reviews" "
Rating 4 - Poor. 184 out of 1014 reviews" "
Rating 2 - Terrible. 271 out of 1014 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Red

Liked: Cleanliness, staff & service, property conditions & facilities
It all
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Disliked: Staff & service, room comfort
Terrible. Fire alarm wen off 7 times between midnight and 6am rendering sleep impossibl.
Stayed 1 night in Jul 2024

2/10 Terrible

Laith

Stayed 1 night in Jul 2024

10/10 Excellent

LaQuisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Stayed 2 nights in Jun 2024

6/10 Okay

Gail

Liked: Staff & service, room comfort
Check in was good. Not the cleanest room or the area around the hotel. Lots of trash, etc.. Couldn't connect to Wi Fi because the clerk assigned the wrong room number. Had to go to office because the phone in the room didn't work. No shower curtain. Drawer in chest wouldn't stay closed. Overall it was a place to stay the night and convenient to the concert location.
Stayed 1 night in Jun 2024

10/10 Excellent

Mirna

Stayed 1 night in Jun 2024

2/10 Terrible

Dhanunjai

Disliked: Staff & service, property conditions & facilities
Worst experience in mid night
Stayed 1 night in Jun 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Never Staying Here Again My family and I stayed at here on Memorial Day weekend, and it was the worst hotel experience we've ever had. From start to finish, our stay was filled with problems and poor service. Upon arrival, the receptionist was visibly annoyed and unwelcoming. The check-in process was slow and lacked any interaction, setting a negative tone. Our room was in poor condition: grimy carpet and a wet spot near the fridge. When we returned later, the leak had spread. Reporting this to the front desk yielded no apology, just a room switch handled with indifference. The new room was no better. The carpet was still grimy, the bathroom door didn’t close properly, several lights didn’t work, and the flooring around the bathtub was curling. Despite these issues, we tried to make the best of it. However, the problems continued. While putting our toddlers to bed, the fire alarm went off and took forever to be silenced. Inquiries at the front desk were met with indifference. The next night, at 9 PM, loud construction noises started in the room next door. Calls to the front desk were ignored or met with a busy signal. When I went down to address the issue in person, I was met with apathetic responses and no sense of urgency or apology. This hotel showed a complete lack of professionalism and customer care. The state of the rooms and the staff's indifferent attitude were unacceptable. We will never stay at this hotel chain again and advise others to avoid it.
Stayed 2 nights in May 2024

2/10 Terrible

Janice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for two nights in April. I complained about the condition of the room, but they were unable to move me to another. I seriously considered sleeping in my car. I was credited for one nights stay upon my return after complaining. I wish there was a way to share my photos. You too would be appalled.
Stayed 2 nights in Apr 2024

6/10 Okay

dan

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a dump.
Stayed 1 night in May 2024

2/10 Terrible

Robert

Stayed 1 night in Mar 2024

2/10 Terrible

Thomas

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old and not comfortable. The only chair was by the door so that the people in the parking lot had a clear view. My memory of this stay was completely negative!
Stayed 1 night in Apr 2024

2/10 Terrible

Rian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They sent me to a room that maintenance had to be working on (I have pictures)! Went and told the front desk she had an attitude. The next room the TV didn’t work called the front desk she said “just turn it off and on”. I got tired of complaining and just told myself never again
Stayed 2 nights in May 2024

8/10 Good

MARTEL

Liked: Staff & service, room comfort
Stayed 5 nights in May 2024

2/10 Terrible

Yizhe

Stayed 5 nights in Apr 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was dirty
Stayed 3 nights in Feb 2024

6/10 Okay

Gloria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn't throughly clean, refrigerator wasn't wiped down properly and blood stains were throughout the room.
Stayed 2 nights in Apr 2024

2/10 Terrible

Helen

Disliked: Cleanliness, staff & service, amenities
The room was not cleaned well - many of the surfaces were dirty. When I asked for the dishes and utensils that were supposed to be supplied, the clerk said I would have to carry them up myself because she was there alone. I had to make 2 trips, and the things she gave me were not clean either. I don't think anyone had ever cleaned the coffee maker. The furnishings were shabby and the bathroom door was cracked. I'll never stay there again!
Stayed 2 nights in Apr 2024

2/10 Terrible

Cheyenne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Workers are so unprofessional I wouldn’t even let my dog stay here, not even a rock stay here. There is a guy with dreads that so nonchalant to any issue we have. They expect us to know everything and also why u let him work if he can’t take the frustration of the company issues. He takes everything personal and if that’s the case do not work in customer service. He threatens to not give me my hotel key and everything. Their key deactivated on its own and I had to sleep in my car for 2 DAYS straight because their office isn’t open during overnights. What hotel is not open 24HRS idk but if something happens we can’t even let them know.
Stayed 3 nights in Apr 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff
Stayed 3 nights in Apr 2024

2/10 Terrible

Lindsay

Travelled with family
Do not stay here!!!!This place is not clean at all and the worker advised me they are dirty and have bed bugs!!
Stayed 1 night in Apr 2024