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Holiday Inn St. Louis - Downtown Conv Ctr by IHG

3.5 star property

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Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr by IHG

Exterior
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers
Bar (on property)
Minibar, in-room safe, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Bar
  • 24/7 front desk

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    ‪5 min walk‬
  • Dome at America’s Center
    ‪9 min walk‬
  • Gateway Arch National Park
    ‪11 min walk‬
  • St. Louis, MO (CPS-St. Louis Downtown)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency St. Louis at The Arch

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (3588)
The price is €151
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hyatt Regency St. Louis at The Arch

About this property

Holiday Inn St. Louis - Downtown Conv Ctr by IHG

Hotel with a 24-hour fitness centre, a quick walk to America's Center Convention Complex
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers 293 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn St. Louis - Downtown Conv Ctr by IHG. During your stay, you're just a quick walk from Dome at America’s Center. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at STL Sports Hall of Fame
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of America's Center Convention Complex and Dome at America’s Center
Holiday Inn St. Louis - Downtown Conv Ctr by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn St. Louis - Downtown Conv Ctr by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star St. Louis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
STL Sports Hall of Fame – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 14 December 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Uncovered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 357 out of 1005 reviews
Rating 8 - Good. 308 out of 1005 reviews
Rating 6 - Okay. 164 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 96 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Taranda

Disliked: Cleanliness
Horrible !
Stayed 1 night in Nov 2024

6/10 Okay

Riketra, Granite City

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property description said there would be parking available. When we got there we were told to park across the street in public parking. Did not feel very safe leaving my car there overnight when I was expecting to be able to park on the property. The construction made it confusing for us and our uber drivers to find us. However, I know this is not the hotels fault and the staff was not aware of the description about parking that I saw when I made the reservation. Staff was super friendly and we felt very safe once we got into our hotel.
Stayed 1 night in Nov 2024

4/10 Poor

Alok

Disliked: Cleanliness, staff & service
Guest Noisy. Staff did not respond.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge was absolutely lovely, let me know about different events happening in the area. The parking was a little crazy, but overall we will definitely stay again
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bad
Stayed 1 night and the shower had no water pressure to even take a shower. Once in bed for the night during the quiet hours the room next door woke up with loud music and partying with drinking and recreational smoking. Took service desk about an hour and a half to resolve the situation.
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 2 nights in Oct 2024

8/10 Good

Krissona

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, property conditions & facilities
This place was awesome.It was like a half mile or maybe eight blocks from the enterprise center where we're going to our concert
Stayed 1 night in Oct 2024

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Any gular motel would've been better than this hot
The sink wouldnt drain ,the toilet almost over flows every flush,the T.V had spots on it...stains all around the room,the A.C didnt work!
Stayed 1 night in Oct 2024

2/10 Terrible

Pang

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Elliot

Stayed 1 night in Oct 2024

10/10 Excellent

Tiana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! They had construction going on but it didn’t matter to me & my homegirl much. We came from Chicago for a concert! Great location near other restaurants and shops.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurance

Stayed 1 night in Oct 2024

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The indoor pool was amazing, breakfast service was great and rooms were super clean. However check in was at 3 and our room wasn’t ready until almost 7, I understand delays but they couldn’t give an ETA and when I asked if they could call me when the room was ready they never did I finally had to call back and ask what was the status and then they finally said it was ready. Lack of communication was very frustrating but other than that staff was super friendly and overall good location :)
Stayed 1 night in Oct 2024

8/10 Good

Marissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bartender was awesome. The towels in the room were dirty and the room was freezing with no way to change temp. It was difficult to get there but they did have construction around them.
Stayed 1 night in Oct 2024

8/10 Good

Stacey

Travelled with family and small children
Liked: Staff & service, amenities
The staff was all very nice! Our bathtub dripped allllll night, the stopper for the bathtub also did not work. The air unit also could not be adjusted. The pool was FREEZING, our kids couldn't enjoy it at all as they turned blue after being in it for about 10 minutes. The parking for this hotel is also not ideal. My husband did not feel safe walking the block to park at night downtown as there was glass shattered on the ground from noticeable break-ins. He stated that a woman alone should not stay there with the parking situation, which I guess you could use the Valet! Just not a very safe enviroment.
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t think we will stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Kasen

Stayed 2 nights in Sep 2024

8/10 Good

Dakota

Stayed 1 night in Aug 2024

2/10 Terrible

Kelly

Travelled with family
Liked: Staff & service
Disliked: Amenities
This location has not responded to my request for full reimbursement. The HVAC disturbed my Mother and I each night of our stay. The recording will not load to the site however can be made available. The maintenance supposedly repaired the issue however the noise returned… a sonic boom every night. There was NO option to change rooms as we were told the location was Sold Out. I will be leaving the IGH brand. Unacceptable stay

4/10 Poor

Rebecca

Stayed 1 night in Sep 2024