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Hyatt Regency St. Louis at The Arch

4.0 star property

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Photo gallery for Hyatt Regency St. Louis at The Arch

Miscellaneous
Exterior
Exterior
Lobby
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
315 Chestnut St, St. Louis, MO, 63102
  • Gateway Arch
    ‪6 min walk‬
  • Busch Stadium
    ‪8 min walk‬
  • Enterprise Center
    ‪17 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • City view
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite

  • City view
  • 67 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 58 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Double Beds

  • City view
  • 57.6 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Eco-friendly toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible, Bathtub

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible, Bathtub

  • City view
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • City view
  • 34.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (SHOWER)

Room, 2 Double Beds, Accessible (SHOWER) | Bathroom | Eco-friendly toiletries, hair dryer, towels

Room, 2 Double Beds, Accessible (SHOWER)

  • City view
  • 28 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed (ARCH)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (ARCH)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (ARCH)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (ARCH)

  • 36.4 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (ARCH)

Deluxe Room, 1 King Bed (ARCH) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (ARCH)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hyatt Regency St. Louis at The Arch

Hotel with 3 restaurants, a short walk to Gateway Arch
3 restaurants, 2 bars/lounges and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Hyatt Regency St. Louis at The Arch offers 910 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 50-inch flat-screen televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around Hyatt Regency St. Louis at The Arch gets high marks from our customers. During your stay, you're just a quick walk from Gateway Arch. Free WiFi in public areas, 3 restaurants and 2 bars are available.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Within a 10-minute walk of Gateway Arch and Busch Stadium
  • Dogs welcome for a fee
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 83000 square feet (7711 square metres) and includes conference space. A health club, a rooftop terrace, and a vending machine are also featured at the business-friendly Hyatt Regency St. Louis at The Arch. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star St. Louis hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
RED Kitchen & Bar – This restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar.
Ruth's Chris Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Brewhouse Sports Bar – This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Starbucks® – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 40 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 15 to 28 for adults and USD 10 to 20 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brewhouse Sports Bar
  • RED Kitchen & Bar
  • Ruth's Chris Steakhouse
  • Starbucks®

Things to do

  • Health club

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 83,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 28.00 for adults and USD 10 to 20 for children
  • Self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Arch St. Louis
Hyatt Regency Arch
Hyatt Regency Arch Hotel
Hyatt Regency Arch Hotel St. Louis
Hyatt Regency St. Louis
Hyatt Regency St. Louis Arch
Hyatt St. Louis
Hyatt St. Louis Arch
St. Louis Hyatt
St. Louis Hyatt Arch
Hyatt Regency St. Louis Arch Hotel
Hyatt Regency St. Louis at The Arch Hotel
Hyatt Regency St. Louis at The Arch St. Louis
Hyatt Regency St. Louis at The Arch Hotel St. Louis

Hyatt Regency St. Louis at The Arch Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2068 out of 3622 reviews
Rating 8 - Good. 710 out of 3622 reviews
Rating 6 - Okay. 413 out of 3622 reviews
Rating 4 - Poor. 232 out of 3622 reviews
Rating 2 - Terrible. 199 out of 3622 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Aaron Thor

Stayed 1 night in Jan 2025

10/10 Excellent

Jevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms and friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Jamel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was 5 🌟. We ended up having to stay an extra day because of the winter storm. They made it very easy an accommodating for us. Also, got stuck in the snow exiting the hotel and the 2 Valets guys pushed us out. Definitely recommend this amazing hotel.
Stayed 8 nights in Dec 2024

4/10 Poor

Kip

Disliked: Staff & service
ok
well the stay was ok i have stayed there before but this time was so busy the vallet was $50 if u park it yourself its $40 but i was told were out of parking ummm how are u outnof parking for your hotel was told self parking not available vallet would be about a hour wait to check in an get parked so i was forced to park down the street at a parking garage it was just terrible but the bed was ok it was quiet area as well where our room was.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having an amazing view of the arch!!
Stayed 1 night in Jan 2025

10/10 Excellent

Kenneth, Hayward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was good, great rooms, enjoyed the Bar/Grill that was there and convenient for trip to the Arch. Was NOT aware I'd be expected to pay for parking. They should have been more upfront about that as it made it less affordable for us. Biggest issue(s) that were negative was a very loud and violent domestic dispute going on in the room next to us. Started at 10:15 pm or so. It went on, off and on, for 2 hours. Got really bad and I called the front desk who transferred me to Security. They did come up in 5 minutes, after I called around 12:15AM. Knocked loudly and announced themselves. The man in the dispute came to the door, they spoke briefly but Security never asked to see the woman involved to make sure she was ok. No one ever called me back. It continued to be an issue for another 1/2 hour, but somewhat quieter. Lady in the room was still crying and sounded to be in distress. Eventually got quiet by 1AM. By the time I got to sleep it was well after 3AM. Made for a very bad night of sleep (less than 4 hrs). Also very scary. I tried to call the hotel to talk to a manager later the next day and could only leave an extended message. I asked for a call back, but no one responded. I believe we should either be refunded, partially refunded, or given a certificate for a future stay within Hyatt's hotel system. Our visit could have been very memorable; it's not the hotel's fault for the domestic violence in the next room, but I think it was handled poorly overall.
Stayed 1 night in Jan 2025

2/10 Terrible

Anita

Stayed 1 night in Dec 2024

10/10 Excellent

Miwako

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect and has many restaurants in close proximity. Having the Arch right outside was a very nice touch.
Stayed 1 night in Oct 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chad

Stayed 1 night in Nov 2024

2/10 Terrible

Russ

I was unable to complete check in because of additional charges at hotel when I arrived. I did not have this unknown expense and couldn’t complete my check in. I should not be charged for this stay
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Stayed 2 nights in Dec 2024

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Baylie

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 1 night in Jan 2025

10/10 Excellent

Kathrynne

Liked: Cleanliness, staff & service, property conditions & facilities
The decor on the guest floors was a bit dated to my surprise for a Hyatt Hotel and parking was inconvenient. You needed a room key for access, there was no guidance directing you to check in first and you have to back out, to get out, to go check in. Otherwise though, the Starbucks connects directly to the lobby, hotel has killer views, and it was clean/comfy! Would stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve
It was great the valet parking was awesome and walking in reminded me of the Peabody Hotel in Memphis. Very Nice! Service was excellent.
From our Room
Front of the Hyatt
View of the Hyatt under the Arch 3 to 5 minute walk.
Walking my dog across the street of the Hyatt Regency at the Arch.
Stayed 1 night in Dec 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Megan

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The water was either scalding or freezing. There wasn’t a trash can in our room so we used grocery sacks during our Stu. There was gum on the floor and the sheets were cold plastic. The feather down comforter was so old it was paper thin. However, the mattress was comfortable. The room thermostat was much like the water, either cold cold or so hot by one degree change. The view was great. We had a corner view to see the arch and downtown.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Keslie

Stayed 1 night in Dec 2024

6/10 Okay

Laniece

Travelled with partner
Liked: Cleanliness, staff & service
No microwave. Mold in shower. Valet was crazy
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 1 night in Dec 2024