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MainStay Suites St. Louis - Galleria

2.5 star property

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Photo gallery for MainStay Suites St. Louis - Galleria

Full-sized fridge, microwave, oven, stovetop
Outdoor pool
Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Parking included
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
8011 Galleria Parkway, Richmond Heights, MO, 63117
  • Saint Louis Galleria Mall
    ‪8 min walk‬
  • Washington University in St. Louis
    ‪6 min drive‬
  • St. Louis Zoo
    ‪7 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Full-sized fridge, microwave, oven, stovetop

Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Room, 1 Queen Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Similar properties

Exterior

Clayton Plaza Hotel & Extended Stay

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (2974)
The price is €156
for 1 room
includes taxes & fees
20 May - 21 May
Clayton Plaza Hotel & Extended Stay

About this property

MainStay Suites St. Louis - Galleria

Hotel with free parking, a quick walk to Saint Louis Galleria Mall
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, dry cleaning and laundry facilities. Weekly housekeeping is available.
MainStay Suites St. Louis - Galleria offers 152 accommodations, which are accessible via exterior corridors and feature video game consoles and free newspapers. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels and pay-per-view films. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Richmond Heights hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at MainStay Suites St. Louis - Galleria. During your stay, you're just a quick walk from Saint Louis Galleria Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes tennis courts, a gym and basketball
  • 8 minutes by foot from Saint Louis Galleria Mall and a 4-minute drive from Forest Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
MainStay Suites St. Louis - Galleria offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. The business-friendly MainStay Suites St. Louis - Galleria also features coffee/tea in common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Richmond Heights hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Basketball
  • Gym
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 pets
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 6:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MainStay Suites St. Louis - Galleria Hotel
Residence Inn by Marriott St. Louis Galleria
MainStay Suites St. Louis - Galleria Richmond Heights
MainStay Suites St. Louis - Galleria Hotel Richmond Heights

MainStay Suites St. Louis - Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 292 out of 728 reviews
Rating 8 - Good. 194 out of 728 reviews
Rating 6 - Okay. 106 out of 728 reviews
Rating 4 - Poor. 60 out of 728 reviews
Rating 2 - Terrible. 76 out of 728 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dinesh

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Petty People Don't Deserve Future Business

I reserved a king bed room and was put in a queen size room. We checked in late since we had to travel after work on a week night and the front desk closes at 10 pm so I couldn't go speak to anyone once I noticed the issue and we were only staying one night. Further, it was in the single digits outside, my wife is an Oncology patient at BJC and we were put in the absolute furthest unit from any parking spaces on their property. If the hotel was full, it would have been understandable, but there were less than ten vehicles in the entire lot that night. The fact that it's the wrong room and as far away as possible feels less like a mistake and more like an intentionally petty act by someone who didn't want to have to work so late even though they were still open and on the clock. We will never stay here again and will encourage everyone we know to find other lodging accommodations.
Stayed 1 night in Jan 2025

8/10 Good

Tionne

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the cleanliness and hospitality you gave me during my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Sharnae

Stayed 1 night in Jan 2025

10/10 Excellent

Sharnae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! Room was very nice and clean, relaxed both nights of my stay. Staff accommodated me real fast when I needed help. 10/10 stay.
Stayed 1 night in Jan 2025

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Chimere

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front lobby door was locked and nobody was at the reception desk when we arrived at 5:30 pm. There was another couple waiting and ringing the bell to get in. The front desk clerk finally let us in after we waited a good 5-10 minutes in the vestibule. He didn’t apologize for making us wait and the smell of marijuana was in the air. I won’t stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Stayed 1 night in Dec 2024

10/10 Excellent

Carol, WILLOW SPRINGS

Travelled with family and small children, Business traveller
Nice people in office
Stayed 1 night in Oct 2024

6/10 Okay

Roxann

Liked the kitchen , bed was comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was great. Clean quiet and felt like a home. After a month traveling with my son this was a breath of fresh air. I only put staff and service low because the check in guy wasnon a call in his ear the entire time i was checking in. Barely said a word to me and rattled off some directions to the building i was to be in. Got lost but figured it out. There was no bedding on the hidabed.and no coffee pot and no answer at the desk when i called to get those things.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closet thing to being like home
Stayed 1 night in Nov 2024

2/10 Terrible

Katherine

Disliked: Cleanliness
The property states it has a fully equipped kitchen, but there were only two plates (in dishwasher), 2 knives but no other tableware, no drinking glasses or cups, no coffee cups, no hair dryer. Outside the room in the open walkway was a pile of were linens that had been stripped from a room and a number of bags of garbage; around the corner of the walkway but also in public view wads another bag of spilled garbage. The room itself was clean and the bed well made, but the overall impression was poor. Would not stay there again.
Stayed 1 night in Oct 2024

2/10 Terrible

Shakirah

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort

ok

it appears to be under some construction or renovation. our room was generally ok, but there were problems with peeling paint in the shower. it was terribly noisy throughout the night from other "guests?"
Stayed 2 nights in Oct 2024

2/10 Terrible

Tavion

Stayed 1 night in Sep 2024

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Disappointed

There was no trash bags no toilet paper and they was doing construction the swimming pool is never open for 200.00
Stayed 1 night in Sep 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Penny

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is under renovation. The rooms are fine. But The shower is tiny. The bed is hard. And they put a kids party directly upstairs from me. But the parking is convenient and the rooms are pretty big. I'm on the fence about it.
Stayed 4 nights in Aug 2024

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

visiting St Louis...

Great room with kitchen, fridg. dishwasher, very clean, and handy access to everything...
Stayed 2 nights in Aug 2024

8/10 Good

Rex, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Other than noise from neighbors last night it was good stay
Stayed 3 nights in Aug 2024

4/10 Poor

Emma

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broken shower head, floors were sticky and stained, creaky bed, poor lighting. First thing we see when we pull up to our room is people partying in the parking lot. Would not stay here again.
Stayed 2 nights in Aug 2024