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4.3 out of 5

" The receptionist was not friendly when I checked in at 20.00. She did not show me the lift just pointed to it.My room was one of the older rooms , sm ... " More

By a verified traveller on Wed 08 Feb 2023

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Les Rocquettes Hotel. During your stay, you'll be within walking distance of Guernsey Harbour. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.

  • Free full breakfast served daily
  • Free WiFi
  • Enjoy British cuisine while dining at The Oak Restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, massages or aromatherapy at SenseAbility
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the overall condition of the property and the location
  • Within a 15-minute walk of Candie Gardens and Guernsey Museum and Art Gallery

Les Rocquettes Hotel ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Les Rocquettes Hotel

Everyone (2) Family (1)
3 out of 5
The receptionist was not friendly when I checked in at 20.00. She did not show me the lift just pointed to it.My room was one of the older rooms , small and dark.

Posted by on 8 Feb 2023

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4 out of 5
The spa facilities were really nice. The room was light and airy and clean with a comfortable bed. The hotel common areas away from reception are a little dated. The en suite was very hot as the light seemed to be linked to the radiator. The shower temperature did not fit to cold, so that was a little hot too.

Posted by on 29 Aug 2019

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Comment from Hotel Management

6 Sep 2019 by Adrian

Dear Guest, Thanks for staying with us. We appreciate your feedback! Kind Regards

5 out of 5

Excellent and roomy hotel with lots of facilities

Pros: Size of rooms and facilities
Apart from being given the key for a room which was already occupied the remainder of the stay went very well and the staff could not do enough to make my stay enjoyable

Posted by , from Scotland on 15 Oct 2017

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5 out of 5

Lovely Hotel and Staff

Pros: The restaurant was excellent, with a wide choice of dishes at reasonable prices.
Location: There is an excellent bus service on Guernsey which stops near the hotel, so it is easy to get about.
I stayed for 3 nights with my daughter in a twin room overlooking the gardens (Room 214). It was quiet, exceptionally clean, with a wonderful view onto the gardens.

Posted by on 26 Jul 2017

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Property Features

Les Rocquettes Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A business centre and a meeting room are available. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly Les Rocquettes Hotel. This 3-star St. Peter Port hotel is smoke free.

  • 50 guestrooms or units
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Les Rocquettes Hotel offers 50 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 9:30 AM.

The Oak Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner.

The Oak Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

  • Horse riding nearby

Spa Services

SenseAbility has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 5.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ROCQUETTES HOTEL Guernsey
  • ROCQUETTES HOTEL
  • ROCQUETTES Guernsey
  • ROCQUETTES
  • ROCQUETTES HOTEL St. Peter Port
  • ROCQUETTES St. Peter Port
  • Les Rocquettes Hotel Hotel
  • Les Rocquettes Hotel St. Peter Port
  • Les Rocquettes Hotel Hotel St. Peter Port

You should know

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.