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Hôtel de l'Image

4.0 star property

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Photo gallery for Hôtel de l'Image

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Lobby
Suite, Terrace (Horizon, Duplex) | Premium bedding, minibar, in-room safe, individually decorated
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Room service

Explore the area

Map
36 Boulevard Victor Hugo, St.-Rémy-de-Provence, Bouches-du-Rhone, 13210
  • Alpilles
    ‪1 min walk‬
  • Musée Estrine
    ‪2 min walk‬
  • Centre d'Art Presence Van Gogh
    ‪2 min walk‬
  • Avignon (AVN-Caumont)
    ‪25 min drive‬

Room options

View all photos for Exclusive Room, Terrace

Premium bedding, minibar, in-room safe, individually decorated

Exclusive Room, Terrace

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Suite (Robinson Crusoe)

Suite (Robinson Crusoe) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Robinson Crusoe)

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Suite, Terrace (Horizon, Duplex)

Suite, Terrace (Horizon, Duplex) | Premium bedding, minibar, in-room safe, individually decorated

Suite, Terrace (Horizon, Duplex)

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hôtel de l'Image

Hotel in St.-Rémy-de-Provence with full-service spa and 24-hour front desk
A full-service spa, an indoor pool and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hôtel de l'Image offers 32 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages. The spa is open daily.
During your stay at Hôtel de l'Image, you're just a quick walk from Alpilles. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at LES TERRASSES DE L IMAGE
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Alpilles and Alpilles Regional Natural Park
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hôtel de l'Image offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A library, a terrace, and multilingual staff are also featured at the business-friendly Hôtel de l'Image. Self parking is free.

This 4-star St.-Rémy-de-Provence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
LES TERRASSES DE L IMAGE – This bar overlooks the garden.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • LES TERRASSES DE L IMAGE

Things to do

  • Bicycle rentals
  • Full-service spa
  • Heated pool
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.31 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel l'Image
Hôtel l'Image St.-Remy-de-Provence
l'Image St.-Remy-de-Provence
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L'image St Remy De Provence

Hôtel de l'Image Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 93 out of 187 reviews
Rating 8 - Good. 54 out of 187 reviews
Rating 6 - Okay. 19 out of 187 reviews
Rating 4 - Poor. 15 out of 187 reviews
Rating 2 - Terrible. 6 out of 187 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities
We enjoyed our room. The location was perfect. The room was clean. There was plenty of space. Perhaps put the refrigerator on a short table as its small size makes it more of a table top item and it was a bit of a trip hazard on the way to the bathroom. There is plenty of room to put in a small sitting area without crowding the room, as well.
Stayed 3 nights in Sep 2024

4/10 Poor

Diana, Venice

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Bar staff were excellent. Receptionist was rude & argumentative. She didn’t inform us that there was a “Bull Run” in the village and we couldn’t leave the hotel in the morning because the roads were closed. Room was old & tired. Wouldn’t return & these activities should be stopped!
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time in Saint Remy and we loved the pool
Stayed 2 nights in Aug 2024

10/10 Excellent

Mira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a 2-story room with a balcony that had a view of the garden, pool and mountains while the front room had a view of old town so it’s the best of both worlds. The staff were friendly, helpful and professional. I believe it will soon undergo a major renovation and transform it into a 5-star hotel. Thank you for a wonderful stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! The grounds are gorgeous. The staff is fantastic- they go above and beyond with everything. Such a lovely stay. We cannot wait to return!
Stayed 3 nights in Jul 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
l'Image is a charming hotel, with incredible grounds, a friendly staff, and beautiful rooms. Highly recommended
Stayed 2 nights in Oct 2023

10/10 Excellent

Hang Yee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice. Ambience of the room is good
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in May 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view which made it a restful stop on a very busy trip around Provence. A nice easy town to navigate and the hotel is as close as you can get to the center of town. We will return.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lietza

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC
Overall, absolutely do not stay here. It was 104 degrees outside and 93 degrees inside our room at 11 pm. We approached the front desk 6 or 7 times about this, they finally moved us to the room next door, it was 85 degrees at 11 pm the next night. The AC does not work and they will do nothing to assist you nor discount your stay for the camping-like atmosphere. The hotel is old and needs updating, rooms were serviced inconsistently, never swept or cleaned our floors a single time during an 8 days stay nor replenished pool towels or water in the room. To their credit they did tells us the room had no AC, about 12 hours before our arrival, while we were on a plane coming from the states so we had absolutely no other options but to stay there or book a room in a city about 40 minutes away. Avoid at all costs. 1.5 star hotel at best. Absurd for the summer price.
Stayed 8 nights in Jul 2022

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a great stay overall. The location is absolutely fantastic, literally in the center of town. The pool area was very nice, the breakfast was great and the room was good. The only caveat was the fact that the hotel restaurant didn’t seem to really have planned for guests having lunch, where on several occasions it was either full or out of food.
Stayed 5 nights in Aug 2020

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very comfortable
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Great location - gardens need tending
Very nice and helpful staff who were great help and very friendly.
Stayed 3 nights in Oct 2019

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool/garden
Nice rooms and fantastic pool
Stayed 3 nights in Aug 2019

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointment! The 4 star days are gone.
There was no one to take our bags or park our car. The room was sort of okay. The chairs they had in the room were tiny and not comfortable. The mattress has seen it's better days. The view of the unkempt yard was disappointing. The breakfast was horrible. We had the room with the tree house and we did enjoy that. We had a cocktail party with the friends we were traveling with and that was fun. The location is good.
Stayed 3 nights in Jun 2019

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely. The staff and management very helpful. The AC was not working which was inconvenient but fortunately weather was cool. We definitely enjoyed our stay.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de l'Image is in a wonderful location and is very pleasant. We have stayed there three times but our last visit was less pleasing than the others. I just have the feeling that this hotel is beginning to be run for the benefit of the staff rather the guests and previously high standards are slipping.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful boutique hotel
staff was wonderful and hotel charming
Stayed 2 nights in Oct 2018

4/10 Poor

johanna, Miami

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The only thing was very nice in doing their job was the cleaing people in the room. the front desk was helpful somewhat, but unfortunately were not able to change local currencty. Hotel needs to have a complete rehab of the amenitis they have. Does not look to an standard 4 star property. The property is staring to look old and outdated. Need to have a good revamp of the grounds and offer more amenities for guests.
Stayed 2 nights in Oct 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Needs a renovation
Our room had an incredible view of les alpilles. The people were very nice. We've stayed here ever since it 1st opened. It's starting to get a bit shabby & needs a renovation.
Stayed 3 nights in Oct 2018