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Emerald Beach Resort

3.5 star property

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Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Exterior
On the beach, beach umbrellas, snorkelling, beach bar

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪2 min walk‬
  • University of Virgin Islands
    ‪18 min walk‬
  • Magens Bay Beach
    ‪8 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪10 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium Double Bed Room

  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room | In-room safe, individually decorated, desk, blackout curtains

Beachfront Premium King Room

  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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About this property

Emerald Beach Resort

Beachfront, with outdoor pool
At Emerald Beach Resort, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the hotel's 2 restaurants.
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Emerald Beach Resort's great beach location. During your stay, you're just a quick walk from Lindbergh Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine with a beachfront location at Caribbean Fusion, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the beach
  • 8 minutes by car from Magens Bay Beach and 14 minutes from Bolongo Bay
  • Cats and dogs welcome for a fee (restrictions apply)
Emerald Beach Resort offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Emerald Beach Resort. Free self parking is available.

This 3.5-star St. Thomas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Caribbean Fusion – This beachfront restaurant specialises in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar – This beachfront bar specialises in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe – Overlooking the ocean and pool, this café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1029 reviews
Rating 8 - Good. 254 out of 1029 reviews
Rating 6 - Okay. 197 out of 1029 reviews
Rating 4 - Poor. 116 out of 1029 reviews
Rating 2 - Terrible. 105 out of 1029 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Steven, Poway

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

William

Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Stayed 2 nights in Nov 2024

6/10 Okay

Taylor

Stayed 1 night in Nov 2024

10/10 Excellent

Jwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of course it's most family friendly convenient spot with a beautiful beach 🏖️
Stayed 2 nights in Dec 2024

8/10 Good

Yvonne S

Liked: Property conditions & facilities
The property was clean and quiet
Stayed 4 nights in Dec 2024

6/10 Okay

Damarys

Business traveller
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Dec 2024

4/10 Poor

Mark

Stayed 2 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Stephanie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The place is old (not in a good way) the facilities are not maintained, the wifi is very slow and only works in some specific parts of the rooms... It's perfect to sleep in for a day if you miss your connecting flight or something like that, but not for vacation (and I wasn't looking for something luxurious...) It's not worth the price!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Coleen Conique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here . I went off the resort to explore the island and it was beautiful.
Stayed 3 nights in Oct 2024

6/10 Okay

Barry

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wasnt up to date to be considered a resort. The bar couldnt mix frozen drinks as their blender was broken during our stay. Being a resort i would assume they could afford to buy a new one to better serve the customer. I must say Cassandra at front desk and the lady maid who cleaned our room were exceptional. ❤️. We were in Room 1204. The taxis are overcharging so we rented an auto the second day forward. There were no evening entertainment. No elevator available. Could only find one ice machine to use which was on a lower level snd a different building. Many out door lounge chsirs were covered in bird feces and no one cleaned on our first day going to the beach and many seats taken due to cruise ship passengers.
Stayed 5 nights in Nov 2024

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance from beach and right on the beach! Very nice pool too. Staff is great and clean rooms & beaches .
Stayed 1 night in Dec 2024

4/10 Poor

Vivian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a resort. Besides being a waterfront property, the hotel has nothing to offer. They are understaffed, the only nice staff was the lady from the gift shop ( Christy). The beach towels are ragged and the whole facility is beat up and outdated. Room is ok. Ac works well. Shower have no pressure, it just a slow drip. Very close to the airport , so it makes it easy to fly to and from.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Removed from the shopping area so plan on having a car or use a ride share. Always a cab at the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service
Great location for an early morning flight
Stayed 1 night in Nov 2024

2/10 Terrible

michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no hot water limited menu food not that good never go back there again
Stayed 4 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT SERVICE, VERY FRIENDLY EMPLOYEES
Stayed 3 nights in Nov 2024

4/10 Poor

Aubrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carol L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay once again! Love this place! Nice rooms with great views, amenities, beachfront, shade, great food, great people love it!
Stayed 6 nights in Nov 2024

6/10 Okay

Gerardo

Liked: Staff & service
The staff was great!! The walking distance to the airport was amazing. If you love to walk, which I do, a lot of things are within walking distance. The beach at the resort was incredible. My only constructive criticism is that the rooms are a little outdated and need some up-keeping. There was rust stains on the feeling of the bathroom, the doors, and walls. Aside from that, I had a great time there, and I would stay there again.
Stayed 4 nights in Nov 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service
I had a good stay at the Emerald Bay, six nights, a decent value. The property is showing some wear & tear, fully expected at a location that's been battered by Cat 5 hurricanes over the years. The location: Great since the beach was steps from my room, not great since it's pretty isolated from town. The taxi stand on site makes getting around easy but I mostly stayed at the hotel. While the food in the restaurant was good (Seafood in pesto sauce at dinner was excellent), the menu options were limited and the prices a bit high - but probably in line with the dining costs seen across the island, all on the high side. Despite these downsides, I would book there again - at a fraction of the cost of other St. Thomas rates.
Stayed 6 nights in Nov 2024

6/10 Okay

Susan

Travelled with partner
Disliked: Amenities
Beach was nice, bed hard as a rock. Drinks at the terrible. Beach bar had better drinks. Nothing to do after 9 pm.no music.
Stayed 4 nights in Nov 2024

4/10 Poor

Knaye

Travelled with family
Liked: Cleanliness
Disliked: Amenities
No conceived /bellhop services. Secondly, there was no water stocked in the refrigerators. The pillows are terrible. We only had two face clothes and towels, and the following day, we only received one face cloth. Most resorts provide fresh water for free with each meal, here you are paying $3 for water. Lastly, the biggest roach I have ever since made his way into our room.! Totally freaked me out
Stayed 3 nights in Nov 2024