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The Swan Hotel

4.0 star property

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Photo gallery for The Swan Hotel

View from property
Al fresco dining, serves breakfast, lunch and dinner
View from property
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
The Hythe, Staines, England, TW18 3JB
  • Staines Bridge
    ‪2 min walk‬
  • Royal Holloway, University of London
    ‪5 min drive‬
  • Thorpe Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪19 min drive‬

Room options

View all photos for Cosy Room

Cosy Room | Desk, iron/ironing board, free WiFi, bed sheets

Cosy Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Indulgence Room

Indulgence Room | Desk, iron/ironing board, free WiFi, bed sheets

Indulgence Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

The Boleyn Hotel

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  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (702)
The price is €146
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Boleyn Hotel

About this property

The Swan Hotel

Riverwalk hotel with free breakfast and restaurant
A restaurant, a bar/lounge and a garden are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include barbecues.
The Swan Hotel offers 11 accommodations with complimentary bottles of water and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Swan Hotel. During your stay, you're just a quick walk from Thames River. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at The Swan
  • Services include luggage storage
  • Steps from Thames River and 11 minutes by car from Windsor Castle
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly The Swan Hotel.

This 4-star Staines hotel is smoke free.

Guests are served a free English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
The Swan – This pub specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English, German, Hungarian, Italian, Maltese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

The Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 259 out of 375 reviews
Rating 8 - Good. 89 out of 375 reviews
Rating 6 - Okay. 15 out of 375 reviews
Rating 4 - Poor. 8 out of 375 reviews
Rating 2 - Terrible. 4 out of 375 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Eamonn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, spoilt by drunken noise.
Lovely hotel in an amazing setting on the Thames. Staff were lovely and the food was great. The thing that spoilt it: It's also a pub (not a problem by itself) but they have an outdoor area with a TV (playing football matches) - right under our window. That meant drunken lads shouting at the screen (very loudly) and even with the windows closed it was very loud. This went on for several hours, eventually stopping at around 11pm. The (quite young) staff were reluctant to confront the increasing drunken group, so the noise just got worse.
Stayed 1 night in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness
Quirky rooms nicely appointed
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Charming small hotel on the river, not far from Heathrow. Very picturesque. Restaurant and pub seemed to be popular with locals. Great breakfast that was included. Would absolutely stay here again and recommend to others.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s lovely
Highly recommend this hotel. Service is great and the place is beautiful inside and out. I’ve stayed in four hotels across Staines and Egham, but will always stay at The Seán from now on. It’s lovely.
Stayed 1 night in Sep 2024

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

DALJIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Always a great place to stay with the finest breakfast menu in town!.....Beware there is no lift in this old world hotel from the past...but is exquisite and right on the River thames with a great British Pub with excellent choice of beers....DO NOT get this hotel mixed up with The Boleyn Hotel across the street (it is terrible hotel and run down it looks good in the pictures but is not)
Stayed 2 nights in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay, the perfect place to start or end your trip. So close to Heathrow in a quaint inn on the river. Lovely pub and delicious dining.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. We liked everything and would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely pub/inn. Super nice room with little luxuries in form of complimentary, trendy teas, coffees & chocolates. Breakfast, with view of the river, was beautiful with great continental buffet options excellently presented and fine a la carte options.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

john

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just fantastic. Great staff and excellent food. Beautiful rooms looking over the river.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was so lovely right on the river! We so enjoyed our stay there nice room! We are excited to come back next year!!
Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily one of the best hotels we've stayed at. Food was incredible, service was friendly (although staff knowledge of drinks could be worked on, was given gin glasses for prosecco, then when we tried to order a second bottle was told they didn't sell it.) Didn't negatively impact our stay but I'm sure there's some people who would have been making a scene about it. We stayed for our wedding anniversary but it was also the euro finals and we were pleasantly surprised by how calm and friendly the atmosphere remained considering the pub over the river was a little rowdy. Gorgeous views to eat with and the eggs at breakfast were gorgeous. We will absolutely be back next year! This is our new anniversary spot. Also only a 6 minute drive to thorpe park
Stayed 1 night in Jul 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As mentioned in other reviews, this is a great choice for convenience to Heathrow without feeling like you're close to the airport. The charm and character of the hotel is great, the pub and breakfast were excellent, and the staff was warm and welcoming. It took a bit of searching to find The Swan but it was certainly worth it. Next time we're in London we'll certainly be back!
Stayed 1 night in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and the staff very friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

L.K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marc

Excellent
Overnight stay - great service- lovely Hotel and cosy room.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, friendly staff unfortunately average overpriced food
Stayed 1 night in Jun 2024