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Gateway Inn Dulles Airport

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gateway Inn Dulles Airport

Interior
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby
Interior
Coffee service

Reviews

7.2 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
45515 Dulles Plz, Sterling, VA, 20166
  • Herndon Centennial Golf Course
    5 min drive
  • Center for Innovative Technology Complex
    5 min drive
  • Dulles Sportsplex
    5 min drive
  • Washington, DC (IAD-Washington Dulles Intl.)
    8 min drive

Room options

View all photos for Economy Room

Desk, blackout curtains, iron/ironing board, free WiFi

Economy Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

Classic Single Room | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Single Room

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Classic Double Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Best Western Dulles Airport Inn
Breakfast included
Free airport shuttle
Pet-friendly
Parking included
4.1 out of 5, Very good, (1135)
The price is €101
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Best Western Dulles Airport Inn

About this property

Gateway Inn Dulles Airport

Suburban hotel with free airport shuttle and 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has a microwave in a common area and a business centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Gateway Inn Dulles Airport offers 104 accommodations with MP3 docking stations and a hairdryer. 42-inch LCD televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Gateway Inn Dulles Airport, you'll be close to Reston Town Center. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 10 minutes by car from Reston Town Center and 11 minutes from Dulles Expo Conference Center
  • Free airport and shopping centre shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A roundtrip airport shuttle (available on request) and A shopping centre shuttle are free. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Gateway Inn Dulles Airport. Limited free parking is available on a first-come, first-served basis.

This Sterling hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 10:00 PM on request
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 99.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 13 October 2024 to 10 November 2024 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 250 per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Airport Dulles-Gateway
Comfort Dulles-Gateway
Comfort Inn Airport Dulles-Gateway
Comfort Inn Dulles-Gateway
Comfort Inn Airport Dulles-Gateway Sterling
Comfort Airport Dulles-Gateway Sterling

Gateway Inn Dulles Airport Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 1001 reviews" "
Rating 8 - Good. 329 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 106 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Colleen

Disliked: Property conditions & facilities
I should have known better than choosing an inexpensive place to spend the night before my flight. My experience included a run down airport shuttle that I almost missed because there was only an 8.5x11 sign taped in the side of it, walking into a lobby with a pool of water from a roof leak, waiting for 15 min to be checked in because there was only one poor man working, finally getting to my room to find a roach, which I ended up catching and bringing down to the lobby because no one came up to get it. And then it was still sitting on the lobby desk when I came down in the morning. Next time I will pay the extra $20 for basic service and cleanliness.
Stayed 1 night in Aug 2024

8/10 Good

Venkatraman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Ato

Stayed 2 nights in Jul 2024

6/10 Okay

alison

Liked: Staff & service
It was an acceptable, no frills stay. The hotel hasn’t been updated in a while and the carpets are dirty.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Diana

Disliked: Cleanliness, property conditions & facilities, room comfort
Star Rating should be 1
I knew I’d made a terrible mistake when I got into the hotel transfer van. The driver smelled of BO. Upon arriving the entry was certainly not welcoming. Check in was fine. Carpeting in halls was old and smelled musty. Entered the room and thought I was going to be sick. The room smelled so bad, furniture very warn and smelly. The bathroom was outdated but ok. Until I found two long black hairs hanging from the shower curtain after I’d stepped in. TV was at least 20 years old and there was no signal in the morning. Breakfast was standard and managed well
Stayed 1 night in Aug 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was super soft. Felt cheap.
Stayed 1 night in Aug 2024

8/10 Good

Justin E

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Friendly attitude of staff compensated for a poorly maintained hotel. Unfortunately, my Non-smoking room smelled very strong of smoke. All secure doors are not secure, you can come and go freely 24/7. Carpets are very dirty. Beds are comfortable and rooms are clean, just need new paint, carpet cleaning and maintenance.
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay there again.
3 day stay, had to change rooms after o e night. Room smelled of urine, air-conditioning was humid and smelled bad. There were ants on the end table near the bed. Second room was better but got no maid service. Breakfast was fair at best.
Stayed 3 nights in Jul 2024

2/10 Terrible

Howard

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Comfort Inn was under renovation. Please discount. Appreciatively, Howard Rose 168 Tamarack Lane Rockford, MI 49341 231-933-4816
Stayed 2 nights in Jul 2024

4/10 Poor

Frederick W

Stayed 4 nights in Jul 2024

8/10 Good

Víctor

Stayed 2 nights in Jul 2024

4/10 Poor

Lilian

Travelled with family
Disliked: Property conditions & facilities
The carpet is really dirty and so was the couch. Cleaning people were knocking on my door at 9am on day of check out.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware they stop running the airport shuttle early
Never ended up staying because after I landed late at night they took my money and then told me that the airport shuttle that they advertised had stopped running for the night.
Stayed 1 night in Jul 2024

6/10 Okay

Silvana

Stayed 1 night in Jun 2024

4/10 Poor

Gerardo

Travelled with family and small children
Disliked: Cleanliness, staff & service
The wifi did not work. The coffee machine wasn’t working. Staff did not clean our room in the 3 days we were there. Cleaning staff stood in large groups outside laughing and talking for hours every day. We had to ask for towels every day.
Stayed 4 nights in Jun 2024

2/10 Terrible

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We will never stay there again! The room was dirty and there were ants in our sons room!
Stayed 1 night in Jun 2024

2/10 Terrible

Rekik

Stayed 1 night in Jun 2024

2/10 Terrible

Whittani

Travelled with family, Travelled with pets
Disliked: Amenities
The entire stay the Wi-Fi service was disrupted. I’m in the middle of moving so I wanted to stay close to work and summer school for my son. Mike was a nice human although professionally he never had a way to resolve the Wi-Fi connection issue. Upon arrival he offered rooms that have cigarette smell and non working air conditioning. It took 3 times to view a room until we settled for the room we stayed in. At check out there was a guy inquiring about pet when I only booked this room because they allowed service pets at no charge or extra fees. Mike failed to deliver quality comfort and also had an excuse why things were down like the Wi-Fi and no signal television.
Stayed 3 nights in Jun 2024

6/10 Okay

Sandy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Les

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Carol, abingdon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front Desk clerk who checked us in was GREAT! Breakfast staff wasn’t very helpful but they didn’t speak English so if you need something, your out of luck.
Stayed 1 night in Jun 2024

4/10 Poor

Clark

Stayed 1 night in Jun 2024

8/10 Good

Clio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating and flexible
It was decent for the price we pay. We are thankful that the manager let us check in early so we can get dressed to attend a graduation.
Stayed 2 nights in Jun 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy at the front charged me two times for my security deposit, also the check out time is 11 in Hotels.com says it's at 12
Stayed 1 night in Jun 2024