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"No cash available to pay for the parking meters " More

By a verified traveller on Wed 14 Dec 2022

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Room, 1 Double Bed, Accessible Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Single Beds, Accessible Bathtub

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the free breakfast at Holiday Inn Express Stevenage, an IHG Hotel. During your stay, you're just a quick walk from Gordon Craig Theatre. You'll find features such as free WiFi in public areas, plus a bar and meeting rooms.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy British cuisine while dining at Great Room lounge
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Gordon Craig Theatre and a 2-minute drive from Lamex Stadium
  • Pets welcome for a fee (restrictions apply)

Holiday Inn Express Stevenage, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Stevenage, an IHG Hotel

Everyone (9) Couples (3) Business (1) Family (4)
4 out of 5
No cash available to pay for the parking meters

Posted by on 14 Dec 2022

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Comment from Hotel Management

16 Dec 2022 by Sabrina

Dear Koen,Thank you for your feedback, we are pleased to see you had a pleasant experience with us and we hope to see you again soon.RegardsSabrinaTeam leader

3 out of 5
I found the beds to be very uncomfortable and the pillows as well the lights took a while to get used to I found the staff very helpful the breakfast was very nice a good variety

Posted by on 19 Jan 2020

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5 out of 5

Posted by on 30 Dec 2019

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3 out of 5

Posted by on 10 Dec 2019

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4 out of 5

Posted by on 9 Dec 2019

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3 out of 5
It was alright. Room was clean. Okay breakfast. All in all an above average stay. No parking and you need to pay for that

Posted by on 6 May 2019

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4 out of 5
Good location for transport network and the scenery environment

Posted by on 5 May 2019

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5 out of 5

Posted by on 4 May 2019

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1 out of 5

Posted by on 18 Feb 2019

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3 out of 5
Hotel is ok, the main gripe was that the bed was very hard and the pillows were also not very comfortable. Other than that, hotel was fine for a one night stop over

Posted by on 31 Dec 2018

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About the Holiday Inn Express Stevenage, an IHG Hotel

Location Danestrete, Stevenage, England SG1 1XB

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes conference space. The business-friendly Holiday Inn Express Stevenage, an IHG Hotel also features a vending machine, coffee/tea in common area, and express check-out. Smoking is allowed in designated areas at this 3-star Stevenage hotel.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • 97 sq ft of conference space
  • 9 sq. m of conference space
  • Built in 2004
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Offsite parking discounted rates available

Transport

  • Train station: Stevenage (XVJ-Stevenage Train Station) (0.7 km / 0.4 mi)

Room Amenities

Holiday Inn Express Stevenage, an IHG Hotel offers 129 accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. This Stevenage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Great Room lounge – This bar specialises in British cuisine and only serves light fare.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 25 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and cash. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Cash deposit required
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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