Novotel Stevenage

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Dates

December 2024

January 2025

Minibar, in-room safe, desk, iron/ironing board

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pet-friendly

Breakfast available

Parking included

Housekeeping

Room service

Explore the area

Knebworth Park, Stevenage, England, SG1 2AX

Knebworth Country Park
1 min walk
Lamex Stadium
15 min walk
Gordon Craig Theatre
4 min drive
London (LTN-Luton)
20 min drive

Room options

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Superior Room, 1 Queen Bed (Premium)

25 sq m
Sleeps 2
1 Queen Bed

Superior Twin Room, 2 Single Beds (Premium)

25 sq m
Sleeps 2
2 Single Beds

Superior Room, 1 Queen Bed with Sofa bed (Premium)

25 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Stevenage with 24-hour front desk and restaurant

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and conference space are on-site. Housekeeping is available on request.

Novotel Stevenage offers 102 accommodations with minibars and a safe. This accommodation is furnished with double sofa beds. Digital televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Stevenage hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Stevenage, you're just a quick walk from Knebworth Country Park. Free WiFi in public areas, free self-parking and a restaurant are available.

Free WiFi
Free self-parking
Enjoy international cuisine while dining at Elements
Buffet breakfast served daily for a fee
Wired Internet for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a playground
Steps from Knebworth Country Park and 15 minutes on foot from Lamex Stadium
Pets welcome for a fee

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4865 square feet (452 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Novotel Stevenage. The hotel can provide wedding services and tour/ticket assistance. Self parking is free.

This 4-star Stevenage hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Elements – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Hotel Bar – This bar only serves light fare.

24-hour room service is available.

Languages

Dutch, English, French, Hungarian, Italian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi; wired internet (GBP 13 per 24-hour period)
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 10 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Elements
Hotel Bar

Family friendly

Free cot
In-room sofa bed
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

4,865 square feet of conference space
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

1 building
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1988
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Double sofa bed
Free cot

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 PM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 8 December and 31 March.

Access methods

Staffed front desk

Pets

Pets: GBP 20 per accommodation, per night, plus a deposit of GBP 20.00 per night

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 10 per person
Fee for in-room wired Internet: GBP 13.00 per 24-hour period (rates may vary)
Pet deposit: GBP 20.00 per night
Pet fee: GBP 20 per accommodation, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Property Registration Number GB190586090

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Stevenage

Novotel Stevenage

Stevenage Novotel

Novotel Stevenage Hotel Stevenage

Novotel Stevenage Hotel

Novotel Stevenage Stevenage

Novotel Stevenage Hotel Stevenage

Novotel Stevenage Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

6/10 Okay

Mark

26 Sept 2022

Disliked: Cleanliness, staff & service

The room was nice clean but the stay was let down by the food and restaurant tables full of dirty plates food breakfast was cold and had hairs in it and lack of choice and staff wasn’t very polite

Stayed 1 night in Sep 2022

4/10 Poor

Rohim

Travelled with family and small children

26 Sept 2022

Disliked: Cleanliness

Room was decent but constant loud drone/hum from ventilation system even with air con switched off. Faecal stains on toilet walls and door frame! Sofa was dirty. No waiting staff at Breakfast and no orange juice. Staff allow for guests to smoke around the entrance door

Stayed 1 night in Sep 2022

4/10 Poor

Simon

Travelled with group

26 Sept 2022

Stayed 1 night in Sep 2022

6/10 Okay

Verified traveller

Business traveller

23 Sept 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Novotel Stevenage

Stayed twice recently. First time the shower cubicle wasn’t draining (was blocked) and couldn’t send anyone to fix it. Second time the air conditioning was playing up (different room). The general condition of the hotel is appalling for a 4 star hotel, minor signs of damage everywhere, giving the impression that standards have fallen drastically. It is in need of an urgent refit/update. My experiences have put me off wanting to stay there in future.

Stayed 1 night in Sep 2022

8/10 Good

john

Travelled with partner

18 Sept 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

just handy to the motorway

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Business traveller

18 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2022

8/10 Good

Elise

8 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2022

6/10 Okay

Andrew

4 Sept 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Terrible

Stay was unexpected hotel room was dirty shower worked but water didnt drain away properly overall wouldnt go again

Stayed 1 night in Sep 2022

8/10 Good

Antony

Travelled with family

29 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2022

10/10 Excellent

Nick

Business traveller

26 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2022

8/10 Good

Gary

16 Aug 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Karen

10 Aug 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Kevin

Business traveller, Travelled with family

9 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Experience

Very good stay, would recommend

Stayed 2 nights in Aug 2022

8/10 Good

Frances

7 Aug 2022

Stayed 2 nights in Aug 2022

8/10 Good

Esuru

4 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2022

10/10 Excellent

Bob

Travelled with family, Travelled with partner

1 Aug 2022

Liked: Cleanliness, amenities, property conditions & facilities

1. Broken loo seat - trapped my finger 2. I met 4 members of staff 3 were lovely, 1 was surly - couldn't raise a smile

Stayed 1 night in Jul 2022

8/10 Good

Diane

1 Aug 2022

Stayed 1 night in Jul 2022

8/10 Good

Madeleine

Travelled with group

25 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check in was excellent. Instructions are needed for breakfast if no-one around as 1st time we didn't, and others know what to do. We were near very noisy clients until early hours so maybe reminders needed to be quiet. Our room overlooked a grassy area where it was delightful to see rabbits 🐇 running around.

Stayed 3 nights in Jul 2022

8/10 Good

Airs Paul

19 Jul 2022

Stayed 1 night in Jul 2022

10/10 Excellent

Rodrigo

18 Jul 2022

Stayed 1 night in Jul 2022

10/10 Excellent

lesley

16 Jul 2022

Stayed 1 night in Jul 2022

6/10 Okay

Terry

13 Jul 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean hotel, let down by a few issues

Room was nice and clean, air con in the room too so was very comfortable, slight problem with the key card reader in the room to turn on the lights, the socket had to be pushed into the wall to get it to work the fact the man on the desk knew this suggests it may of been like this some time? Or is a general problem with a lot of the card readers? this didn’t spoil our stay at all just a minor inconvenience, however the breakfast did spoil it, the food was ok but all seemed a little disorganised, there was no cups to get coffee from the machine despite asking several times, when we did get cups the coffee machine wasn’t working properly and I ended up with half a cup of brown gunk even after trying a different type of coffee so I gave up. To sum up I think general maintenance needs to be improved and more staff are needed at the breakfast area

Stayed 1 night in Jul 2022

8/10 Good

karen

13 Jul 2022

Liked: Room comfort

Novotel near Knebworth

Really comfortable beds. Dogs accepted . Easy check in . Food ok nothing special. Not very hygienic outside - tables never cleaned. Busy in mornings and so breakfast was running out.

Stayed 1 night in Jul 2022