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"The Environment was nice, and everything about the hotel was good " More

By a verified traveller on Mon 13 Jan 2020

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Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Economy Room, 1 Single Bed, Non Smoking, No Windows

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Economy Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Economy Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Aiden by Best Western Stockholm Kista. During your stay, you're just a quick walk from Kista Galleria. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute walk from Kista Galleria and 11 minutes on foot from Kistamassan Exhibition and Events Centre
  • Dogs welcome for a fee

Aiden by Best Western Stockholm Kista ratings based on 5 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Aiden by Best Western Stockholm Kista

Everyone (3) Couples (2)
4 out of 5
The Environment was nice, and everything about the hotel was good

Posted by on 13 Jan 2020

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4 out of 5
Good hotel for the budget traveller. Kista shopping mall and metro stop a five minute walk.

Posted by , from UK on 9 Sep 2019

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2 out of 5

Posted by on 7 May 2019

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2 out of 5
Bei 7 Übernachtungen wurde leider nur einmal das Zimmer geputzt. Zudem war das Geschirr (Gläser, Teller und Besteck) in dem Zimmer (Zimmer mit Kochnische) so dreckig... Also von der Optik, wie benutzt (u.a. mit Lippenstift) einfach in den Schrank gestellt. Ebenso hat man nicht wirklich einen sauberen Tisch beim Frühstück bekommen 😳

Posted by on 6 May 2023

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Comment from Hotel Management

7 May 2023 by Alexandra

Very sad to hear that you were unhappy with the room. We do everything to make our customers feel satisfied and welcome, we hope to see you again soon, and thank you for your feedback, warm regards reception :)

4 out of 5

Posted by on 6 Dec 2019

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About the Connect Hotel Kista

Location Isafjordsgatan 7, Kista, 16446

Property Features

Aiden by Best Western Stockholm Kista offers its guests a health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Aiden by Best Western Stockholm Kista also features multilingual staff, laundry facilities, and a front desk safe. Parking is available for a fee. This 3.5-star Kista hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Helenelund Station (3.3 km / 2.1 mi)
  • Metro station: Kista T-Bana (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Aiden by Best Western Stockholm Kista offers 117 accommodations with a safe. Beds feature pillowtop mattresses. LED televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

  • Pillowtop beds
  • LED television
  • Shower
  • Cots (surcharge)
  • Safe
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Aiden by Best Western Stockholm Kista has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Friday: 3:00 PM-midnight
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 3:00 PM - midnight
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SEK 200 per night.
  • Cots (infant beds) are available for SEK 50.0 per night.

Pet Policy

  • Pets: SEK 400 per pet, per day
  • Only dogs are allowed
  • Maximum 2 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit/debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts credit or debit cards, Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Contactless check-out is not available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Cashless transactions are available
  • Smoke detector
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SEK 3000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 150.00 per day
  • Pet fee: SEK 400 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 50.0 per night
  • Rollaway bed fee: SEK 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Connect Hotel Kista
  • Connect Hotel
  • Connect Kista
  • Connect Hotel Kista Stockholm County, Sweden
  • Connect Hotel Kista
  • Aiden By Stockholm Kista Kista
  • Aiden by Best Western Stockholm Kista Hotel
  • Aiden by Best Western Stockholm Kista Kista
  • Aiden by Best Western Stockholm Kista Hotel Kista
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