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4.2 out of 5

"Perfect place to stay, staff excellent, great breakfast. We will definately return. " More

By a verified traveller on Thu 15 Aug 2019

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Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Story Hotel Riddargatan, part of JDV by Hyatt. During your stay, you'll be connected to a shopping centre and just a quick walk from Biblioteksgatan Street. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.

  • Free buffet breakfast served at weekends
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Steps from Stureplan and Royal Dramatic Theater
  • Cats and dogs welcome free of charge

Story Hotel Riddargatan, part of JDV by Hyatt ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Story Hotel Riddargatan, part of JDV by Hyatt

Everyone (11) Couples (1) Family (4)
5 out of 5
Perfect place to stay, staff excellent, great breakfast. We will definately return.

Posted by on 15 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Front Office Manager

Dear Guest, great to see that you liked your stay with us and that you enjoyed our breakfast! It's always nice to see that our front desk staff provides with an excellent service so thanks for mentioning that. We hope to see you again when you're back in Stockholm! Kind regards, Caroline Björnemalm Front Office Manager Story Hotel Riddargatan

1 out of 5
No air condition and room quality not good. Why not tell this in advance.

Posted by on 9 Jun 2019

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Comment from Hotel Management

10 Jun 2019 by Front Office Manager

Dear Guest, thank you for taking the time to write a review about Story Hotel Riddargatan. I am sorry to see you were disappointed with your stay with us and I am also very sorry that you did not get the information about the AC. Almost none of the hotels in Stockholm has an air condition due to our climate. But all feedback is important, so we thank you for letting us know what we can improve on. Best Regards, Caroline Björnemalm Front Officce Manager Story Hotel Riddargatan

4 out of 5

Posted by on 1 Apr 2019

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Comment from Hotel Management

2 Apr 2019 by MichaelI

Hello! Thank you for rating us 4 out of 5 on Ebookers! I am so happy to see how much you enjoyed yourself with us here in Stockholm. We can't wait to have you stay with us again! Best Regards, Michael Igoe Guest Experience and Floor Manager Story Hotel Riddargatan

5 out of 5
Beautiful decor very peaceful position despite being in the most amazing central city location Amazing room lovely touches with free water and exceptional quality toiletries Lovely restaurant and great bar

Posted by , from London, England on 8 Oct 2018

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4 out of 5

Posted by on 16 Jun 2024

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Comment from Hotel Management

9 Jul 2024 by Johan

Hi Else!Thank you for your positive rating and for staying with us! We're glad to hear that you had a good experience. If you have any specific feedback or suggestions on how we can make your next stay even better, we would love to hear from you.Thanks and we hope to see you with us soon again!Kind regards, Johan Christof, Operations Manager

3 out of 5
Ilmastoinnin puuttuminen kuumana kesänä Hyatt ketjun hotellissa oli ikävä yllätys. Ilmastointia ei teksteissä luvattu, mutta oli silti itsellä oletuksena 4 tähden hotellissa. Ikkunoita ei voinut pitää iltaisin ja öisin auki katumelun takia. Huoneen vapautumista odotellessa ennen kolmea oli kaikki hotellin palvelut kiinni baari, lounas ravintola eikä aulan puuttuminen (vain käytävä) helpottanut tilannetta.

Posted by on 24 Aug 2022

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Comment from Hotel Management

21 Dec 2022 by Jennie

Hello Petri,Thank you so much for choosing our hotel for your stay!We understand that many of our guests miss having air conditioning in their rooms but this is not a standard in sweden as it usually does not get that hot here.We usually recommend to have the windows open during the night to get some cold air and we do offer our guests to put a fan in the room.Because our hotel is located in the city center there could be alot of noise on the streets near by and this is unfortunaltey nothing we can control.We will be looking over the air conditioning for the summertime to avoid this issue in the future.We appriciate your feedback and we will look over everything to see what we can better.Thank you so much for taking your time to give us your feedback, we hope that we get the chance to welcome you back in the future.Kind regards,JennieStory Hotel Riddargatan.

4 out of 5

Posted by on 16 Oct 2021

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5 out of 5
Das Zimmer war sehr gross, kleine Küche integriert, Lift leider ein bisschen laut, da der Lift bis fast ins Zimmer führte. Reichhaltiges Frühstücksbuffet, am Wochwnende Party direkt im Haus

Posted by on 22 Oct 2019

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Comment from Hotel Management

1 Nov 2019 by Elias

Hello ! Thank you for the great review and that you liked the breakfast as well hope you have a great weeknd and to see you back soon at Story Hotel Riddargatan . Best Regards Elias Moutran Front Office Manager Story Hotel Riddargatan & Signalfabriken

4 out of 5
Persoonallinen, teollisen raffi ja trendikäs sisustus

Posted by on 2 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Elias

Hello Thank you for charing and for tje review hope you will be back again at Storyhotel and have a great day . Elias Reception

4 out of 5

Posted by on 7 Aug 2019

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Comment from Hotel Management

12 Aug 2019 by Front Office Manager

Dear Guest, Thanks for your rating and it looks like you enjoyed your stay with us at Story Hotel Riddargatan! We look forward welcoming you back in the future. Kind regards, Caroline Björnemalm Front Office Manager Story Hotel Riddargatan

About the Story Hotel Riddargatan, part of JDV by Hyatt

Location Riddargatan 6, Stockholm, 114 35

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi and wired Internet. Story Hotel Riddargatan, part of JDV by Hyatt also features multilingual staff, laundry facilities, and dry cleaning/laundry services. You'll have access to the health club at a partner property. This 4-star Stockholm hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 5 levels
  • Built in 2009
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Stockholm Central Station (2.2 km / 1.3 mi)
  • Metro station: Östermalmstorg T-Bana (0.1 km / 0.1 mi)

Room Amenities

Story Hotel Riddargatan, part of JDV by Hyatt offers 83 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Stockholm hotel provides complimentary wired and wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests are served a free buffet breakfast on weekends from 7:30 AM to 11:00 AM.

Story Hotel Riddargatan, part of JDV by Hyatt has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Hotel Names

  • Story Hotel
  • Story Hotel Stockholm
  • Story Hotel Riddargatan Stockholm
  • Story Hotel Riddargatan
  • Story Riddargatan Stockholm
  • Story Riddargatan
  • Story Hotel Riddargatan
  • Story Hotel Riddargatan, part of JDV by Hyatt Hotel
  • Story Hotel Riddargatan, part of JDV by Hyatt Stockholm
  • Story Hotel Riddargatan, part of JDV by Hyatt Hotel Stockholm
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