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Hilton Garden Inn Stoke on Trent

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn Stoke on Trent

Bar (on property)
Front of property – evening/night
Daily English breakfast (GBP 10 per person)
Lobby sitting area
Family Room, 2 Single Beds, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • The Potteries Museum and Art Gallery
    ‪2 min walk‬
  • Regent Theatre
    ‪4 min walk‬
  • Victoria Hall
    ‪5 min walk‬
  • Manchester (MAN)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace

Family Room, 2 Single Beds, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | Premium bedding, in-room safe, individually furnished, laptop workspace

Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms | Premium bedding, in-room safe, individually furnished, laptop workspace

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Stoke on Trent

Pool
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (1004)
The price is €222
for 1 room
includes taxes & fees
1 Feb - 2 Feb
DoubleTree by Hilton Stoke on Trent

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a fitness centre, steps from The Potteries Museum and Art Gallery
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Stoke on Trent. During your stay, you're just a quick walk from The Potteries Museum and Art Gallery. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, 3 meeting rooms and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Steps from The Potteries Museum and Art Gallery and 4 minutes on foot from Regent Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness centre, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Stoke on Trent has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 286 out of 464 reviews" "
Rating 8 - Good. 115 out of 464 reviews" "
Rating 6 - Okay. 32 out of 464 reviews" "
Rating 4 - Poor. 14 out of 464 reviews" "
Rating 2 - Terrible. 17 out of 464 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean, quiet, excellent breakfast - one of the best hotel buffet cooked offerings I've had, and I've had a lot!
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while visiting
Quick check in, free laundry facilities and amazing breakfast. Visiting Stratfordshire University with my daughter.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a lower cost chain. Rooms spotlessly clean. Bar is fine but too brightly lit. Restaurant isn’t very good, and that includes breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Leanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a hotel to be close to venue the next day and this was ideal and reasonable. Clean and quiet. Was a bit strange when housekeeping let themselves in at 21:30, woke my daughter up and then just turned around and left without apologising. Apart from that, it was a pleasant and convenient stay
Stayed 1 night in Sep 2024

8/10 Good

Sebastian

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely and the lady that checked us in was so nice. Room was a good size and bed was very comfy. Only thing that let it down was a fire alarm going off at 7:30am and no one told us what to do or what happened. I had to go down to reception to ask just to me told false alarm and that’s it. Other than that no issues!
Stayed 1 night in Sep 2024

8/10 Good

Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was very good and the staff helpful. Parking was quite expensive. The area the hotel is in didn’t feel quite safe in the evening and there were not many restaurants nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Conner

Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
Molly and the staff were extremely efficient, effective, friendly, and helpful. Would highly recommend.
Stayed 4 nights in Sep 2024

6/10 Okay

Sushil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not what you would expect of Hilton
It is not a reflection of staff but generally service levels were below standard and seems more of how they are setup to do by Hilton. 1. Room booked as per Hilton website to accommodate a family of 4. There were no additional beds in the room on arrival because house keeping team must have missed it while preparing room and they are not around 24 hours. Wasted 1 hr and only after kind lady at reception prepared another room herself. 2. Restaurant is open till 10 pm for dinner but no room service after 9 pm or last orders by 9:15 pm. Not informed when asked about this at check-in. Again, staff served dinner for our order placed just around 9:15 pm but a reflection of how Hilton is saving costs at the cost of service.
Stayed 1 night in Sep 2024

8/10 Good

Shona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel to visit our daughter who is starting University very shortly. Historically we had been to many Hilton’s as my husband used to travel for work but no longer does. The hotel was modern, light, clean and the rooms spacious. However, we brought our well behaved dog as the hotel said it was pet friendly, this is not really the case. Yes, you can have your pet in your room but you cannot bring them into the restaurant and you also cannot leave them in the room while you eat. Therefore, unless you want to eat in staggered stages, don’t bring your dog. The breakfast was a little basic, but it had all the standard food. If you disabled and cannot walk v far, there no disabled parking outside the hotel it’s across a busy crossing, across the road. I had sent a message asking where the parking was but received no reply, so rang at the drop off point. You had to walk down 4/5 steps and along to get to reception. I could manage this but not everyone would be able too. As a mention the pillows were awful, nearly flat had to use a towel underneath to give them any height. Overall for one night it was fine like an airport hotel but it didn’t really give off a vibe that would mean I would stay longer
Stayed 1 night in Sep 2024

8/10 Good

Fraser

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient for our trip to Alton towers, unfortunately after the first night our bedroom wasn’t made, no clean towels or linen despite leaving the note to state we wanted our room made. We had to ask for new towels after getting back around midnight. Also, car park is extremely narrow and tight, would recommend parking in the private paid one next door.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristen

Stayed 3 nights in Sep 2024

8/10 Good

Toni

Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Lovely and clean hotel. Great location and good parking as well. Would definitely stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Luke

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Rahat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean and friendly. Good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Edd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room ! But bloody awful wings from the starter menu, overcooked and no chicken on them
Stayed 1 night in Aug 2024