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Tollgate Hotel And Leisure

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tollgate Hotel And Leisure

Family Bungalow | Private kitchen | Electric kettle
Family Room | In-room safe, desk, iron/ironing board, free cots/infant beds
Dining
Sports court
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Laundry
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
Ripon Road, Stoke-on-Trent, England, ST3 3BS
  • Longton Park
    9 min walk
  • Catch of the Day
    17 min walk
  • Longton Station
    4 min drive
  • Manchester (MAN)
    54 min drive

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Bungalow

Family Bungalow | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Bungalow

  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Family Four Poster Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Four Poster Room

  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Double Room, 1 Double Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

About this property

Tollgate Hotel And Leisure

Suburban hotel with bars/lounges and fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Tollgate Hotel And Leisure offers 24 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. This Stoke-on-Trent hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Tollgate Hotel And Leisure, you're just a quick walk from Longton Park. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 9 minutes on foot from Longton Park and a 4-minute drive from Little Moreton Hall
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 4 meeting rooms are available.

WiFi is free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Tollgate Hotel And Leisure. Free self parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.
Tollgate Hotel And Leisure has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 7.95 for adults and GBP 4.95 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 7.95 for adults and from GBP 4.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 6:30 AM - 11:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Tollgate Hotel Leisure Stoke-on-Trent
Tollgate Leisure Stoke-on-Trent
Tollgate Leisure
Tollgate And Leisure
Tollgate Hotel And Leisure Hotel
Tollgate Hotel And Leisure Stoke-on-Trent
Tollgate Hotel And Leisure Hotel Stoke-on-Trent

Tollgate Hotel And Leisure Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 38 reviews" "
Rating 8 - Good. 14 out of 38 reviews" "
Rating 6 - Okay. 6 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, warm and friendly staff we also felt very safe
Stayed 1 night in Feb 2020

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Graeme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the email sent - No response We stayed at Tollgate hotel on 12th October in room 208 after seeing the reviews and booking through expedia. It is one of the worst hotels and I stayed in and definitely not worth the £60+ I paid. Issues that we faced: It is suppose to be free wifi but we did not receive a code so could not use it. We were told on departure which was not acceptable Once the toilet flushed, it took over 20 minutes to refill to flush again - we were told on departure it is due to pumping your own water but this should be stated before booking. (I suffer with bowel problems but couldnt go as couldnt flush) The curtains didnt meet properly which means that not as much privacy - this is due to damaged rings not being taken off Some of the light bulbs didnt work and 1 didnt switch off overnight The bed was 2 singles pushed together which one was higher than the other and the pillows were as flat as a pancake We paid for breakfast but wasnt explained how it worked and what we got for our money When eating breakfast, noone came to check on us if the breakfast was ok and didnt clear our plates as they were more interested in talking and laughing in the kithcen. When I spoke to the duty manager, she did not seem shocked by some of the comments No
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation.
Excellent accommodation, good food, drink, breakfast and service. The surroundings were also excellent.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, ................................................................
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large room, easily big enough for 5, staff were very helpful and went above and beyond
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality, budget accommodation with an excellent breakfast available for a small extra charge. would stay again.
Stayed 1 night in Apr 2019

6/10 Okay

Dean

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly atmosphere of the hotel and the assistance give by Staff. This is by far one of the better hotels my Wife and I have attended. I do not think that any of things could be bettered!
Stayed 1 night in Feb 2019

8/10 Good

Mark

Liked: Staff & service, room comfort
Close to M6 for trip north
Convenient and good value work location clise to M6.
Stayed 1 night in Jan 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforatble room pleasant staff
Stayed 1 night in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
trentham visit
good comfortable room with excellent value breakfast
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very friendly staff. The fitness centre well equipped with a lot of machines. Good location in Stoke close to the A50. Lots of Parking.
Stayed 1 night in Dec 2018

6/10 Okay

Christopher

Liked: Staff & service
reflects the price!
Desk staff realy nice, WIFI very good but the food wasnt great, room a little dated and the sheets smelt like they hadnt been changed, or stored for some time
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
plesant stay
nice place
Stayed 1 night in Nov 2018

8/10 Good

Nhsdawn, Nottingham

Liked: Cleanliness, staff & service
Did the job - bit basic and mattresses too soft for me. However I was in need of sleep and a shower plus a hot meal and that was what I got. Food was surprisingly good and not too expensive eithet
Stayed 1 night in Nov 2018

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
Great family base for visiting Blackpool. Plenty of space in the room and amazing value for breakfast.
Stayed 1 night in Oct 2018

10/10 Excellent

robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
We were genuinely pleased with the Hotel. The check-in was smooth and very welcoming. The room was spacious and well presented. We stayed for 4 nights and will be returning and more so, will most definitely recommend!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room. Thanks!
Stayed 1 night in Oct 2018