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The Fernery Lodge & Chalets

4.0 star property

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Photo gallery for The Fernery Lodge & Chalets

Family Chalet, 1 Bedroom, Fireplace, Mountain View | Living area | Flat-screen TV
Front of property
View from property
Luxury Double or Twin Room | Living area | Flat-screen TV
Luxury Double or Twin Room | Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
Forest Ferns Estate, Bluelilliesbush, Tsitsikamma, Storms River, Eastern Cape, 6308
  • Cape Floral Region Protected Areas
    ‪19 min drive‬
  • Tsitsikamma Falls Zipline
    ‪20 min drive‬
  • Dolphin Trail
    ‪54 min drive‬

Room options

View all photos for Luxury Double or Twin Room

Luxury Double or Twin Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Double or Twin Room

  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Chalet, 1 Bedroom, Fireplace, Mountain View

Family Chalet, 1 Bedroom, Fireplace, Mountain View | Living area | Flat-screen TV

Family Chalet, 1 Bedroom, Fireplace, Mountain View

  • 100 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Double or Twin Room

Luxury Double or Twin Room | Terrace/patio

Luxury Double or Twin Room

  • 200 sq m
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Lodge Garden Room No View

Luxury Lodge Garden Room No View | Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Lodge Garden Room No View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

The Fernery Lodge & Chalets

Lodge with a full-service spa, in the vicinity of Big Tree
Along with a full-service spa, this lodge has an outdoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and coffee/tea in a common area.
The Fernery Lodge & Chalets offers 16 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the lodge include an outdoor pool and a sauna.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the lodge's full-service spa, Fern Spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
During your stay at The Fernery Lodge & Chalets, you'll be close to Tsitsikamma Falls Zipline. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or body treatments at Fern Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna, a playground and mountain biking
  • 9.8 mi (15.8 km) from Big Tree and 18.4 mi (29.6 km) from Storms River Suspension Bridge
  • Airport, beach and local-area shuttle service available for a fee
The Fernery Lodge & Chalets offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at The Fernery Lodge & Chalets. A beach shuttle and a round-trip airport shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Storms River lodge.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
The Fernery Lodge & Chalets has a restaurant on site.
Room service (during limited hours) is available.

Languages

Afrikaans, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Paper towels

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for ZAR 270.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: ZAR 270.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and high chair
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access is available 24 hours a day.
  • Reservations are needed for spa treatments. For reservations, contact the lodge before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Fernery Lodge Chalets Storms River
Fernery Chalets Storms River
Fernery Lodge Chalets
Fernery Chalets
The Fernery Lodge Chalets
The Fernery & Chalets
The Fernery Lodge & Chalets Lodge
The Fernery Lodge & Chalets Storms River
The Fernery Lodge & Chalets Lodge Storms River

The Fernery Lodge & Chalets Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 72 out of 95 reviews
Rating 8 - Good. 18 out of 95 reviews
Rating 6 - Okay. 4 out of 95 reviews
Rating 4 - Poor. 0 out of 95 reviews
Rating 2 - Terrible. 1 out of 95 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, room comfort
Truly unique
Amazing people and a truly unique and fabulous hotel. Is going through an regeneration process but a brilliant experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BLISS
We fell in love with the place, magical.
Stayed 1 night in Jun 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of relaxation.
A dusty drive brings you to an oasis at oceans edge. A lovely property with incredible views. Great food and views from dining room Nice trails and numerous other activities make this a destination resort We planned to stay one night and decided to stay another night just enjoy the property. An unexpected bonus was the star gazing. Absolutely dark sky lit up with stars!
Stayed 1 night in Apr 2024

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities
An absolutely beautiful spot where we were pampered with incredible food,massages,super friendly staff and amazing views
Stayed 1 night in Mar 2024

10/10 Excellent

DAVID

Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Stayed 1 night in Jan 2024

10/10 Excellent

ann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel/resort. You can hire bikes. A bit of info about the trails would be helpful but we had great fun anyway. I read it’s adults only but there were children staying. This didn’t spoil our experience but just wanted to manage expectations. Would def recommend. The rooms are beautiful with forest views. Spacious and comfortable and the bathroom in our log cabin was spectacular. We also loved taking a dip in the hot tub situated by the waterfall. We had one night as we were passing through but a second would have been perfect just to enjoy all they have to offer. Highly recommend!
Stayed 1 night in Nov 2023

10/10 Excellent

eleni, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special property ! We were so pleasantly surprised with this wonderful hotel situated on the edge of a gorge with waterfalls, trees, streams and monkeys. We stayed in a log cabin which was so romantic and absolutely gorgeous. A monkey greeted us at the door! The cabin had a fireplace, and a patio area and a huge bathroom with showers and bathtub. The food for dinner and breakfast was phenomenal again with a breathtaking view. Unfortunately we only stayed one night on our way to a game park but we will certainly be back. I highly recommend this wonderful place !
Stayed 1 night in Aug 2023

8/10 Good

Nathalie

Stayed 1 night in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natural retreat !
Have faith! We go to the end of the surfaced road, only to find there was another 6 Km to go on forest tracks....it IS worth it ! We really enjoyed our time at The Fernery, and the staff were so attentive and helpful and the breakfasts were amazing! Just watch out for the monkeys and the sugar sachets, if you choose to dine on the terrace! As it was nearing the end of the season, the on-site pool was a little cool for use, but if the weather had been warmer, it could have been refreshing!
Stayed 2 nights in Apr 2023

8/10 Good

sharon

Stayed 3 nights in Apr 2023

10/10 Excellent

Thomas

Stayed 2 nights in Jan 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing scenery!
It was so amazing! So private and in nature it was unbelievable! With amazing friendly service with great food and scenery I wouldn’t choose a other destination. I would highly recommend the cabins if you want a private adventure in the woods!
Stayed 2 nights in Mar 2022

6/10 Okay

Clair

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time staying at the Fernery and once-again were blown away by the beauty, friendly service and helpful staff. Upgraded to a room with a view which was spectacular and the food was delicious. Would highly recommend!
Stayed 1 night in Nov 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Haydn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

POOBALAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Excellent stay and thoroughly enjoyed the location and restaurant. Only wish the pool in on the front of the room should be heated
Stayed 1 night in Mar 2020

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best
It was very cosy. Beautiful place and very good food. I would highly recommend The Fernery.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The location is beautiful on the edge of a ravine and over;looking the sea. We had a room overlooking the ocean with private deck and everything about it was wonderful. The staff, the food, the service and the attention to detail. Can't imagine anywhere better than this and we have been to many hotels around the world. The location is also wonderful near the Tsitsikamma forest.
Stayed 2 nights in Nov 2019

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with views to match.
This place has amazing views and the accommodation was gorgeous. I had forgotten what I had booked so it was a lovely surprise to find I had booked the owners suite and it did not disappoint. The log fire was amazing. The service was attentive but not intrusive. The bed was so comfortable. Definitely worth booking.
Stayed 1 night in Oct 2019

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique place blessed by nature
Wonderful chalets. The hotel fulfill all our expectations.
Stayed 1 night in Jul 2019