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The Royal Hotel

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Hotel

Breakfast, lunch and dinner served
Bar (on property)
Exterior
Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Double Room, 1 Double Bed, Harbour View | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Cromwell Street, Stornoway, Scotland, HS1 2DG
  • Lewis Loom Centre
    1 min walk
  • An Lanntair
    2 min walk
  • The Good Food Boutique
    2 min walk
  • Stornoway (SYY)
    7 min drive

Room options

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room, 2 Single Beds, Harbour View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, 2 Single Beds, Harbour View

  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Harbour View

Double Room, Harbour View | View from room

Double Room, Harbour View

  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Harbour View

Deluxe Double Room, 1 Double Bed, Harbour View | View from room

Deluxe Double Room, 1 Double Bed, Harbour View

  • Harbour view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 1 Double or 2 Single Beds, Harbour View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, 1 Double or 2 Single Beds, Harbour View

  • Harbour view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Caladh Inn

Pet-friendly
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (258)
The price is €205
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Caladh Inn

About this property

The Royal Hotel

Hotel in Stornoway with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Royal Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Royal Hotel. During your stay, you're just a quick walk from Lewis Loom Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • Steps from Lewis Loom Centre and An Lanntair
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Royal Hotel also features dry cleaning/laundry services and room service (during limited hours).

This 3-star Stornoway hotel is smoke free.

The Boatshed – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
HS-1 Cafe Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • HS-1 Cafe Bar
  • The Boatshed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests travelling with a service animal must contact the property prior to arrival.

Renovations and closures

The property is closed between 28 December and 10 January.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Royal Hotel Stornoway
Royal Stornoway
The Royal Hotel Hotel
The Royal Hotel Stornoway
The Royal Hotel Hotel Stornoway

The Royal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 209 reviews" "
Rating 8 - Good. 76 out of 209 reviews" "
Rating 6 - Okay. 21 out of 209 reviews" "
Rating 4 - Poor. 3 out of 209 reviews" "
Rating 2 - Terrible. 1 out of 209 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, conveniently located at the lovely harbour. Gorgeous views and wonderful staff. Many dining options around, but the restaurant in the hotel is fantastic! They even had vegan sticky toffee pudding for my travel partner!
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and conveniently located for early morning ferry. Enjoyed a wonderful dinner at the Boatshed restaurant, which is connected to the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and location in central Stornoway. Beds comfortable, not the hard mattresses so common. Two improvements: more plugs for recharging (including USB) and better water pressure for the shower.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with lovely location and good food and service
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Food was delicious, the staff were very friendly. The decor was nice, great location would recommend this to all. Would come back.
Stayed 1 night in Aug 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a good view of the castle. Top notch restaurant meal with helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lyse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around. Thank you Gordon for the warm welcome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our short stay at the Royal!
The Royal is a great place for one night stop over in Stornoway. Gordon, who works at the front desk, was lovely. The staff in the dining room were both kind and professional. Diner in the hotel restaurant was superb. Bravo! And thank you!
Stayed 1 night in Jun 2024

8/10 Good

REUVEN, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with enough space and everything I needed.

10/10 Excellent

REUVEN, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , everything was very good , would stay there again
Stayed 3 nights in May 2024

10/10 Excellent

Jeanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quaint and comfortable with a friendly welcome. Great central location for exploring the island, and easy to walk to dinner/drinks.
Stayed 2 nights in May 2024

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Walkable to dining and shopping areas.
Stayed 2 nights in May 2024

10/10 Excellent

Mr. Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Staff great. All great
Stayed 1 night in May 2024

10/10 Excellent

Anne-marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay well looked after will definitely be back could not fault anything
Stayed 2 nights in Apr 2024

2/10 Terrible

Lawrence

Liked: Cleanliness, room comfort
Disliked: Staff & service
Would not return.
Rooms were nice. Cafe was nice. Some staff were nice. Would choose another option next visit to the Isle. Better options.
Stayed 3 nights in Apr 2024

6/10 Okay

Matt

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Mixed opinions
Great welcome from the team only to be disappointed come morning. I was told continental breakfast started at 05.30 and this was perfect for me so I could grab something quick on my way out the door only to find the place in darkness and the staff member asleep on a sofa in the restaurant. Not a great end to my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Fabulous, friendly, comfy! Great location, lovely room, wonderful staff, amazing food. Fantastic overall value!
Stayed 2 nights in Mar 2024

10/10 Excellent

Findlay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Stornoway
This was our first time on Lewis and The Royal was an excellent base to explore the Isles of Lewis and Harris. The staff were friendly, the food superb and the room had everything we needed. Would use again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Colin

Stayed 3 nights in Dec 2023