Checking in.
Reception area and foyer were a mess, boxes everywhere, untidy. Not a welcoming site.
Room.
Not been serviced correctly after the last occupants. No toilet roll or tea!
Furniture in the room is old and needs replacing, it felt very tired.
En-suite bathroom - a more fitting description would be a cupboard with additions. It measured 2m by 80cm, cosy is not the word to describe it. It does say small on the hotels website, but this is tiny!
Carpet on the stairs would appear to be new, and it looks like some decoration of the walls is taking place, i hope they have not paid to have this done as it is appalling.
.
At our first breakfast we were asked if we needed new towels,which we did not. However we left the 'please service room' sign on the door to get clean cups, teabags,milk and have the bed made up. It was not done.
At breakfast the following morning we asked for the room to be serviced, towels and the works. Left the sign on the door again, when we got back from a long day out it had not been done. We went to reception and had to ask for towels, cups, tea and milk. The apology was a throw away 'sorry about that' and the staff sitting the bar did not seem to care less.
The pictures of the hotel on its own website and on hotels.com do not represent the hotel as it is now. They appear to be from 2018, when i would suggest the ownership was different to what it is now.
It needs updating.
Breakfast OK, but ask for bacon to be grilled.