Skip to main content
Beginning of main content
 Strasbourg •1 Room
 Strasbourg • 1 Room
Book online or call 09 725 22 184 Phone Number

Hotel Arok

3-star property
7- 8 Place de la gare, Strasbourg, Bas-Rhin 09 725 22 184
Choose Dates
4.6 out of 5
Exceptional!
See all 18 ebookers Reviews

"The hotel is such a positive surprise - newly refurbished, modern, with fresh and cool vibe, quality rooms and located just across the train station i ... " More

By a verified traveller on Sun 27 Feb 2022

Points Of Interest

View all on Map

Enter dates to see availability

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Luxury Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Arok. During your stay, you're just a quick walk from Train Station Square. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Train Station Square and 14 minutes on foot from Strasbourg Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Arok ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Arok

Everyone (10) Couples (5) Family (1)
5 out of 5
The hotel is such a positive surprise - newly refurbished, modern, with fresh and cool vibe, quality rooms and located just across the train station in proximity to the famous Petite France. And, Florian at the reception was amazing - I don't remember recently that I met someone who is quiet but enjoys his job a lot. I will come back

Posted by on 27 Feb 2022

Was this review helpful to you?
Comment from Hotel Management

7 Mar 2022 by Arok Team

Dear Emil, Thank you very much for such a good review! We are glad to read that you enjoyed your stay and our staff as well ! Best regards,

5 out of 5
Great hotel for a short city break, execellent location to station and quiet rooms.. perfect

Posted by on 2 Dec 2019

Was this review helpful to you?
5 out of 5

Posted by on 24 Nov 2019

Was this review helpful to you?
5 out of 5
Very friendly staff. Nice room. Perfect for a weekend trip for two. Unlimited, Self-service for cafe and Water for free. WiFi for free.

Posted by on 20 May 2024

Was this review helpful to you?
5 out of 5
Every thing fine

Posted by on 13 Nov 2023

Was this review helpful to you?
5 out of 5
Clean hotel, friendly staff

Posted by on 17 Sep 2023

Was this review helpful to you?
4 out of 5

Posted by on 11 Nov 2022

Was this review helpful to you?
5 out of 5

Posted by on 28 Feb 2020

Was this review helpful to you?
4 out of 5

Posted by on 24 Feb 2020

Was this review helpful to you?
4 out of 5

Posted by on 19 Feb 2020

Was this review helpful to you?
Comment from Hotel Management

15 Mar 2020 by La Réception

Bonjour, Merci à vous pour votre retour, au plaisir de vous accueillir à l’hôtel Arok !

About the Hotel Arok

Location 7- 8 Place de la gare, Strasbourg, Bas-Rhin 67000

Property Features

Hotel Arok offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at Hotel Arok. This 3-star Strasbourg hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Games room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Strasbourg (XWG-Strasbourg SNCF Train Station) (0.5 km / 0.3 mi)
  • Metro station: Gare Centrale Tram Station (0.2 km / 0.1 mi)

Room Amenities

Hotel Arok offers 58 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HOTEL AROK Strasbourg
  • HOTEL AROK Hotel
  • HOTEL AROK Strasbourg
  • HOTEL AROK Hotel Strasbourg
  • HOTEL AROK Strasbourg
  • AROK Strasbourg
  • AROK
  • Hotel HOTEL AROK Strasbourg
  • Strasbourg HOTEL AROK Hotel
  • Hotel HOTEL AROK
  • HOTEL AROK Strasbourg
  • AROK Strasbourg
  • AROK
  • Hotel HOTEL AROK Strasbourg
  • Strasbourg HOTEL AROK Hotel
  • HOTEL AROK Strasbourg
  • AROK Strasbourg
  • Hotel HOTEL AROK Strasbourg
  • Strasbourg HOTEL AROK Hotel
  • Hotel HOTEL AROK
  • AROK

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

url importing http://www.ebookers.fi/Strasbourg-Hotels-Hotel-Arok.h25787598-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Strasbourg-Hotels-Hotel-Arok.h25787598-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/Strasbourg-Hotels-Hotel-Arok.h25787598-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.