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Hilton Strasbourg

4-star property
1 Avenue Herrenschmidt, Strasbourg, 09 725 22 184
Choose Dates
3.4 out of 5
See all 25 ebookers Reviews

"Some of the staff members are not nice....little bit racist. " More

By a verified traveller on Tue 06 Aug 2019

Points Of Interest

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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Hilton Strasbourg. During your stay, you're just a quick walk from Strasbourg Convention Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 14 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Exhibition Park and European Parliament
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hilton Strasbourg ratings based on 25 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hilton Strasbourg

Everyone (9) Couples (6) Family (4)
3 out of 5
Some of the staff members are not nice....little bit racist.

Posted by on 6 Aug 2019

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2 out of 5

Overpriced, increasingly shabby, complacent

Cons: New management
Hilton used to be the premium hotel in Strasbourg. Unfortunately, while it still charges premium prices, the rooms are shabby, old-fashioned and lacking in power sockets, so bring an extension lead and adaptons. Worse is the overpriced food. Many of the glasses at the breakfast buffet had lipstick on, we ordered a side-salad, which looked as if the left over garnish from other meals had been scooped up into a bowl, and the additional cost for side orders was exorbitant (10 euros for rice instead of potatoes)

Posted by , from Rome on 16 Mar 2018

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Comment from Hotel Management

20 Apr 2018 by Isabelle P.

Dear Ciccio, Thank you very much for your feedback. We are sorry to read that your last stay was not up to your expecations. Rest assured that we have shared your comments with the Management Team for their review and action planning. We would also like to inform you that room renovations started this month. We would be honored should you give us the opportunity to welcome you back in the near future and Make It Right. Best Regards,

2 out of 5

Freezing experience

The heating was not working properly and, since the hotel is made of glass, the temperature in the rooms very low. The staff was very nice and proposed us to move to another room but they informed us that they was aware of the problem and that was present in all the rooms. Additional heating equipment was no more available because it was already delivered to other customer.

Posted by on 1 Dec 2015

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4 out of 5
Es war alle soweit gut. Nur beim Frühstücksbuffet könnte es besser sein. Das Personal ist zwar freundlich, aber sie sind zu wenig aufmerksam beim Nachfüllen der Speisen oder beim Tische abräumen. Von 3 Kaffeemaschinen funktionierte nur eine richtig. Das fanden wir schade. Sonst war alles gut.

Posted by on 5 May 2024

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5 out of 5
Schon etwas in die Jahre gekommen aber gutes freundliches Personal .

Posted by , from Galgenen on 17 Mar 2024

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3 out of 5

Posted by on 30 Dec 2023

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4 out of 5

Posted by on 30 Jul 2022

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3 out of 5
wir kommen seit Jahren in dieses Hotel. Leider ist eine dringende Reservation fällig.

Posted by on 20 Jul 2022

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2 out of 5
Das Hotel sieht recht runtergekommen aus. Badezimmerarmaturen kaputt, altmodische Innenausstattung, Blutflecken an der Bettdecke um ein paar Mängel aufzuzählen. Frühstück war wiederlich. Gläser haben nacht etwas komischem gerochen… nie wieder

Posted by on 18 Apr 2022

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3 out of 5
Angebot und Service entspricht nicht den Erwartungen an Viersternhotel.

Posted by on 21 Mar 2022

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About the Hilton Strasbourg

Location 1 Avenue Herrenschmidt, Strasbourg, 67000

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Saturday:

  • Bar/lounge
  • Restaurant
  • Sauna

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 14 meeting rooms. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton Strasbourg. For a fee, parking is available. This 4-star Strasbourg hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 7 levels
  • Built in 1980
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby

Transport

  • Train station: Bischheim Station (2.7 km / 1.6 mi)
  • Metro station: Lycee Kleber Tram Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Strasbourg offers 245 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

H!Brasserie – This brasserie serves breakfast, brunch, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per stay
  • Weight limit: 10 lb per pet
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 32 per person
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Strasbourg
  • Hilton Strasbourg
  • Strasbourg Hilton
  • Hilton International Strasbourg
  • Hilton Strasbourg Hotel Strasbourg
  • Strasbourg Hilton International
  • Hilton Strasbourg Hotel
  • Hilton Strasbourg Hotel
  • Hilton Strasbourg Strasbourg
  • Hilton Strasbourg Hotel Strasbourg

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.