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Hôtel Mercure Strasbourg Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Mercure Strasbourg Centre

Front of property – evening/night
Exterior detail
Sports facility
Business centre
Bicycling

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000
  • Place des Halles Shopping Centre
    3 min walk
  • Place Kléber
    4 min walk
  • Galeries Lafayette
    4 min walk
  • Strasbourg (SXB-Strasbourg Intl.)
    24 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Classic Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

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Room
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Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1000)
The price is €564
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hôtel de l'Europe by Happyculture

About this property

Hôtel Mercure Strasbourg Centre

Hotel with a rooftop terrace, a short walk to Strasbourg Christmas Market
This hotel features a snack bar/deli, a rooftop terrace and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
Hôtel Mercure Strasbourg Centre offers 98 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hôtel Mercure Strasbourg Centre. During your stay, you're just a quick walk from Strasbourg Christmas Market. You'll find features such as free WiFi in public areas and a free manager's reception, plus a snack bar/deli.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Strasbourg Christmas Market and Strasbourg Cathedral
  • Pets welcome for a fee
There's a snack bar/deli on site. A free manager's reception is offered. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly Hôtel Mercure Strasbourg Centre. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Strasbourg hotel.

The hotel hosts a free manager's reception on selected days.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 18.90 per person
  • Free manager's reception
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Hôtel Mercure Strasbourg Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 118 out of 425 reviews" "
Rating 8 - Good. 205 out of 425 reviews" "
Rating 6 - Okay. 64 out of 425 reviews" "
Rating 4 - Poor. 27 out of 425 reviews" "
Rating 2 - Terrible. 11 out of 425 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give it a miss
Very tired hotel, bathroom grubby. Room carpet had a huge iron burn. Breakfast poor, flies round everything. Terrible coffee from a machine. Corridors smelly.
Stayed 2 nights in Aug 2024

8/10 Good

Li

Liked: Cleanliness, staff & service
It’s good for the price. Location is quite convenient.
Stayed 2 nights in Jul 2024

4/10 Poor

Sarah, Fishers Landing

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is really outdated. Carpet and walls had stains. Bed wasn’t comfortable. Staff was friendly and rooms are air conditioned.
Stayed 1 night in Jun 2024

8/10 Good

Courtney

Stayed 1 night in Jun 2024

10/10 Excellent

alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 3 nights in May 2024

10/10 Excellent

seyed hadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for price , breakfast was excellent
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Location is centric and convenient but hotel is old and really needs to get some work done. Rooms are very dark and carpet looks dirty. The AC never worked and the bathroom switch light never worked during our stay. Breakfast was OK but needs improvement and more variety. This hotel is good for a one night stay but it’s not the most comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family trip to France
Stayed 1 night in Jan 2024

8/10 Good

HAWKEE, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk host was very nice. the lobby has filtered water dispenser. The hotel room is spacious, come with a mini fridge, but no towel warmer.
Stayed 2 nights in Dec 2023

10/10 Excellent

Pål

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Very convenient location and clean comfortable hotel. Good service.
Stayed 1 night in Oct 2023

6/10 Okay

Matthias

Liked: Property conditions & facilities
Sehr sauber
Stayed 2 nights in Sep 2023

8/10 Good

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a great property to stay and get to everything in Strasbourg center. So close to so many things.
Stayed 2 nights in Sep 2023

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The people at the front desk were very helpful.
Stayed 2 nights in Jul 2023

10/10 Excellent

Osama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, walkable, and safe. We enjoyed our stay
Stayed 3 nights in Jun 2023

2/10 Terrible

Stephen, Miami Beach

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There was no parking- I was told the lot was full and to go find space in the town. I missed my first appointment. The beds had non-breathable mattress covers rendering the bedsheets hot and sticky. The paper cups for water shouted at us this was a budget hotel. The gel bottles attached to the wall had notes of the budget ibis hotel. Except the beds at the ibis are better.
Stayed 1 night in May 2023

10/10 Excellent

peter

Stayed 1 night in Apr 2023

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic...
Nice Hotel..perfect position..friendly staff,,Great City
Stayed 2 nights in Dec 2022

4/10 Poor

Nena

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent 5-night stay
It would benefit from a lift down to the car park, the stairs are hazardous. The breakfast is far too expensive for what is on offer and wasn’t kept topped up when items ran out. The views from the breakfast room over the city rooftops are lovely. A good hotel centrally positioned for all city facilities. However the air conditioning didn’t work although we reported it and it was advertised as being available.
Stayed 5 nights in Oct 2022

8/10 Good

Zacharias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

MHD Amar, Beirut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location location location i like the hotel
Stayed 2 nights in Jun 2022

8/10 Good

Andreas

Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great location
The locations was amazing but the hotel room seemed a little bit older. For visiting the Christmas markets it’s it’s a great value.
Stayed 1 night in Nov 2021