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Mercer Hotel Downtown, BW Premier Collection

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercer Hotel Downtown, BW Premier Collection

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board
Exterior
Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Bathroom | Designer toiletries, hair dryer, towels, toilet paper
Designer toiletries, hair dryer, towels, toilet paper
Daily cooked-to-order breakfast for a fee

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
104 Ontario Street, Stratford, ON, N5A 3H2
  • Stratford City Hall
    3 min walk
  • Avon Theatre
    4 min walk
  • Studio Theatre
    4 min walk
  • London, ON (YXU-London Intl.)
    49 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower) | Bathroom | Designer toiletries, hair dryer, towels, toilet paper

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (No Elevator Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Elevator Access)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access) | Individually decorated, individually furnished, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator, City View (No Elevator Access)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Plus The Arden Park Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1056)
The price is €136
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Best Western Plus The Arden Park Hotel

About this property

Mercer Hotel Downtown, BW Premier Collection

Hotel in Stratford with coffee shop/cafe and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, self parking, express check-out and tour/ticket assistance are on-site.
Mercer Hotel Downtown, BW Premier Collection offers 14 accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Fridges and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Mercer Hotel Downtown, BW Premier Collection's great location. During your stay, you're just a quick walk from Stratford City Hall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Stratford City Hall and 4 minutes on foot from Avon Theatre
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Mercer Hotel Downtown, BW Premier Collection also features tour/ticket assistance and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Stratford hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 11:00 AM and at the weekend from 9:00 AM to 11:00 AM.
Mercer Hotel Downtown, BW Premier Collection has a restaurant serving brunch, lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 15 per night)
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; CAD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mercer Hall

Family friendly

  • Refrigerator on request

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 29.99
Express check-out available

Special check-in instructions

The front desk is open daily from noon - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 49.99 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 15 per person
  • Uncovered self-parking fee: CAD 15.00 per night
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 29.99 (subject to availability)
  • Rollaway bed fee: CAD 49.99 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
The front desk at this property is open daily from noon - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mercer Hall Inn Stratford
Mercer Hall Inn
Mercer Hall Stratford
Mercer Hall
Mercer Hall Hotel Stratford
Mercer Hall Inn Restaurant
Mercer Hotel Downtown, BW Premier Collection Hotel
Mercer Hotel Downtown, BW Premier Collection Stratford
Mercer Hotel Downtown, BW Premier Collection Hotel Stratford

Mercer Hotel Downtown, BW Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 625 reviews" "
Rating 8 - Good. 237 out of 625 reviews" "
Rating 6 - Okay. 44 out of 625 reviews" "
Rating 4 - Poor. 14 out of 625 reviews" "
Rating 2 - Terrible. 4 out of 625 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment and the service was good. We appreciate that the hotel allowed us to bring our cat with us (extra cleaning fee required)
Stayed 1 night in Aug 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay in Stratford. Spacious and quiet rooms, quick walk to the theatres, and tons of restaurants, bars, and coffee shops on the doorstep.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Susan, East Grand Rapids

Travelled with partner
Liked: Staff & service
Very friendly and helpful staff; very nice restaurant on the ground floor. Room was ok but needed maintenance as some of the baseboard tiles were coming off in the bathroom. Spacious room. Air conditioning makes the room humid, unfortunately. Main flaw is that we were on the third floor and there is no elevator. Staff was kind enough to help get our bags up there, but walking up and down a rather dirty staircase to get to the hotel is not optimal.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem for those going to the theatre - very friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Kathleen

Stayed 1 night in Jul 2024

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on the main street of Stratford. Even though it's a busy street the hotel room was very quiet. We stayed on the 3rd floor. The hotel has an excellent restaurant and is walking distance to theaters, shops,bars and restaurants. Parking is also located on the property.
Stayed 1 night in Jul 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Aaron

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Would look for other options in the future. Convenient location. Apathetic service. Cheap decor/furnishings, but also expensive in the area. The bar/restaurant was loud until late which would not make it a good choice for light sleepers.
Stayed 1 night in Jun 2024

10/10 Excellent

Elyse

Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 1 night in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient hotel in the heart of Stratford.
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel will be our regular.
The beds were extremely comfortable and the room spotless. Everyone was friendly and we will be going back.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every spring to attend a show at the Stratford Festival. Lovely rooms, good food. Friendly staff. Stratford itself is a charming place!
Stayed 1 night in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, quick and easy check in. Very clean and comfortable rooms. Unfortunately no elevator so climb to 3rd floor can be a challenge.
Stayed 1 night in May 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great property! Lovely staff! Will stay again.
Stayed 1 night in Feb 2024

8/10 Good

Peter

Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Stayed 1 night in Mar 2024

8/10 Good

Bonnie-Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked earlier weekend breakfast (even if it was just some baked goods/fruit) and maybe a discount in the restaurant for being a guest, Lovely and helpful staff, very clean rooms
Stayed 2 nights in Mar 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Gg
Stayed 1 night in Mar 2024

6/10 Okay

Anne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stiflingly hot! Bottom sheet was not fitted and kept coming loose. poor quality towels.
Stayed 1 night in Mar 2024