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The Parlour Inn Ascend Hotel Collection

3.5 star property

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Photo gallery for The Parlour Inn Ascend Hotel Collection

Breakfast and dinner served
Exterior
Lobby
Exterior
Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
101 Wellington St, Stratford, ON, N5A2L4
  • Avon Theater Theatre Albert
    ‪2 min walk‬
  • Avon Theatre
    ‪3 min walk‬
  • Stratford City Hall
    ‪3 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus The Arden Park Hotel

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1054)
The price is €133
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Best Western Plus The Arden Park Hotel

About this property

The Parlour Inn Ascend Hotel Collection

Hotel in Stratford with 24-hour front desk and restaurant
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and concierge services are on-site.
The Parlour Inn Ascend Hotel Collection offers 28 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Parlour Inn Ascend Hotel Collection. During your stay, you're just a quick walk from Avon Theater Theatre Albert. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have great things to say about the proximity to shopping and the restaurant
  • Steps from Avon Theater Theatre Albert and 3 minutes on foot from Avon Theatre
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi is free in public spaces. The business-friendly The Parlour Inn Ascend Hotel Collection also features coffee/tea in common area, concierge services, and room service (during limited hours). Self parking is free.

This 3.5-star Stratford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Parlour Steakhouse – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Parlour Steakhouse

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 25 per person
  • Pet fee: CAD 35.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Parlour Inn Stratford
Parlour Inn
Parlour Stratford
Best Western Plus The Parlour Historic Hotel Stratford
The Parlour Inn Stratford, Ontario
The Parlour Inn
The Parlour Ascend Collection
The Parlour Inn Ascend Hotel Collection Hotel
The Parlour Inn Ascend Hotel Collection Stratford
The Parlour Inn Ascend Hotel Collection Hotel Stratford

The Parlour Inn Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 374 out of 561 reviews
Rating 8 - Good. 131 out of 561 reviews
Rating 6 - Okay. 36 out of 561 reviews
Rating 4 - Poor. 13 out of 561 reviews
Rating 2 - Terrible. 7 out of 561 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Vernon, Hazel Park

Travelled with family and small children
Disliked: Property conditions & facilities
The guy at the desk said they painted in the spring. However, you can clearly smell a “freshly painted” odor on the second floor. Also, the jetted tub only had one of the jets working. Carried some desert up from the restaurant Monday evening. After I was finished, I put the glass outside the door. When we left Wednesday morning, the dirty glass was still there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk Caleb was a joy to deal with!
Stayed 1 night in Oct 2024

6/10 Okay

Emily

Liked: Cleanliness, staff & service
mushroom flatbread at the parlour restaurant was delicious
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great little hotel walking distance to everything in Stratford. Each room is different. I would stay again. Nice that the hotel has free parking.
Stayed 1 night in Nov 2024

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean hotel
Older historic building but all the same felt clean. Staff was very friendly and attentive. Free coffee in the lobby was a nice touch as the in-room coffee wasn't the best. Our room was on the 2nd floor without a view but it was spacious and clean. The bathroom was large and felt clean, free shampoo, conditioner, body wash and moisturizer was wonderful. The proximity to downtown was amazing, you are literally in the core and within walking distance to the theatres, restaurants, and shops. Free parking felt safe and a great spot to leave the car for a few days.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Gwilym

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was kept in oldy wordly type of property. All the staff did their best to help,and successfully . It was a strange feeling walkin in th bedroom because of the slanting floor. We loved our stay there.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the "old world" feeling of the decor and the design!
Stayed 1 night in Oct 2024

4/10 Poor

GERRY

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Stay
excellent facility with friendly staff, comfortable room and excellent dining room
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel within 2 blocks of restaurants, pubs, shops and Theaters.
Stayed 1 night in Oct 2024

10/10 Excellent

Gloria, Ottawa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun to stay in a renovated historic property and one so close to the facilities in town and walking distance to one of the theatres and across the road from a great chocolate shop. Lots of free parking in the back/side of the building. Wow, free bottled water in the room and leaving was a really nice treat. The coffee maker in the room was expresso so was odd, I probably should have had the regular coffee in the lobby. Glad there was an elevator. Beds were comfy and more electrical plugs in the room than I've seen in most places I've stayed! Bath was a jetted tub and shower. My friend unfortunately slipped in the tub having a shower but thankfully wasn't hurt. So a better grip on the tub bottom would be good as it's pretty slick. Overall I would definitely stay here again in future.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and cozy stay in a room with a fireplace and big jetted tub! Great quiet getaway.
Stayed 2 nights in Oct 2024

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love the Parlour, and have stayed there several times in the past. This time we were in room 306, which was less than ideal. The room is very small, and the a/c / heat unit blows directly onto the bed. The floors are so tilted that stuff rolled off the nightstand. We love the historic nature of the Parlour, the location, and the pub on the ground floor. But if I book here again I will be careful not to be on the 3rd floor.
Stayed 3 nights in Oct 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fav go to hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quaint, reminiscent of England.friendly helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is perfect for a Stratford vacation. It is 10 minutes from the train station, walkable, and right in the middle of Stratford's downtown/theatre area. The staff was amazingly helpful and attentive. The restaurant had excellent food and service. Overall, it was a 5-star experience. We will be going back next year. Thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Amenities
Staff were so friendly. The inn Is located within an easy walking distance of downtown Stratford. Fresh bottled water every day and a live rose!
Stayed 8 nights in Sep 2024

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

6/10 Okay

ISABELLA

Travelled with partner
Disliked: Property conditions & facilities
I booked this hotel as the website said it had a gym onsite. When I went use the gym I was told they no longer have one. I have knee issues and I must exercise twice per day. This was very disappointing and very misleading! Update your website description!
Stayed 1 night in Sep 2024