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The Stratford Hotel by Hoco Hotels Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Stratford Hotel by Hoco Hotels Collection

Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board
Junior Suite, 1 Queen Bed with Sofa bed | Individually decorated, individually furnished, iron/ironing board
Junior Suite, 1 Queen Bed with Sofa bed | Individually decorated, individually furnished, iron/ironing board
Reception
Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
107 Erie Street, Stratford, ON, N5A 2M5
  • Stratford City Hall
    3 min walk
  • Avon Theatre
    3 min walk
  • Avon Theater Theatre Albert
    4 min walk
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    49 min drive

Room options

View all photos for Signature Suite, 1 Queen Bed with Sofa bed, 2 Bathrooms

Signature Suite, 1 Queen Bed with Sofa bed, 2 Bathrooms | Individually decorated, individually furnished, iron/ironing board

Signature Suite, 1 Queen Bed with Sofa bed, 2 Bathrooms

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | Individually decorated, individually furnished, iron/ironing board

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Individually decorated, individually furnished, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board

Suite, 1 Queen Bed, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | Individually decorated, individually furnished, iron/ironing board

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Room
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Free WiFi
Restaurant
Air conditioning
Breakfast available
4.1 out of 5, Very good, (208)
The price is €797
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

The Stratford Hotel by Hoco Hotels Collection

Victorian hotel in Stratford
This smoke-free hotel features self parking, express check-out and tour/ticket assistance. WiFi in public areas is free. Other amenities include a garden.
The Stratford Hotel by Hoco Hotels Collection offers 12 air-conditioned accommodations with espresso makers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels and Netflix.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Stratford Hotel by Hoco Hotels Collection. During your stay, you're just a quick walk from Stratford City Hall. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Services include tour or ticket assistance and a virtual front desk
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Stratford City Hall and Avon Theater Theatre Albert
As a guest of The Stratford Hotel by Hoco Hotels Collection, you'll find tour/ticket assistance, a garden, and express check-out. Public spaces have free WiFi. For a fee, parking is available.

This Victorian Stratford hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Family friendly

  • In-room refrigerator

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • 2 floors
  • Built in 1875
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [The Windsor Hotel, 23 Albert Street, Stratford, N5A 3K2]
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For more details, please contact the property using the information on the booking confirmation
Check-in hours are 3-9 PM Monday-Saturday and noon to 3 PM on Sundays. Check-in is not available after 9 PM.

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 20 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to The Windsor Hotel, 23 Albert Street, Stratford, N5A 3K2
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For more details, please contact the property using the information on the booking confirmation.

Property is also known as

Stratford Hotel
The Stratford Hotel
The Stratford Hotel by Hoco Hotels Collection Hotel
The Stratford Hotel by Hoco Hotels Collection Stratford
The Stratford Hotel by Hoco Hotels Collection Hotel Stratford

The Stratford Hotel by Hoco Hotels Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 327 reviews" "
Rating 8 - Good. 77 out of 327 reviews" "
Rating 6 - Okay. 30 out of 327 reviews" "
Rating 4 - Poor. 16 out of 327 reviews" "
Rating 2 - Terrible. 14 out of 327 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Niki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic property but very clean and safe. Within walking distance of everything. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

William, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
In the centre of town and close to theatres!! Excellent, helpful staff!!!
Stayed 3 nights in Aug 2024

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Central location. Room was large and clean. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was over-the-top. All the extra things like a stocked refrigerator, the morning breakfast box, the pre-check in and post checkout contacts were greatly appreciated and helpful. Will definitely stay here again next time in Stratford.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Nicolas, Harwich

Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness
The location is good for the downtown restaurants. However the tiny European sized room is dated, but ok. Beds good. Tiny bathroom, but at least a tub. No front desk staff. You must call or text for any support. No lift to upper floor. Paying for parking makes sense as there is limited parking in town and most the theatres are beyond walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Judith

Stayed 1 night in Jul 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good for my needs.
Stayed 3 nights in Jul 2024

10/10 Excellent

Angeline

Liked: Property conditions & facilities
Great communication and exactly what the reviews showed
Stayed 1 night in Jul 2024

10/10 Excellent

Calla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Stratford Hotel was very clean and cozy. The rooms are beautiful and have a nice European feel to them. Nespresso coffee makers in the room, a beautiful fireplace, and breakfast boxes each morning with fruit, muffin and croissant. I would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very quiet and comfortable. Check in was easy and a good breakfast was provided. This was our second stay and we would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with everything you need. Bed was comfy and great atmosphere.
Stayed 2 nights in Jul 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice historic building and it was close to dining and the theatre but not accessible. Had a hard time getting with to work and the TV had Nespresso machine but that did not work either. Staff was nice. All and all I was disappointed
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in close proximity to downtown shopping & dining and the theaters. Room was comfortable and service was good. Only issue was the extra steps to arrange arrival since there isn't a normal hotel check-in process.
Stayed 1 night in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Getaway
Perfect little getaway to Stratford Hotel. Staff was very communicative and friendly. Room was clean and hotel was within walking distance of so many wonderful restaurants, theaters and cute little shops.
Stayed 2 nights in Jul 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Fe Khee

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Lu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Avon Theatre. It was clean and the air conditioning worked well. No front desk but as long as the staff had your phone #, they would reply by text. Room with a queen and pull-out was a little tight
Stayed 2 nights in Jun 2024

6/10 Okay

Gwen

Liked: Staff & service, room comfort
Surprise
The room was not what we expected. We booked with an online service that indicated there were two beds. One of the beds was a pull out sofa. Once the sofa was opened as a bed, there was no floor space left. There was only a small aisle to move around to get to the bathroom. There were dead insects on the window ledge by the air conditioning unit, which they did come and clean up. The manager called us to get our concerns, but he only wanted to defend the situation. He did not want to listen and learn about how to improve for future guests. The one bed was very comfortable. The sofa bed had a very thin mattress but was ok. There were numerous text and phone calls prior to arrival that were redundant. It was unclear why so many messages were needed before arrival.
Stayed 1 night in Jun 2024

10/10 Excellent

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property and the room! Very close to everything. Loved that we could park the car and walk everywhere. Also we’re impressed with the complimentary drinks and food. Enjoyed our breakfast outside!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice clean fresh and welcoming. Enjoyable staff as well
Stayed 1 night in Jun 2024

4/10 Poor

Anthony

Disliked: Staff & service
Have to check in at the different hotel a mile away. At check in, the clerk gave me a piece of paper with the entry codes. He put down the same code for the front door and the room and told me specifically, to use the same code for the 2 doors. Drove to our hotel and could not open the front door. Called the hotel and was told the front door and the room have different codes and she gave me the right code. Their staff needs to be better trained.
Stayed 1 night in Jun 2024