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"Location is great You have to pay for parking even if you are a guest! Need more staff " More

By a verified traveller on Wed 03 Aug 2022

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Deluxe Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room (Feature)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Room (Accessible Double)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite (SHAKESPEARE SUITE)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Swans Nest Hotel. During your stay, you're just a quick walk from The Recreation Ground. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Enjoy French cuisine while dining at Le Bistrot Pierre
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Recreation Ground and The Attic Theatre
  • Pets welcome for a fee (restrictions apply)

The Swans Nest Hotel ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Swans Nest Hotel

Everyone (1) Couples (5) Family (1)
4 out of 5
Location is great You have to pay for parking even if you are a guest! Need more staff

Posted by on 3 Aug 2022

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Comment from Hotel Management

4 Aug 2022 by Fiona

Thank you Allan for your review, we are glad you enjoyed your stay. And we hope to see you again soon

5 out of 5
The hotel was superbly located close to the river with a very pleasant short walk into the town. Our room was spacious and comfortable. Break fast was excellent. Sadly the 'pub' part of the hotel was closed and that was a shame.

Posted by on 21 Dec 2021

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Comment from Hotel Management

22 Dec 2021 by Kate Jeffries

I am delighted you enjoyed your stay, thank you for the kind review. We hope to see the Bear open its doors in the near future, I am sorry it was not available during your stay. Kind regards Kate

2 out of 5
Great location but basic ! Dirty carpets and the worst breakfast ever.

Posted by on 24 Jun 2021

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Comment from Hotel Management

26 Jun 2021 by Giorgia

Dear Guest, We are very sorry if you found the carpet dirty on arrival, the reception desk is open 24h and we're more that welcome to offer you a different room. Regarding breakfast I'll pass your feedback to the Bistrot Pierre team, but I can assure you this is not usual practice I have spoke with the relevant team to ensure this does not happen again.

4 out of 5
Very nice directly on the river front ,where you can watch all the swans in playful mood... The hotel itself the heating set.very high in the common areas...

Posted by on 16 Dec 2019

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4 out of 5
Great location. Lovely hotel. Rooms clean and tidy.

Posted by on 24 Nov 2019

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4 out of 5
Great location, lovely room comfortable large beds, breakfast was terrible waitress not very welcoming food not very warm, rather small for a full cooked breakfast poached eggs like hard boiled eggs not nice!!!!

Posted by on 24 Feb 2019

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1 out of 5
Clean, confortablw rooms, but not a place for a relaxing stay. The staff make it their mission to be unhelpful, rude and distruptive. Expect to wait ages for service in the reception, bar or restaurant. Don’t even try and get a coffee on site after 10:30.

Posted by on 28 Jan 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at The Swans Nest Hotel. For a fee, parking is available. This 4-star Stratford-upon-Avon hotel is smoke free.

  • 72 guestrooms or units
  • 2 levels
  • Built in 1872
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Stratford-Upon-Avon Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Swans Nest Hotel offers 72 air-conditioned accommodations with a safe and coffee/tea makers. This Stratford-upon-Avon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Television
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 11:30 AM.

Le Bistrot Pierre – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Bear Free House, Kitchen – This restaurant serves lunch and dinner. Open daily.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property’s dining venues have final table seatings at 8:30 PM and close at 10 PM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: GBP 15.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Annual carbon offsets
  • Staffed front desk
  • Contactless check-in is available
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Carbon monoxide detector
  • No lifts
  • Smoke detector
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 19.50 for adults and from GBP 12.50 for children
  • Self-parking fee: GBP 8 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Macdonald Swan's Nest
  • Macdonald Swan's Nest Hotel
  • Macdonald Swan's Nest Hotel Stratford-upon-avon
  • Macdonald Swan's Nest Stratford-upon-avon
  • Swan's Nest Hotel
  • The Swans Nest Hotel Hotel
  • The Swans Nest Hotel Stratford-upon-Avon
  • The Swans Nest Hotel Hotel Stratford-upon-Avon

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.