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The Townhouse

4.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Townhouse

Staircase
Front of property
Bar (on property)
Exterior
Signature Room, 1 King Bed, Bathtub | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
16 Church Street, Warwickshire, Stratford-upon-Avon, England, CV37 6HB
  • Shakespeare’s Schoolroom & Guildhall
    ‪1 min walk‬
  • Town Hall Stratford upon Avon
    ‪2 min walk‬
  • Royal Shakespeare Theatre
    ‪3 min walk‬
  • Birmingham (BHX)
    ‪31 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Room, 1 King Bed, Bathtub

Signature Room, 1 King Bed, Bathtub | Desk, iron/ironing board, free WiFi

Signature Room, 1 King Bed, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1.9 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Townhouse

Luxury Stratford-upon-Avon hotel in Stratford-upon-Avon City Centre with a restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a meeting room, concierge services and a front desk safe are on-site.
The Townhouse offers 12 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Stratford-upon-Avon hotel provides complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Townhouse. During your stay, you're just a quick walk from Shakespeare’s Schoolroom & Guildhall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Steps from Shakespeare’s Schoolroom & Guildhall and Mason Croft
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury The Townhouse also features concierge services and a front desk safe.

This 4.5-star Stratford-upon-Avon hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10:30 AM.
On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 8 AM to 10:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Property is also known as

Church Street Townhouse Stratford Upon Avon
Church Street Townhouse
Church Street Stratford Upon Avon
Church Street Townhouse Stratford-upon-Avon
Church Street Stratford-upon-Avon
Church Street Townhouse Stratford-Upon-Avon, England
Church Street Townhouse Hotel Stratford-Upon-Avon
Church Street Townhouse Hotel
Church Street Townhouse Stratford-Upon-Avon England
Townhouse Hotel Stratford-upon-Avon
Townhouse Stratford-upon-Avon
The Townhouse Hotel
The Townhouse Stratford-upon-Avon
The Townhouse Hotel Stratford-upon-Avon

The Townhouse Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 301 reviews" "
Rating 8 - Good. 90 out of 301 reviews" "
Rating 6 - Okay. 19 out of 301 reviews" "
Rating 4 - Poor. 11 out of 301 reviews" "
Rating 2 - Terrible. 1 out of 301 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Linda

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room!
Breakfast should be included....
Stayed 2 nights in Oct 2024

6/10 Okay

Natalie, Chichester

Travelled with partner
Liked: Amenities
The hotel is in the perfect location for all amenities. Unfortunately it doesn’t offer parking and the on street parking is only for an hour. We had stayed at this hotel about 8 years ago and it had been beautiful. Sadly it is now looking a little warn around the edges and was under staffed at breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Jennifer, Wilsonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good size room. We had to park at the hotel next door. The spiral stairs were crazy steep ( do not bring luggage) no food mid week. We had to open the windo for air and it was right on the street so lots of noise.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Rare Night Away Left Wanting
Location was arguably the hotel’s greatest asset but was merely a highlight in what was otherwise a disappointing couples night away. Staying in the self proclaimed ‘best room in the house’, room 3, first impressions were good. Entering the room, we noticed a constant flickering from one of the wall lights - unavoidable if you wanted darker, more ambient lighting. The rainforest shower head had large buildups of grim and dirt hanging from it. Thankfully, having a bathtub in the room, at least provided an alternative option. We had no towels in the room though - only noticing when needed. This was rectified after a visit to the bar and advising a member of staff. The kettle had considerable limescale in too, so much so it was visible from the outside. *Note* ‘Apparently’ overnight guests are entitled to a 10% discount on food and drink bought from the premises. Even though we did sit down for late night desserts and coffee, this was not offered or suggested by the serving staff member - “are you staying with us this evening?” Would have been a simple pre-bill question. The same staff member did however help us with towels. We found out about the offer later that evening, and highlighted this on check out, the receptionist frankly couldn’t have cared less and insinuated it was our issue and we should have raised it at the time (we didn’t know). Tried to give some feedback, was offered no empathy or apologies for any inconveniences caused. Customer service lacking.
Stayed 1 night in Sep 2024

6/10 Okay

LINDA

Travelled with partner
Liked: Cleanliness, staff & service
Great location and nice staff
Stayed 2 nights in Sep 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service
The4vroom and the service was good. But, the decor in some of the public areas could do with some work to smarten things up.
Stayed 1 night in Sep 2024

6/10 Okay

Kerry

Disliked: Cleanliness
Disappointed with Hotels.com
Sadly, I was led to believe that there was parking by Hotels.com - I checked again on your site, to see if I was mistaken, however when I arrived at the hotel, I was informed that there was no parking at the hotel. This was very distressing. This really needs to be rectified on Hotels.com as the hotel staff said that they could not help. To arrive at a hotel thinking that there is a car park, and there isn’t completely ruined my trip. I would appreciate a response from Hotels.com regarding this incident. Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a standard room. Lovely decor and hot shower. Nice character property and helpful, friendly staff. Checked out before breakfast service began, but ate dinner and would recommend.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Superb location and very helpful staff
Stayed 3 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to all the attractions
Great base in the heart of Stratford. Our room was at the back of the hotel which I think may be the best location given the position of the hotel. Room on small side but not an issue for us. Great bathroom/shower/towels. Fridge in the room very handy and complimentary water provided daily. Appreciated the complimentary continental breakfast too. Really friendly professional staff who made us feel very welcome. A little tired in places decor-wise but understand a refurb is scheduled at the end of the year. Only little gripe is the blurb mentioned discounted parking which is no longer the case but nevertheless highly recommended for a comfortable stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely 2 night stay
Small room in a very conveniently placed hotel for the theatre. Lovely staff, friendly and helpful. Good continental breakfast with fresh and crispy coissant.
Stayed 2 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Gorgeous room which totally lived up to expectations. Lovely room for breakfast. Shame the bar closes so early. Great value for what we paid.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place was nice and clean, room was lovely. Main issue is that there is not enough staff. Poor guy was running around like a headless chicken checking people in and serving at the bar. It’s especially unhelpful when people ask him to take their luggage up to the room for them. The mind boggles as to how they managed to get it to the hotel without a porter but they desperately needed him to take it the last 20 metres. Perhaps they were exhausted. More staff are needed to take the pressure off.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

PAULINE

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice place. Unfortunately the night we were there it was very hot and there’s no air conditioning. We’ll probably go back but not in the summer months.
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Lovely people. Overall very pleased with our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2024

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Well located
Staff very pleasant. Hotel in excellent location. In need of a refurb but had a quaint charm
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Rex

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking. Room was dirty. Hotel was smelly (particularly the staircase). Room had no air conditioning so we struggled to sleep.
Stayed 2 nights in Jul 2024

8/10 Good

Bethany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and facilities kept to a high standard despite obvious age of the building, excellent location
Stayed 1 night in May 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel right in the middle of town. We could walk to everything. Room very spacious.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024