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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Best Western Hotel Heidehof, you're just a quick walk from Südheide Nature Park. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy local cuisine while dining at Restaurant Atrium
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and hiking/biking trails
  • 15.4 mi (24.7 km) from Filmtier-Park and 18.7 mi (30.1 km) from Heide-Park
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Best Western Hotel Heidehof ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hotel Heidehof

Everyone (1)
4 out of 5

Posted by on 25 Oct 2019

Was this review helpful to you?
Comment from Hotel Management

1 Mar 2020 by S.Möller

Sehr geehrter Gast, vielen Dank, dass Sie sich nach Ihrem Aufenthalt die Zeit genommen und uns bewertet haben. Ihre Bewertung haben wir intern besprochen. Das Heidehof-Team freut sich sehr, dass Sie Ihre Zeit im Best Western Hotel Heidehof in positiver Erinnerung behalten haben und wir Sie wieder bei uns begrüßen dürfen. Daher sagen wir, geehrter Gast, auf Wiedersehen im Heidehof Mit freundlichen Grüßen Sebastian Möller und das Team des Best Western Hotel Heidehof

About the Best Western Hotel Heidehof

Location Billingstraße 29, Südheide, 29320

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 10 December to 10 December:

  • Dining venue

The following facilities are closed for New Year's Eve:

  • Dining venue

Property Features

Best Western Hotel Heidehof offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Hotel Heidehof. Parking is available for a fee. This 4-star Südheide hotel is smoke free.

  • 104 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Hotel Heidehof offers 104 accommodations with minibars and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Restaurant Atrium – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Timm Willem Stube – This pub specialises in German cuisine and serves dinner and light fare. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Sunday: 6:00 AM-10:30 PM
If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Sunday: 6:00 AM - 10:30 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Self-parking fee: EUR 5.00 per night
  • Pet fee: EUR 10.00 per pet, per night
  • Facilities fee: EUR 10.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Heidehof Hermannsburg
  • Best Western Hotel Heidehof
  • Best Western Heidehof Hermannsburg
  • Best Western Hotel Heidehof Südheide
  • Best Western Heidehof Südheide
  • Best Western Heidehof Sudheide
  • Best Western Hotel Heidehof Hotel
  • Best Western Hotel Heidehof Südheide
  • Best Western Hotel Heidehof Hotel Südheide

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.