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Best Western Hotel Heidehof

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Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room) | Hypo-allergenic bedding, minibar, desk, free cots/infant beds
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Food and drink
Comfort Room, 1 Queen Bed, Balcony (Larger Room) | Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Spa
  • Pool
  • Room service

Explore the area

Map
Billingstraße 29, Hermannsburg, Südheide, 29320
  • Bergen-Belsen
    ‪15 min drive‬
  • Heide-Park
    ‪25 min drive‬
  • Serengeti Park
    ‪41 min drive‬
  • Hannover (HAJ)
    ‪67 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Family Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room)

Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room) | Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Comfort Room, 1 Double Bed, Balcony (Converts to 2 Twin Beds;Larger Room)

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Balcony (Larger Room)

Comfort Room, 1 Queen Bed, Balcony (Larger Room) | Hypo-allergenic bedding, minibar, desk, free cots/infant beds

Comfort Room, 1 Queen Bed, Balcony (Larger Room)

  • Sleeps 1
  • 1 Queen Bed

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About this property

Best Western Hotel Heidehof

Hotel with a full-service spa, in the vicinity of Filmtier-Park
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Best Western Hotel Heidehof offers 104 accommodations with minibars and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at Best Western Hotel Heidehof, you're just a quick walk from Südheide Nature Park. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Restaurant Atrium
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and hiking/biking trails
  • 15.4 mi (24.7 km) from Filmtier-Park and 18.7 mi (30.1 km) from Heide-Park
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Hotel Heidehof offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Hotel Heidehof. Parking is available for a fee.

This 4-star Südheide hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Restaurant Atrium – This restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Timm Willem Stube – This pub specialises in German cuisine and serves dinner and light fare. Open selected days.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • Street parking available
  • Parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Restaurant Atrium
  • Timm Willem Stube

Things to do

  • Arcade/game room
  • Bicycle tours
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 10:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 December to 10 December:
  • Dining venue
The following facilities are closed for New Year's Eve:
  • Dining venue
The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Self-parking fee: EUR 5.00 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Facilities fee: EUR 10.00 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Sunday: 6:00 AM - 10:30 PM
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Hotel Heidehof Hermannsburg
Best Western Hotel Heidehof
Best Western Heidehof Hermannsburg
Best Western Hotel Heidehof Südheide
Best Western Heidehof Südheide
Best Western Heidehof Sudheide
Best Western Hotel Heidehof Hotel
Best Western Hotel Heidehof Südheide
Best Western Hotel Heidehof Hotel Südheide

Best Western Hotel Heidehof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 63 out of 178 reviews
Rating 8 - Good. 84 out of 178 reviews
Rating 6 - Okay. 19 out of 178 reviews
Rating 4 - Poor. 9 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Disliked: Staff & service
Aaaas
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Stayed 1 night in Jul 2024

10/10 Excellent

david

Stayed 4 nights in Jun 2024

10/10 Excellent

Steven

Very nice and clean
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience overall. Laundry service is a bit steep for everyday items. Some breakfast waitress’s are up-tied and make the experience tense.
Stayed 3 nights in Jul 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Staff very friendly, bar and restaurant good place
Stayed 3 nights in Jan 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best western Hermannsburg
Staff were great, rooms functional but clean.. great stay
Stayed 24 nights in Nov 2020

10/10 Excellent

Gil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Corona made my stay a bit hard but the staff really tries to do its best. I believe that in normal times it would be a wonderful stay.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great customer service, clean rooms and wonderful breakfast
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for late check in. Staff very efficient and friendly. Breakfast was typical of a German fare.
Stayed 1 night in Apr 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Beautiful German Town
The location is beautiful. The restaurant was great and full of great German dishes. The property is a bit dated and there was no minibar, small, very small room. Giant TV though. Parking is expensive. Worth it just for the area. I’ve lived in Germany as an American for 26 years and I can say, the friendliness Germans I’ve ever met.
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
A nice Hotel
This is a reasonable and comfortable business hotel. I would stay here again.
Stayed 1 night in Oct 2018

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel for the early 2000's
The rooms are too pricey for what it is. Must have been a first-class hotel in early 2000. Overall a nice hotel, but again, it should have been 30% less per night.
Stayed 2 nights in Jul 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to use as a base to commute into Hannover. Basic but had everything you need. Nice breakfast available too.

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Very clean hotel and good food.
Stayed 4 nights in Jan 2018

8/10 Good

Karla

Travelled with partner
Liked: Cleanliness
Karla
Stayed 3 nights in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundlicher Empfang nettes Personal, schönes Zimmer. Das Frühstücksbuffet ist sehr zu empfehlen.
Stayed 1 night in Nov 2024

10/10 Excellent

Flemming

Stayed 1 night in Oct 2024

8/10 Good

Corinna

Travelled with family
Liked: Property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hård seng - kunne dårligt sove
Desværre var sengen meget hård, hvilket den ikke burde være på et hotel i den prisklasse.
Stayed 1 night in Sep 2024