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Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio Suite (Villa Margarita)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room (Villa del Arbol)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Double Room (Villa Doble)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

During your stay at El Encanto Hotel Boutique & Spa, you'll be close to Cenote Chihuán. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

  • Free local cuisine breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities and a terrace
  • 10.1 mi (16.3 km) from Cenote Yokdzonot and 21 mi (33.8 km) from Cenote Sagrado
  • Airport shuttle service available for a fee

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, spa services, and a terrace are also featured at El Encanto Hotel Boutique & Spa. Self parking is free. This Sudzal bed & breakfast is smoke free.

  • 5 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

El Encanto Hotel Boutique & Spa offers 5 accommodations with free toiletries and a ceiling fan. In-room massages and change of towels can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.

  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Toiletries (free)
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

Guests are served a free local cuisine breakfast daily from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 6:00 PM. If you are planning to arrive after 10:00 AM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 450 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 6:00 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen fee: MXN 100 per stay
  • Rollaway bed fee: MXN 450 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Encanto Villas
  • El Encanto & Spa Sudzal
  • El Encanto Hotel Boutique & Spa Sudzal
  • El Encanto Hotel Boutique & Spa Bed & breakfast
  • El Encanto Hotel Boutique & Spa Bed & breakfast Sudzal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.