Anugrah Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Anugrah Hotel

Outdoor pool, pool loungers
Exterior
Birthday party area
Birthday party area
Exclusive Suite | Living area | 32-inch LCD TV with cable channels, TV

Reviews

6.8 out of 10

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Jl. Surya Kencana No. 82, Sukabumi, West Java, 43131
  • Gunung Gede Pangrango National Park
  • Puncak Tea Plantation
    50 min drive
  • Taman Safari Indonesia
    69 min drive

Room options

Executive Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Exclusive Suite

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 54 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Double Room

  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Queen

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Presidential Suite

  • Sleeps 4
  • 1 King Bed

Executive Room

  • Sleeps 2
  • 1 King Bed

Exclusive Suite

  • Sleeps 2
  • 1 King Bed

Anugrah Suite Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

DELUXE HOLLYWOOD

  • Sleeps 2
  • 1 King Bed

SUPERIOR HOLLYWOOD

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Anugrah Hotel

Hotel in Sukabumi with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a fitness centre, a snack bar/deli and a 24-hour business centre are on-site.
Anugrah Hotel offers 121 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, bidets and complimentary toiletries.

This Sukabumi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
You'll find features such as free WiFi in public areas and a manager's reception, plus 2 restaurants at Anugrah Hotel.
  • Free WiFi
  • Enjoy Indonesian cuisine while dining at Kayu Manis
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 25.3 miles (40.7 km) from Mount Halimun Salak National Park and 26 miles (41.9 km) from Mount Salak
  • Airport shuttle service available for a fee
Anugrah Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. A children's pool, a terrace, and multilingual staff are also featured at the business-friendly Anugrah Hotel.

Smoking is allowed in designated areas at this 3.5-star Sukabumi hotel.

The hotel hosts a free manager's reception daily.
Kayu Manis – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Oregano – This bistro specialises in international cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kayu Manis
  • Oregano

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No lift

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Anugrah Hotel Sukabumi
Anugrah Hotel
Anugrah Sukabumi
Anugrah Hotel Hotel
Anugrah Hotel Sukabumi
Anugrah Hotel Hotel Sukabumi

Anugrah Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 2 out of 26 reviews" "
Rating 2 - Terrible. 5 out of 26 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nizam

Liked: Cleanliness, staff & service, property conditions & facilities
Great little gem
Stayed 1 night in Apr 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiest hotel in sukabumi
I booked this hotel twice before and this time the third was shocking, the rooms are very dirty, every surface from floors to counter tops were dirty, dust everywhere, staff not very accommodating. Not very good if you have dust allergies. Also your allocated only one pillow per room extra so if you and your partner require extra pillows for comfort you will need to bring your own pillow. Breakfast is very limited and everything is cold . We will never come here again and it's a shame as location is good so next time we will choose the horizon hotel. Had some lovely photographs of the room but will not open the upload part of photos to show how convenient for the hotel
Stayed 5 nights in Jan 2024

8/10 Good

adel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel is clean but there is some noise from water bumping my be from room side .
Stayed 11 nights in Sep 2023

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid this place, better hotels in Sukabumi
Check in was OK, but when got to room there was no balcony, so changed rooms to one with balcony which was half the size and dirty.. no porter's so after a 4 hour drive from Jakarta had to take my bags to room then after changing rooms had to lift a 30kg bag up two flights of stairs not good with back injury as no lift , staff are totally inexperienced and rude. Had issues with room safe daily and have to wait for staff to come from off site to fix daily, Room was dirty even after cleaning. Asked for two spoons one night for us to eat food in the end had to throw food away and still waiting for the spoons. Breakfast staff also not welcoming and inexperienced. Only the security staff pleasant and friendly. Will not stay here again as will be a frequent visitor to Sukabumi.. On checking out had to wait ten minutes for housekeeping to confirm we hadn't done any damage, bit of an insult considering the room was old, dirty and smelly. Tried uploading photos but will not open the window to do so..
Stayed 4 nights in Jan 2023

10/10 Excellent

christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Well come again.
The stay was pleasant. The beds were comfortable and rooms were clean. TV cable was ok. Free breakfast was great. Good omelets and pancake/waffles and very good selection of foods to choose from. Overall our stay was wonderful.
Stayed 2 nights in Mar 2021

4/10 Poor

Stephen

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel ordinaries!
Having booked for breakfast to be inclusive, we were charged. Quite difficult to communicate as staff English was poor or none. Availability of beer and wine was poor. Food service could be very slow. Upon leaving early, we had arranged a driver. But the hotel staff left him to sleep in the car park, while we had to arrange another driver ion a hurry.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice good Service next visit that hotel Very nice plece
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with pool side restaurant
Clean and quite room covering most needs although fridge would have been nice. Staff very helpful. Service a little slow in the restaurant and not many vegi options on the menu.
Stayed 1 night in Jun 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of sorts...more than expected.
Nice hotel, a bit of a surprise for the area...not the area was bad, but pretty normal for what I expected in that part of the world...however, the hotel was a bit of an oasis. Wish I'd stayed here longer instead of moving onto Jakarta.

6/10 Okay

Henni, Bekasi

Disliked: Staff & service, property conditions & facilities, room comfort
New Hotel in Sukabumi
For 3-star hotel, the hotel is still new and need more improvement such as the bed size and quality, the variety of food, the bath room, the television size and channel, internet connectivity, and parking space. Spending with family is not to comfortable.

8/10 Good

Irvan Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Chunying

Disliked: Cleanliness

10/10 Excellent

Lisa

Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotelnya lumayan bagus tapi pelayanan dan handle problemnya ....PAYAH....sebaiknya pilih hotel yang lain saja
Stayed 1 night in Jan 2020

2/10 Terrible

itou, 日本

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
宿泊者に対する保険も加入しておらず、しかたなく個人の保険を使うために必要書類を請求したが、スタッフが全く世界の保険状況、減価償却、経費に対する認識の教育を受けておらず、かえってあざ笑う始末。自分の勉強を恥とも思わず、ホテルの規則に従うように要求する姿勢には辟易した。
Stayed 1 night in Jan 2020

2/10 Terrible

シゲハル, 日本

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
スタッフが杓子定規で不快極まりない。誤ってシーツを焦がしてしまい、保険を使う為に色々な書類を依頼したのに金を払えの一点張り、しかも600、000Rpと言う高額を請求してきた。またデポジットを払えというので、払ったが夜にまた電話してきて賠償金を払えと言う。翌日、通訳が来てから話し合いたいと言ってもしつこく支払えという。自分たちの都合しか考えない最悪のホテル。
Stayed 4 nights in Jan 2020

6/10 Okay

Lia Lesmana

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Dec 2019

8/10 Good

Susi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall okay.
Stayed 2 nights in Dec 2019

10/10 Excellent

YI-NUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
訂房注意
網路訂房明明有含早餐,入住時確要在另行購買早餐費,慎選!
Stayed 2 nights in Aug 2019

6/10 Okay

Hideo, 日本

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スカブミではいつもこのホテル。新しくて清潔でスタッフも新設。が、ここ2回ほど、朝食付きで予約したのにもかかわらず、ロームオンリーとなっていて朝食料金を追加で取られた。ホテル云々と言うよりも、エクスペディアとの連携が悪いのではないか?。今回はわざわざエクスペディアの社員の方に「With breakfast」の文章を入れてもらったのにもかかわらず、フロントのスタッフは頑として受け入れてくれなかった。気を付けよう。
Stayed 1 night in Apr 2019

10/10 Excellent

Ison, Cigombong

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Menyenangkan dan bikin kita betah nginep di sini hotel nya bersih dan nyaman
Stayed 1 night in Feb 2019

6/10 Okay

ahrault, france

Liked: Cleanliness, staff & service, room comfort
Hôtel de transit
Bruyant Piscine : bassin avec eaux sales Chambres propres Hôtel pr passage pas pr séjour
Stayed 1 night in Jul 2017

4/10 Poor

Niken Y

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Kamar tidak siap
Ketidaksiapan kamar dengan alasan ketidakadaan laundry menyebabkan kami harus menunggu lama, padahal kamar sudah dibayar di muka. Kebijakan harus membayar biaya breakfast untuk anak kecil kurang memuaskan.
Stayed 1 night in Jun 2017

10/10 Excellent

Budi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang nyaman ubtuk keluarga berlibur
nyaman tinggal di anugrah beserta keluarga dan lokasi dekat ke area kota, keadaan tenang dan service yang sangat ramah