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Royal Palace Helena Sands

5.0 star property

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Photo gallery for Royal Palace Helena Sands

Exterior detail
Private beach, sun-loungers, beach umbrellas
View from property
Interior detail
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking available
  • Room service
  • Hot tub

Explore the area

Map
Sunny Beach, Sunny Beach, 8240
  • Sunny Beach
    ‪3 min walk‬
  • Platinum Casino
    ‪15 min walk‬
  • Action Aquapark
    ‪3 min drive‬
  • Bourgas (BOJ)
    ‪32 min drive‬

Room options

View all photos for Duplex Suite, Sea View

Duplex Suite, Sea View | Living area | LCD TV

Duplex Suite, Sea View

  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite, Sea View (for 3 people)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (for 3 people)

  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View

  • 38 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Suite, Beach View

Suite, Beach View | Living area | LCD TV

Suite, Beach View

  • 40 sq m
  • Beach view
  • Sleeps 4
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, Sea View

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

  • 21 sq m
  • Water view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds and 1 Large Single Sofa Bed

About this property

Royal Palace Helena Sands

Luxury hotel on the beach, with outdoor pool
Catch some rays on Royal Palace Helena Sands's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Royal Palace Helena Sands offers 170 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A private beach and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
During your stay at Royal Palace Helena Sands, you're just a quick walk from Sunny Beach. Features include free breakfast and free WiFi in public areas, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Restaurant Poseidon, a buffet restaurant that serves international cuisine
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with Ayurvedic treatments, manicures and pedicures or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a gym and a sauna
  • Just a 3-minute walk from Sunny Beach and 11 minutes by car from Aqua Paradise
  • Airport shuttle service available for a fee
Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royal Palace Helena Sands such as a complimentary children's club and an outdoor pool.

Free breakfast is available daily. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an attached winery, a children's pool and a health club. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Nessebar hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurant Poseidon – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Dolphin Restaurant – This restaurant specialises in seafood. Open daily.
Room service is available.

Languages

Bulgarian, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Uncovered parking on site (BGN 20 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Dolphin Restaurant
  • Restaurant Poseidon

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas
  • Winery

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 807 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 1 October and 30 April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: BGN 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Palace Helena Sands
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Hotel Sunny Beach
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena ds Hotel
Royal Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel
Royal Palace Helena Sands Sunny Beach
Royal Palace Helena Sands Hotel Sunny Beach

Royal Palace Helena Sands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 73 reviews
Rating 8 - Good. 16 out of 73 reviews
Rating 6 - Okay. 2 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 1 out of 73 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

BRIAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Megi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Resort and location
Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.
Stayed 7 nights in Sep 2022

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2022

10/10 Excellent

Patrick, Beausejour

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.
Stayed 1 night in Aug 2022

10/10 Excellent

Katia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great place! All of us loved it!
Stayed 4 nights in Aug 2022

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel is run down
The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.
Stayed 5 nights in Jul 2022

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills
Stayed 14 nights in Aug 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice views and large rooms
Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.
Stayed 2 nights in Jun 2019

10/10 Excellent

IZHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was a beautiful stay, great stuff. Very safe.we love the food. The fish restoratnt is one of the best I tried. Big pool .very close to the beach.the best hotel in Burgas
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable holiday
The experience was absolutely awesome. The hotel gives you a feeling of being royal and the ambience is regal. The reception is excellent and check in very quick. The amenities are good and the room was spacious and with an envious view of the sea and the hotel pool. The view was even more lovely at night. The food on offer was mouth watering and the spread was more than one can ever imagine. A truly great stay.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
nice resort hotel close to the beach, excellent food
Stayed 1 night in Sep 2018

10/10 Excellent

DALE, IRLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a wonderful holidays 2 weeks at this hotel
Stayed 14 nights in Aug 2018

8/10 Good

costas, southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and just over from the beach.
Amazing stay. Hotel just over a walkway to the beach. The quiet end of the strip and totally recommended. Foiod was sumptuous. The rooms are huge as is the monster bed which is very comfortable.
Stayed 7 nights in Aug 2018

10/10 Excellent

peter, sunny beach bulgaria

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hotel only fish restaurant staff bad
I would stay there again only I wold not use the fish restaurant as the staff very very unpleasant only looking for people who will give them a large tip
Stayed 6 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel with a wonderful view. A lovely private beach just over the road.
Stayed 6 nights in Jun 2018

8/10 Good

Marc

Liked: Cleanliness, staff & service
Nice hotel
Nice resort; very good food
Stayed 2 nights in Sep 2017