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Novotel Sunshine Coast Resort Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Sunshine Coast Resort Hotel

Outdoor pool, pool umbrellas
Exterior
Property entrance
Individually decorated, desk, laptop workspace, iron/ironing board
Gazebo

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Hot tub
    Hot tub

Explore the area

Map
270 Ocean Drive, Sunshine Coast, Twin Waters, QLD, 4564
  • Twin Waters Golf Club
    17 min walk
  • Mudjimba Beach
    3 min drive
  • Marcoola Beach
    8 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast)
    6 min drive

Room options

View all photos for Room, 1 Queen Bed, Garden View (Resort)

Individually decorated, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Garden View (Resort)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Lagoon View

Room, 1 Queen Bed, Lagoon View | Individually decorated, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Garden View

Individually decorated, desk, laptop workspace, iron/ironing board

Suite, Garden View

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Bungalow, 1 Double Bed, Overwater

Bungalow, 1 Double Bed, Overwater | Individually decorated, desk, laptop workspace, iron/ironing board

Bungalow, 1 Double Bed, Overwater

  • 75 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Lagoon View

Individually decorated, desk, laptop workspace, iron/ironing board

Suite, Lagoon View

  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Lagoon View

Room, Multiple Beds, Lagoon View | Individually decorated, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Lagoon View

  • 29 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room, Multiple Beds, Garden View

Room, Multiple Beds, Garden View | Individually decorated, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Garden View

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Double Room, 2 Double Beds, Lagoon View

Individually decorated, desk, laptop workspace, iron/ironing board

Executive Double Room, 2 Double Beds, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, View

Suite, View | Individually decorated, desk, laptop workspace, iron/ironing board

Suite, View

  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Double Room, 2 Double Beds, Garden View

Individually decorated, desk, laptop workspace, iron/ironing board

Executive Double Room, 2 Double Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, View

Individually decorated, desk, laptop workspace, iron/ironing board

Suite, View

  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Lagoon View

Executive Room, 1 King Bed, Lagoon View | Individually decorated, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Lagoon View

  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Garden View

Individually decorated, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (503)
The price is €124
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express & Suites Sunshine Coast, an IHG Hotel

About this property

Novotel Sunshine Coast Resort Hotel

Ocean-view hotel with a poolside bar, near Twin Waters Golf Club
At Novotel Sunshine Coast Resort Hotel, relax by an outdoor pool or hit the beach where you can enjoy volleyball. Housekeeping is available on request.
Novotel Sunshine Coast Resort Hotel offers 361 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Rooms open to balconies or patios. Each accommodation is individually decorated. Satellite televisions are provided.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Novotel Sunshine Coast Resort Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Yaroomba Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, mini golf and volleyball
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Twin Waters Golf Club and a few minutes from Mudjimba Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Novotel Sunshine Coast Resort Hotel with summer activities such as sailing, kayaking and mini golf.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This beach hotel also offers an outdoor pool, a children's pool and a 24-hour fitness centre. Free self parking is available.

This 4-star Sunshine Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sola Restaurant – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sola Bar – This bar is located by the pool. Open daily.
Deli Cafe – On-site café. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Deli Cafe
  • Sola Bar
  • Sola Restaurant

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 12,109 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On a lake
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Novotel Resort Twin Waters
Novotel Twin Waters
Novotel Twin Waters Resort
Twin Waters Novotel
Twin Waters Novotel Resort
Twin Waters Resort

Novotel Sunshine Coast Resort Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 315 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 185 out of 1000 reviews" "
Rating 4 - Poor. 93 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Pieter

Disliked: Staff & service, property conditions & facilities
the bed was very old and the springs were coming through the mattress
Stayed 6 nights in Aug 2024

4/10 Poor

Kelsey

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am sure back in its “hey day” this would have been quite a flashy place to stay. It’s not now. Reception were lacking in personality and there was no welcome. Customer service was zero. We liked our room, inside. It looked great. Bathroom, lovely. Bed, so rock hard we left at 3.30am. A mixture of consistent noise outside our room by guests not understanding there were people trying to sleep and that the floor would have been close to as comfortable as the bed was. Seriously bright lights outside the room also make a good sleep near impossible. Won’t be back. Is what it is.
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort
Stayed 1 night in Aug 2024

4/10 Poor

Louise

Disliked: Cleanliness
We need to arrange a refund as we didn’t have the room we booked
Stayed 1 night in Aug 2024

6/10 Okay

javier

Travelled with partner
Disliked: Property conditions & facilities
Stayed many years ago property standards have dropped but the pricing is not cheap and does not align with resort advertising
Stayed 2 nights in Aug 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and gardens
Stayed 1 night in Aug 2024

8/10 Good

Kassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great weekend, staff were fantastic and so helpful.
Stayed 2 nights in Aug 2024

6/10 Okay

Bryan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Juliette

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
The food at Sola is overpriced and underwhelming.
Stayed 1 night in Aug 2024

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Property conditions & facilities, room comfort
Family trip
Tired and dated in poor condition, the sofa beds don’t deserve to be classified as beds
Stayed 1 night in Aug 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, quiet and secluded
Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and helpful staff, great for a family getaway as it offers a lot of activities for the kids and the whole family! Would highly recommend!
Stayed 1 night in Aug 2024

6/10 Okay

Kristen

Travelled with family
Average. Dinner took over an hour to come out - Eve. Kids meal. Not an overly busy night in the restaurant and no explanation given by staff. Food was unimpressive and over priced for the quality & presentation. Our bathroom was dirty - I took pictures in case they tried to say it was our mess. The lady who made my coffee this morning was lovely & personable.
Stayed 1 night in Aug 2024

4/10 Poor

Bryan

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were friendly but not invested in sorting out issues of which there was many. The room was not cleaned properly and was freezing cold because the air-conditioning was stuck on cooling. A call to reception was not passed on, so 90 min later had to walk to reception to get anything actioned. Cleaning lady and maintenance man were lovely but air con only worked until turned off then went back to cooling only when turned back on. TV in bedroom kept turning off after 1 minute. Serves of food in restaurant too small for the cost involved. Place is overdue for renovations.
Stayed 1 night in Aug 2024

10/10 Excellent

Mahounda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thibault, the restaurant manager is awesome, perfect customer service.Thank you
Stayed 1 night in Aug 2024

8/10 Good

Chantal

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was disappointed in the quality of the room. Very old and hasn't been maintained.
Stayed 1 night in Jul 2024

8/10 Good

John

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities
My rooms shower head was broken the room was filthybwhen we got the poobstill on the toilet bowl cupbards dirty could not even hang my suit ...... was terrible
Stayed 5 nights in Jul 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2024

8/10 Good

Rhonda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby & reception are nice, the reception staff were efficient, friendly & helpful. The rooms are tired & dated but clean. The beds were comfortable.
Stayed 1 night in Jul 2024

4/10 Poor

Billy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024