Artotel TS Suites Surabaya

4.0 star property

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Photo gallery for Artotel TS Suites Surabaya

Studio 40 King | Minibar, desk, blackout curtains, iron/ironing board
Lobby
Prominent Suite | Living area
CEO Suite | Living area
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Parking included
  • Breakfast available

Explore the area

Map
Jl Hayam Wuruk No 6, 6, Surabaya, East Java, 60242
  • Surabaya Town Square
    ‪1 min walk‬
  • Surabaya Zoo
    ‪5 min walk‬
  • Lapangan Thor Stadium
    ‪13 min walk‬
  • Surabaya (SUB-Juanda)
    ‪33 min drive‬

Room options

Studio 40 King

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Studio 40 Twin

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

CEO Suite

  • 150 sq m
  • Sleeps 2
  • 1 King Bed

Prominent Suite

  • 150 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

Studio 40 Twin

  • Sleeps 2
  • 2 Single Beds

Suite CEO

  • Sleeps 2
  • 1 King Bed

Studio 40 King

  • Sleeps 2
  • 1 King Bed

Prominent Suite

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Similar properties

About this property

Artotel TS Suites Surabaya

Hotel connected to a shopping centre in Wonokromo with free parking
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business centre and concierge services are on-site.
Artotel TS Suites Surabaya offers 126 air-conditioned accommodations with minibars and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at Artotel TS Suites Surabaya, you're connected to a shopping centre and just a quick walk from Surabaya Town Square. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Surabaya Town Square and 5 minutes on foot from Surabaya Zoo
  • Airport shuttle service available
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 7 meeting rooms.

WiFi is free in public spaces. A fitness centre, spa services, and gift shops/newsstands are also featured at the business-friendly Artotel TS Suites Surabaya. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:00 AM.
Artotel TS Suites Surabaya has a restaurant on site.
Room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: IDR 128,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Business centre

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Artotel TS Suites Surabaya

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 128000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

ARTOTEL TS Suites Surabaya Hotel
ARTOTEL TS Suites Surabaya Surabaya
ARTOTEL TS Suites Surabaya Hotel Surabaya

Artotel TS Suites Surabaya Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

5.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Sebastiano

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty hotel ,
Stayed 2 nights in Sep 2023

6/10 Okay

Andrew

Liked: Staff & service
All shops around hotel are closed but website and Wotif and google all say it’s close to things. Would have chosen somewhere else if we had know
Stayed 2 nights in Jul 2023

10/10 Excellent

Tomofumi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員の対応が良かった。携帯の充電ケーブルを家に忘れてしまいましたが、快く貸して頂きました。