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Movenpick Surabaya City

4.5 star property

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Photo gallery for Movenpick Surabaya City

Outdoor pool
Exterior
Exterior
Lobby
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250
  • Royal Plaza Surabaya
    ‪13 min walk‬
  • Surabaya Zoo
    ‪2 min drive‬
  • Surabaya Town Square
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪23 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 Double Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated

Superior Room, 2 Single Beds

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed, City View

Deluxe Double Room, 1 Double Bed, City View | Premium bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

View from room

Deluxe Room, 2 Single Beds, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

Movenpick Surabaya City

Luxury hotel with full-service spa and free valet parking
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Movenpick Surabaya City offers 243 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 17 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Movenpick Surabaya City, you're just a quick walk from Universitas Islam Negeri Sunan Ampel Surabaya. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 13 minutes by foot from Royal Plaza Surabaya and a 2-minute drive from Surabaya Zoo
Movenpick Surabaya City offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 9 meeting rooms available. A children's pool, a sauna, and tour/ticket assistance are also featured at the luxury Movenpick Surabaya City. Self parking and valet parking are free.

This 4.5-star Surabaya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Patita Restaurant – On-site restaurant.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 109,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Patita Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Movenpick Surabaya City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 423500.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 218000 for adults and from IDR 109000 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 423500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Surabaya Hotel SURABAYA
Grand Mercure Surabaya Hotel
Grand Mercure Surabaya SURABAYA
Mercure Surabaya Surabaya
Grand Mercure Surabaya
Movenpick Surabaya City Hotel
Movenpick Surabaya City Surabaya
Movenpick Surabaya City Hotel Surabaya

Movenpick Surabaya City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 5 out of 15 reviews
Rating 8 - Good. 6 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alaa

Travelled with group
Not so pleasant stay. Bad food quality at the hotel restaurant and very long service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Ian, Hull

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal.
Stayed 1 night in Apr 2024

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

HIROHIDE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Hirotoshi, nishitsuruma yamatocity

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JAEYEON

Stayed 2 nights in Jun 2024

4/10 Poor

youngtae

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2024

10/10 Excellent

Jan-Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Chi Kong

Stayed 1 night in Jan 2024

8/10 Good

Wiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

KAORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。
Stayed 2 nights in Feb 2023

6/10 Okay

Chung Hsuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New business hotel in Surabaya
The hotel was new and the room is very clean, however seems not too mush experience to take care international customers;
Stayed 2 nights in Oct 2022