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HARRIS Hotel & Conventions Gubeng - Surabaya

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HARRIS Hotel & Conventions Gubeng - Surabaya

Bar (on property)
Minibar, in-room safe, desk, soundproofing
Room (HARRIS Unique) | View from room
Terrace/patio
City view

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Jl. Bangka 8-18, Surabaya, East Java, 60281
  • Submarine Monument
    14 min walk
  • Surabaya Plaza Shopping Mall
    15 min walk
  • Sharp Bamboo Monument
    16 min walk
  • Surabaya (SUB-Juanda)
    37 min drive

Room options

View all photos for Deluxe Room (HARRIS)

Minibar, in-room safe, desk, soundproofing

Deluxe Room (HARRIS)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Room, 1 Double or 2 Single Beds

Executive Room, 1 Double or 2 Single Beds | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Double or 2 Single Beds

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, soundproofing

Premium Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Executive Room

Minibar, in-room safe, desk, soundproofing

Executive Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

Amazing Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Smart Room

Minibar, in-room safe, desk, soundproofing

Smart Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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includes taxes & fees
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About this property

HARRIS Hotel & Conventions Gubeng - Surabaya

Family-friendly Surabaya hotel in Gubeng with 2 outdoor swimming pools
2 outdoor pools, a full-service spa and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a snack bar/deli and a sauna are on-site.
HARRIS Hotel & Conventions Gubeng - Surabaya offers 152 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch Smart televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

H'Spa has 6 treatment rooms, including rooms for couples. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.
During your stay at HARRIS Hotel & Conventions Gubeng - Surabaya, you'll be within walking distance of Tunjungan Plaza. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Harris Cafe
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, reflexology or body scrubs at H'Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Tunjungan Plaza and 13 minutes from Pakuwon Mall
  • Train station pick-up shuttle service available for a fee
HARRIS Hotel & Conventions Gubeng - Surabaya offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 7104 square feet (660 square metres) and includes conference space. A children's pool, spa services, and a terrace are also featured at the family-friendly HARRIS Hotel & Conventions Gubeng - Surabaya. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Harris Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 120,000 for adults and IDR 120,000 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harris Cafe

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 7,104 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (198 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift

More

  • 17 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HARRIS Hotel & Conventions Gubeng - Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 120000 for adults and from IDR 120000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
HARRIS Hotel & Conventions Gubeng - Surabaya offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

HARRIS Hotel Conventions Gubeng Surabaya
HARRIS Hotel Conventions Gubeng
HARRIS Conventions Gubeng Surabaya
HARRIS Conventions Gubeng
HARRIS Hotel & Conventions Gubeng Surabaya Java
HARRIS Hotel & Conventions Gubeng - Surabaya Hotel
HARRIS Hotel & Conventions Gubeng - Surabaya Surabaya
HARRIS Hotel & Conventions Gubeng - Surabaya Hotel Surabaya

HARRIS Hotel & Conventions Gubeng - Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 49 reviews" "
Rating 8 - Good. 22 out of 49 reviews" "
Rating 6 - Okay. 2 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

CONCEPCION

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Lee

Stayed 3 nights in Jan 2024

8/10 Good

Resa

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Henny, Singapore

Liked: Cleanliness, staff & service, room comfort
Nice and new hotel, bright colors and modern
Stayed one night at suite room on 28-Jan-2013. Overall experience was OK.

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay, rich variety of cuisine
my third time, looking forward to next time

8/10 Good

Urs, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Gubeng station
Clean and nice hotel, ideal to stay if you booked a train trip from the Gubeng railway station.

8/10 Good

Mama

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Happy Family Hotel
It is morden and bright. Staff are happy. Room seems not sound proof, next door big noise disturb my sleep till 3am. Drainage was bad, shower water overflow to bathroom floor. Good impressions apart from that.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Not so good for tired climbers in Ramadan period
The hotel looked new and modern. However, the spa was closed during the Ramadan period so it wouldn't be good for tired climbers of Mt Ijen and Mt Bromo who were looking forward to a spa. The spa nearby was also closed for Ramadan period. The swimming pool was also closed earlier at 4 pm during Ramadan. So, if you may want to reconsider if you are booking during Ramadan period (I think they should have stated it in their website so that we can make well-informed choices as we book it because of its spa service.) The room is spacious with an extra sofa bed (too small and hard for an adult to sleep for more than 1 day). The colour of the rooms are bright and cheerful with kettle and fridge. The staff of the hotel were generally friendly and helpful. They even helped us to get the driver to drive us to the local goodies shop (on our way to the airport) so that we could shop for some local goodies as our souvenirs. There is a Boncafe restaurant near the hotel. The taxis are easily available to the customers. There is a nice motorcycle accessories shop nearby with great staff and service. The hotel offers shuttle service to the major malls and also provide an airport transfer service at a reasonable price.

8/10 Good

Bryan, Sg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Nice hotel rooms with lots of TV channel
My Husband and Son went there for business trip. They were very satisfied with the rooms once they entered. The room are clean and the drinking area are good too. Breakfast and local food are good only the western food need to improve

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Business stay in Harris Surabaya
The hotel is new (2015) with ‘hip’ atmosphere and shocking orange color motive…☺ The staff are amazingly helpful and cheerful (you this phrase every time you enter the elevator). The hotel location is central and was only 5 minutes drive (not at pick hours were it become 20 min) from the Grand City convention center. While the hotel is really pleasant, the rooms are small. There are no wardrobes or closets to store cloths. There is only an open niche with few hangers. We had to use the sofa as our wardrobe. However, the biggest issue we had was the noise. The walls seems to be made from paper since we could hear any noise (including snoring !) from the next room (probably they could hear us too). This means that at different hours of the night we would wake up to people coming in or going out. Moreover, the window glass is also quite thin (be careful not to lean on it) since we could hear children noise at 7am from the pool, 10 stories below us not to mention the train noise. On the up side, breakfast was great. The dinning room is open design, light and nice. Great selection of any food from east to west.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with wonderful food.
Great place to relax. And the pool has very nice chairs to just sit back, eat, and take in the atmosphere. The enchiladas are great as well.

10/10 Excellent

Tzu Chiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Didiet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maria, Jepara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will surely comeback for next stay at Harris .
It was my first time at Harris, it was as expected. I am satisfied. Service was very good, car valley was really helpfull, as i was arrived at night.

10/10 Excellent

Agnes, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New, clean, friendly hotel at Surabaya
We were stay for 8 nights at this new hotel, very satisfied with everything in this hotel. Very clean and tidy, super friendly staffs from the doorman-receptionist-cleaner-waitress ... everyone. And they're very helpful with any requests from us. Only 1 day that we've got a bit 'shock' with the room cleaner but the rest was superb. The price was affordable and the location was good. Will stay again in this hotel if we come to visit Surabaya and will recommend this hotel to our friends.

10/10 Excellent

john a, brisbane austr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
jaand a from brisb aust
this hotel was staffed by young people a delite to deal with amazing service nothing was any trouble.monday is buffet night had a great meal .bfst buffet style great food and amazing service included was entire staff singing and dancing beat that.would recommend hotel to all as value plus for your money

8/10 Good

Tia, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anytime again
Worth for money, smart service, great breakfast

10/10 Excellent

marina, adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great pool
Had a great stay the manager Harry was very good went out of his way to make us happy when any issues occurred he fixed everything promptly a swift smooth manager thanks harry

10/10 Excellent

Lok, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel (Highly Recommended)
Stayed in the hotel for 5 nights. The hotel is new. The room is clean, bright and spacious. The staff is friendly and helpful. The breakfast is fantastic. It has many varieties of food and beverages. The food is delicious and fresh. Room service is excellent. The price is reasonable. I will definitely stay in this hotel again when I visit Surabaya next year.

10/10 Excellent

Mohamad, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Harris Hotel at Gubeng
Really enjoy the stay. Didnt expect the hotel staff are so friendly and helpful. Room are clean and comfort.

10/10 Excellent

eugene, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Staff friendly and happy always willing to help breakfast is very good many dishes to choose from

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in Harris Hotel, very impressed by the quality standards of the hotel from cheerful and helpful service staff to cleanliness of the establishment, not forgetting the wide selections of the buffet breakfast. Will definitely consider Harris Hotel again whenever I visit Indonesia in the near future. Keep up the good standards