Mercure Surabaya Manyar

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Surabaya Manyar

Exterior
Exterior
Executive Suite, 1 Queen Bed with Sofa bed | Living area | Flat-screen TV
Minibar, in-room safe, desk, laptop workspace
Executive Suite, 1 Queen Bed with Sofa bed | Living area | Flat-screen TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Jl. Manyar Kertoarjo No. 44, Mulyorejo, Surabaya, East Java, 60116
  • Rumah Sakit Umum Daerah Dr. Soetomo
    3 min drive
  • Airlangga University
    4 min drive
  • Galaxy Mall
    4 min drive
  • Surabaya (SUB-Juanda)
    39 min drive

Room options

Superior Room, 1 Queen Bed, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Superior Room, 1 Queen Bed, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin Room, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

Deluxe Room, 1 Single Bed, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

Executive Suite, 1 Queen Bed with Sofa bed

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Mercure Surabaya Manyar

Hotel in Surabaya with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a meeting room are on-site. Change of towels is available on request
Mercure Surabaya Manyar offers 90 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mercure Surabaya Manyar, you'll be within walking distance of Galaxy Mall. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Tunjungan Plaza and 14 minutes from Pakuwon Mall
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Mercure Surabaya Manyar also features a garden, coffee/tea in common area, and concierge services. Free self parking is available.

This 3-star Surabaya hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.
Mercure Surabaya Manyar has a restaurant on site.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: IDR 106,480 for adults and IDR 53,240 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Surabaya Manyar

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 106480 for adults and from IDR 53240 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Surabaya Manyar Hotel
Mercure Surabaya Manyar SURABAYA
Mercure Surabaya Manyar Hotel SURABAYA

Mercure Surabaya Manyar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 11 reviews" "
Rating 8 - Good. 2 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Friendly& Trustworthy Staff :)
Nice, clean, located at the center of city, staff are friendly and trustworthy, left my watch in the room when check out but it is safely returned
Stayed 1 night in Nov 2023

10/10 Excellent

Lilyanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel. Staff is very friendly and helpful. There are many restaurants and supermarket nearby within walking distance. The only issue we have was that they provide drinking water in refiilable pitcher in the rooms.
Stayed 2 nights in Jun 2023

10/10 Excellent

HIDEKI, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

TOMOAKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Taizo

Business traveller
Liked: Cleanliness, staff & service, amenities
good staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The Hotel needs to be updated, its old and in bad maintained situation
Stayed 2 nights in Jul 2024

10/10 Excellent

Ester

Stayed 1 night in Mar 2024

10/10 Excellent

Ester

Stayed 1 night in Feb 2024