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Surabaya River View Hotel

3.0 star property

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Photo gallery for Surabaya River View Hotel

Poolside bar
Executive Suite | Minibar, in-room safe, desk, laptop workspace
Breakfast buffet
View from property
Reception

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
73-75 Jl. Genteng Kali, Surabaya, Jawa Timur, 60275
  • BG Junction
    ‪10 min walk‬
  • Tunjungan Plaza
    ‪12 min walk‬
  • Masjid al Akbar
    ‪17 min walk‬
  • Surabaya (SUB-Juanda)
    ‪39 min drive‬

Room options

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, laptop workspace

Family Triple Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Room

Minibar, in-room safe, desk, laptop workspace

Suite Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Surabaya River View Hotel

Hotel with free valet parking, near Tunjungan Plaza
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free valet parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and a children's pool. Change of towels is available on request
Surabaya River View Hotel offers 63 air-conditioned accommodations with minibars and a safe. 42-inch LED televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead, slippers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.
During your stay at Surabaya River View Hotel, you're just a quick walk from Taman Hiburan Rakyat. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at SkyLites Coffee & Bistro, a bistro with pool views
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Within a 15-minute walk of Tunjungan Plaza and Taman Hiburan Rakyat
Surabaya River View Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

SkyLites Coffee & Bistro – This poolside bistro only serves light fare. Guests can enjoy drinks at the bar.
Bengawan Solo Restaurant – This buffet restaurant only serves breakfast. Open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bengawan Solo Restaurant
  • SkyLites Coffee & Bistro

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Surabaya River Hotel Surabaya
Surabaya River View Hotel Hotel
Surabaya River View Hotel Surabaya
Surabaya River View Hotel Hotel Surabaya

Surabaya River View Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

4.0/10

Cleanliness

5.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Hiroshi

Stayed 3 nights in Sep 2024

4/10 Poor

Mireia

Disliked: Cleanliness
Laa habitaciones necesitan una mano de pintura, están todas las paredes manchadas. Al meternos en la cama a las 11 pm, nos dimos cuenta que las sábanas estaban manchadas y tuvo que venir el chico de recepción a cambiarlas pero nos puso unas que estaban "menos manchadas"!!! ya que el mismo chico nia dijo que todas estaban parecidas.... ¡lamentable! Además, necesitaba lavarme el pelo y pedí un secador de pelo en recepción, pero el chico me dijo que estaban todos "ocupados" y ya eran las 11 pm! Vaya que habia huéspedes que después de utilizarlos, se los habian quedado toda la noche. Una falta de control por parte de recepción, necesitaba lavarme el pelo y no pude!! A todo esto, no he recibido ninguna disculpa ni ningunacompensación por parte del hotel al hacer el check out.
Stayed 1 night in Sep 2024

10/10 Excellent

Yuni Sari

Stayed 1 night in Jul 2024

2/10 Terrible

Merone

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propreté inacceptable
L eau de la piscine étant sale et le fond de piscine jaunâtre , impossible pour nous de nous baigner dedans avec la chaleur extérieur .nous avons decides de demander à hôtel.com le changement d hôtel avec un remboursement , ni l’ hôtel ni le site hôtel. Com nous ont remboursé et pourtant nous avons pris via le site un autre hôtel plus chère avec pour l histoire avec une piscine digne de propreté . Pour information la nourriture proposée au bar terrasse n est pas non plus à la hauteur du prix proposé et ni de qualité en rapport au pseudo standing de l hôtel . Déception totale Pour la prestation des deux sites.
Stayed 3 nights in Apr 2024