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The Southern Hotel Surabaya

3.5 star property

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Photo gallery for The Southern Hotel Surabaya

Interior
Meeting facility
Reception
Front of property
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Jl Jemursari Raya 110-112, Surabaya, East Java, 60237
  • Universitas Islam Negeri Sunan Ampel Surabaya
    ‪17 min walk‬
  • Royal Plaza Surabaya
    ‪4 min drive‬
  • Petra Christian University
    ‪4 min drive‬
  • Surabaya (SUB-Juanda)
    ‪24 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Double Bed

In-room safe, desk, laptop workspace, soundproofing

Junior Suite Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, soundproofing

Superior Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room Double Bed

Lobby

Deluxe Room Double Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double

In-room safe, desk, laptop workspace, soundproofing

Superior Double

  • Sleeps 2
  • 1 Double Bed

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About this property

The Southern Hotel Surabaya

Hotel connected to a shopping centre in Surabaya with free valet parking
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a poolside bar and 24-hour room service.
The Southern Hotel Surabaya offers 132 air-conditioned accommodations with washers/dryers and a safe. 32-inch LED televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at The Southern Hotel Surabaya, you'll be connected to a shopping centre and within walking distance of Universitas Islam Negeri Sunan Ampel Surabaya. Features include free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Streats
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include free babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and a playground
  • Just a 4-minute drive from Royal Plaza Surabaya and a few minutes from Universitas Islam Negeri Sunan Ampel Surabaya
  • Airport shuttle service available for a fee
The Southern Hotel Surabaya offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 10 meeting rooms available. The business-friendly The Southern Hotel Surabaya also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Streats – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
J Lounge – On-site lobby lounge. Open daily.
Woot – This bar is located by the pool. Open daily.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 102,850 for adults and IDR 65,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • J Lounge
  • Streats
  • Woot

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Free babysitting
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 250000 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 102850 for adults and from IDR 65000 for children
  • Rollaway bed fee: IDR 250000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ibis Styles Surabaya Jemursari Hotel
Ibis Styles Jemursari Hotel
Ibis Styles Surabaya Jemursari
Ibis Styles Jemursari
Ibis Styles Surabaya Jemursari Java
The Southern Surabaya Surabaya
Ibis Styles Surabaya Jemursari
The Southern Hotel Surabaya Hotel
The Southern Hotel Surabaya Surabaya
The Southern Hotel Surabaya Hotel Surabaya

The Southern Hotel Surabaya Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 77 reviews
Rating 8 - Good. 35 out of 77 reviews
Rating 6 - Okay. 8 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 1 out of 77 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Yakub

Disliked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

KAI PENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The buffet breakfast is a little bit pricey.
Stayed 1 night in Sep 2022

10/10 Excellent

Yew Seng Albert

Business traveller
Liked: Cleanliness, staff & service, amenities
The interior are ok and the exterior facade need a jet wash . Swimming pool toilet need cleaning and seat replaced
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Staying for 1 night for business trip. Very clean hotel with nice staff. Food is also very good and fast preparation
Stayed 1 night in Apr 2021

10/10 Excellent

Qomaruddin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience to stay here.
Everything is went well. Check-in/out went smooth. I recommend you to stay here if you visit Surabaya. Or if you were there you can book for meeting or something correlated with bussines event.
Stayed 1 night in Dec 2020

10/10 Excellent

Qomaruddin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
All are in good condition in average.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The fridge not cold enough and may need more service on it..breakfast choicces may need more upgrade. So far everything was good. Thanks.
Stayed 3 nights in Jul 2019

8/10 Good

Syabani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Its a new and clean hotel.
The hotel is new and I like the gym and the swimming pool, The operation manager, Mr. Kencana is also friendly. The only thing is they are lack of staff and only cover the basic operation. The staff that is in cafeteria also don't bother to greet or say thank you to you. Can not blame them because they are very busy.
Stayed 3 nights in Jul 2019

10/10 Excellent

toh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good experience
it was a great experience. first time in this hotel, overall is good. helpful staffs, good breakfast, clean room. worth the price. will be back again for next business trip.
Stayed 1 night in Jun 2019

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay, I recommand it.
Clean and modern hotel. Functional room, great shower and super comfortable bed. Delicious buffet breakfast with lots of variety to choose from. Smilling and helpful staff. Beautiful pool and gym. Strong WiFi and many international tv chanels. It has everything you need or want. Could be less expensive. I would stay again at a lower cost.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

10/10 Excellent

Fenny, Malaysia, MY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly, nice and clean hotel. Will come back again when I visit Surabaya.
Stayed 1 night in Feb 2019

10/10 Excellent

Alexandra, Erkelenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! I would visit again! Very friendly and helpful stuff, clean rooms, good food.
Stayed 5 nights in Oct 2018

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuable
Very affordable hotel which is really worth it. I get a good service and a delicious breakfast and yet I don’t have to pay so much for those! Water heater needs improvement, though. Hot water doesn’t flow steadily. But overall, I am a satisfied customer.
Stayed 1 night in Sep 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small budget friendly hotel
Cute hotel not too far from the airport. Room was small but the bed was super comfortable and the service was great. It's not the best area for walking around and getting stuff to eat etc

8/10 Good

Dian Adhitya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a good and friendly hotel.
Clean and cosy room, good breakfast and a nice pool (although small). However, high pillows, too-bright lighting above the washbasin and few gym equiments can be improved.
Stayed 2 nights in Dec 2017

10/10 Excellent

RA Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Its nice and clean hotel. Modern looks. Nice interior. Will be back again
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Checkin was fast and easy

8/10 Good

heru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort